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Claims Assistant Jobs in Indiana (NOW HIRING)

Chubb

Adjuster - IN

Indianapolis, IN · On-site

Work as many claims as possible. * Assist in resolving complaints from policy holder relative to claims. * Assist in investigating more complex claims. * Complete Quality Control functions as ...

The MJ Companies

Claims Consultant

Carmel, IN

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language ...

STI

Claims Representative - IN

Evansville, IN · On-site

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. • ...

AIG

Claims Adjuster, Warranty

Jeffersonville, IN · On-site

Be familiar with state statues concerning claims practices. * Assist in training of other claims agents to support the adjusting and settlement practices. * Maintain knowledge of industry and asset ...

Calculated Hire

Claims Specialist

Fort Wayne, IN · On-site

$20/hr

Conduct further investigations regarding stolen, lost, destroyed, or forged benefits warrants * Assist claimants and employers in filing appeal forms for protested claims * Provide testimony at ...

Calculated Hire

Claims Specialist

Kokomo, IN · On-site

$22/hr

Conduct further investigations regarding stolen, lost, destroyed, or forged benefits warrants * Assist claimants and employers in filing appeal forms for protested claims * Provide testimony at ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

Description The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the ...

Liberty Mutual

Senior Claims Specialist

Indianapolis, IN

$22.25 - $30.50/hr

The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical directions, and monitoring caseloads. You will be required to go ...

Dairy Queen

Assistant Manager

Carmel, IN · On-site

... claims. * * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * * Ensure that Fan service in all areas meets or ...

Brotherhood Mutual

Claims Training Lead

Fort Wayne, IN · On-site

Claims Training Lead FLSA Status: Exempt Job Family: Claims Department: Casualty Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for designing, implementing, and managing ...

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Showing results 21-40

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Indiana

Claims Assistant information

See Indiana salary details

$13

$20

$26

How much do claims assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claims assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Indiana?

The most popular types of Claims jobs in Indiana are:

What are popular job titles related to Claims Assistant jobs in Indiana?

For Claims Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Indiana look for?

The top searched job categories for Claims Assistant jobs in Indiana are:

What cities in Indiana are hiring for Claims Assistant jobs?

Cities in Indiana with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Adjuster - IN

Chubb

Indianapolis, IN • On-site

Full-time

Posted 8 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

146th of 315 rated insurance

Job description

Essential Job Duties and Responsibilities:

  • To accept, contract, and handle claims as assigned.
  • Work as many claims as possible.
  • Assist in resolving complaints from policy holder relative to claims.
  • Assist in investigating more complex claims.
  • Complete Quality Control functions as assigned.
  • Assists with other duties as necessary.

Knowledge, Skills, and Abilities: 

  • Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
  • Knowledge of or the ability to learn Rain and Hail's products, services and systems.
  • Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
  • Ability to organize and prioritize multiple tasks.
  • Ability to work in a team oriented environment.
  • Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
  • Ability to use the Company's terminology, procedures and systems.
  • Ability to use department equipment.
  • Ability to perform basic and complex mathematical calculations.
  • Ability to drive a vehicle and maintain a valid drivers license.
  • Ability to remain calm and professional during peak periods of activity.
  • Ability to work from oral and written communication.
  • Ability to maintain confidentiality.
  • Ability to work independently. 
  • Ability to travel away from home for extended periods of time and on short notice.
  • Willingness to relocate to another division if requested.
  • Ability to assist in other work-related areas as required.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

High School or GED required, baccalaureate degree in Agricultural Business or related field preferred with 1-3 years of experience.

What Chubb employees say

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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