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Claims Assistant Jobs in Indiana (NOW HIRING)

AIG

Claims Adjuster, Warranty

Jeffersonville, IN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Be familiar with state statues concerning claims practices. * Assist in training of other claims agents to support the adjusting and settlement practices. * Maintain knowledge of industry and asset ...

STI

Claims Representative - IN

Evansville, IN · On-site

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. • ...

STI

Claims Representative - IN

Evansville, IN · On-site

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. • ...

Gregory & Appel

Claims Advocate

Indianapolis, IN · On-site

Claims Advocate The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the time of ...

American Agricultural

Claims Adjuster

Evansville, IN · Remote

$65K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of our Claims Team, you will be responsible for performing loss adjustment, pre-acceptance and quality control activities for Crop Hail and Federally Reinsured Crop Insurance products. If ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN

Description The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Indiana

Claims Assistant information

See Indiana salary details

$13

$20

$26

How much do claims assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for claims assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Indiana?

The most popular types of Claims jobs in Indiana are:

What are popular job titles related to Claims Assistant jobs in Indiana?

For Claims Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Indiana look for?

The top searched job categories for Claims Assistant jobs in Indiana are:

What cities in Indiana are hiring for Claims Assistant jobs?

Cities in Indiana with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Evansville -Claims Representative

Padmore Global Connections LLC

Indianapolis, IN • On-site

Other

Re-posted 23 days ago

Job description

Evansville -Claims Representative

Indianapolis, Indiana, United States Or refer someone Job Openings

About the Job

Work Arrangement: Onsite

Agency Interview Type: Phone and in-person

Engagement Type: Contract

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

Short Description:

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.

Complete Description:

Greet customers upon arrival in the Claims Center; Ensure all proper documentation is presented prior to claim processing; Assist Hoosier Lottery staff with daily office duties; Answer claims hotline and assist customers with questions; Assist with PR photos of winners when needed. Job Requirements High School diploma or equivalent; Excellent customer service skills; General knowledge of and ability to operate a telephone and cash register; Basic knowledge of clerical procedures, methods, and principles; Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word; Proficient with modern office equipment including computer, fax machine, and scanners

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