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Claims Associate Three Jobs in Indiana (NOW HIRING)

Great Dane LLC

Human Resources Associate III

IN · On-site

Prepare documentation for unemployment claims (administrative support only) * Support recruiting ... Act as back-up to Payroll associate (as applicable). * Develop spreadsheets for tracking purposes ...

Progressive

Claims Adjuster Trainee

Granger, IN · On-site

$54K - $57K/yr

Three years of work experience OR * Bachelor's degree OR * Two years work experience and an ... associate degree Schedule: Monday - Friday, 9am-6pm; Training Schedule: Monday-Friday, 8:30am-5 ...

Progressive

Claims Adjuster Trainee

Carmel, IN · Hybrid

$54K - $57K/yr

Three years of work experience OR * Bachelor's degree OR * Two years work experience and an ... associate degree Schedule: Training: Monday-Friday, 8:30am-5:30pm; Onboarding: Monday-Friday, 8 ...

Progressive

Claims Adjuster Trainee

Fort Wayne, IN

$54K - $57K/yr

Three years of work experience OR * Bachelor's degree OR * Two years work experience and an ... associate degree Schedule: Training: Monday-Friday, 8:30am-5:30pm; Onboarding: Monday-Friday, 8 ...

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All JobsClaims Associate Three JobsClaims Associate Three Jobs in Indiana

Claims Associate Three information

Is claims processing a stressful job?

Claims processing can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. Claims associates often handle complex cases and must maintain attention to detail while managing customer expectations, which can contribute to job stress.

What is the role of a claims associate three?

A Claims Associate Three is responsible for reviewing, investigating, and processing insurance claims to ensure accurate and timely resolution. They often handle complex cases, communicate with clients and providers, and use claims management systems to document actions and decisions.

What is the difference between Claims Associate Three vs Claims Associate Two?

AspectClaims Associate ThreeClaims Associate Two
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; entry-level position
Work EnvironmentOffice setting, handling complex claims, collaborating with teamsOffice setting, processing standard claims, customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims processing centers
Common Search & ComparisonClaims Associate Three vs Claims Associate Two

The Claims Associate Three typically handles more complex claims and may require some experience or specialized knowledge, whereas the Claims Associate Two focuses on standard claims processing. The roles differ mainly in responsibility level and complexity, with Claims Associate Three often taking on more advanced tasks within the same industry environment.

What are popular job titles related to Claims Associate Three jobs in Indiana? For Claims Associate Three jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Claims Associate Three jobs in Indiana look for? The top searched job categories for Claims Associate Three jobs in Indiana are:
What cities in Indiana are hiring for Claims Associate Three jobs? Cities in Indiana with the most Claims Associate Three job openings:
Claims Associate Three jobs near you

Claims Examiner- Individual Life Death Claims (experience required)

American United Life Ins Co

Indianapolis, IN • On-site, Remote

$21.63 - $36.06/hr

Full-time, Part-time

Re-posted 21 days ago

Job description

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!

The Individual Life Claims Examiner is responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards.

Job Summary

Responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards.

Individual Life Claims Associate is responsible for:

  • Reviewing and processing Individual Life Death Claims
  • Clearing outstanding accounting
  • Clearing up eligibility issues
  • Performing adjustments
  • Level II Associates may train, mentor, and audit less experienced associates.
  • Level II Associates may work with escalating claim issues with minimal leadership consultation including taking on escalated calls

Primary duties may include, but are not limited to:

  • Customer Experience and support 40%
    • Effectively, accurately and timely communicate/collaborate with internal and external customers in accordance customer service protocols.
    • Independently investigate, collect, examine information to determine claim direction to make accurate, impartial claim determinations based on facts, policies, regulations, and department procedures, for claims including those of a complex nature.
    • Appropriately and independently use problem solving measures and discretion to investigate claims by utilizing appropriate investigative tools.
    • Correctly calculates and processes claim benefit payments due within authority level.
    • Prepares quality communication to agents, policy owners, insureds, beneficiaries, policyholders, medical providers, or other customer and business relationship parties.
    • Identify, understand, and appropriately refer matters to legal counsel or escalates claim issues with minimal leadership consultation.
  • Performance and Service expectations: 50%
    • Maintains or exceeds departmental deadlines, requirements, service, accuracy, timeliness, and performance standards. Completes correct accounting transactions and clearing according to departmental procedures.
  • Process Improvement 10%
    • Demonstrate EWA and support of the OneAmerica Ways.

Required Work Experience:

  • Minimum 3-5 years experience managing life death claims required
  • Experience interpreting policy language; training experience helpful
  • Strong written and verbal communication skills
  • Experience working with Microsoft Office applications

Required Education and/or Certifications:

  • High School Diploma or GED. Bachelor's Degree preferred in Business Management, Operations Management, Statistics, or Insurance.

Recommended Education and/or Certifications

  • LOMA

    We are currently seeking Level I & II Representative experience.

        #LI-SC1

        Salary Band: 3B

        This selected candidate will be expected to work hybrid in Indianapolis, IN but we may consider remote associates who are not local to Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team building and collaboration.

        Consistent with applicable pay transparency laws, we disclose the compensation range for this position: $21.63 - 36.06 hourly. Actual compensation will be determined by factors such as education, experience, geographical location, and other job-related factors permitted by law. In addition to base pay, this role is eligible for an annual incentive program.

        We offer a comprehensive total rewards package designed to support you both at work and at home. Full‑time and part‑time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:

        • Medical & prescription, dental, vision insurance
        • Health Savings Account & Flexible Spending Accounts
        • Paid Time Off
        • 10 weeks 100% paid parental leave (after completing 12 months of employment)
        • 401(k) Plan with company match
        • Pension Plan
        • Company paid life & disability insurance
        • Wellness Program & Company paid employee assistance program
        • Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)

        If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

        Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

        Disclaimer: American United Life Insurance Company (“OneAmerica Financial”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law.

        For all positions:

        Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

        To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.