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Claims Assistant Jobs (NOW HIRING)

Cherokee Insurance Company

Claims Assistant

Wolverine, MI

$17.75 - $22.75/hr

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and ...

CorVel Enterprise Claims, Inc.

Claims Assistant

Dallas, TX · Remote

$13.08 - $22.89/hr

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a ...

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and ...

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and ...

CorVel Enterprise Claims, Inc.

Claims Assistant

Franklin, TN · Remote

$13.38 - $23.42/hr

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a ...

New

HealthCare Partners

Claims Assistant

Garden City, NY

$21 - $22.50/hr

The Claims Assistant supports the Claims and Complaints & Grievances departments by performing administrative, data entry, and claims support functions. This position is responsible for the accurate ...

Assuranceamerica

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending ...

The Jonus Group

Claims Assistant

Worcester, MA · On-site

$20/hr

Claims Assistant-Hybrid Our client, a well-established and highly respected property and casualty insurance carrier, is seeking Claims Assistant to join their Claims Customer Service Center on a ...

Vertek Staffing

Claims Assistant

Columbia, TN

$16 - $20.25/hr

Claims Assistant 90 Day CTH Office Attire: Office/Business Casual Office Admin/Clerical role Candidate can be a recent college graduate, although a college Degree isn't required. Key Skills: * Great ...

Texas Farm Bureau

Claims Assistant

Lubbock, TX · On-site

$16.25 - $20.50/hr

Create records on Claims Master files from total loss evaluations provided by Claims Representatives. Record salvage payment, close salvage files, and assist the Physical Damage Supervisors on ...

MSIG Holdings Inc

Claims Assistant

Cincinnati, OH · On-site

$45 - $55K/hr

Claims Assistant MSIG USA continues to grow! MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A ...

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for claims assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What cities are hiring for Claims Assistant jobs? Cities with the most Claims Assistant job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
Who are the top companies hiring for Claims Assistant jobs? The top employers for Claims Assistant jobs are:
What states have the most Claims Assistant jobs? States with the most job openings for Claims Assistant jobs include:
What job categories do people searching Claims Assistant jobs look for? The top searched job categories for Claims Assistant jobs are:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims Assistant

Cherokee Insurance Company

Wolverine, MI

$17.75 - $22.75/hr

Full-time

Re-posted 3 days ago

Job description

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an


Claims Assistant

to work on-site at our corporate office located in Sterling Heights, MI. We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career, apply today!

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and closing claims. The Claims Assistant I reports on a daily basis directly to the Claims Coordinator, and from time-to-time to the Claims Manager.

Specific tasks include, but are not limited to:

  • Check for police reports online and if available attach them to claim.
  • Get mail when mail is called.
  • Process BRICS payments.
  • Process stop pays.
  • Process form letters and miscellaneous documents for adjusters.
  • Distribute incoming faxes.
  • Proofread, attach and mail out BX payments.
  • Process total loss titles.
  • Report claims to ISO.
  • Run claim searches and address searches in ISO.
  • Send out certified letters.
  • Answer claims calls.
  • Provide customer service to insureds, claimants and other parties.
  • Help back up front desk/phones when needed.
  • Run title searches and MVRs.
  • Process subrogation payments.
  • Assist adjusters in processing documents when they are working from home.
  • Process Right Signature requests.
  • Scan claim files to adjusters when requested.
  • Check with adjusters and offer assistance if needed.

In Claims Coordinator's Absence:

  • Print off Review Works and distribute to adjusters.
  • Pull daily mail and distribute.
  • Assign new claims in BX.
  • Monitor and distribute claims emails.
  • Scan and send field adjusters' mail.

Skills/Qualifications: Computer literacy required. Must have or be able to gain proficiency in various types of software. Good oral and written communications skills required. Good customer service skills required. Must be able to manage time and prioritize multiple tasks. Must develop good conceptual knowledge of insurance claims processing at Wolverine and assist in efficiently carrying out and implement improvements to the same.

Level: Entry level, with increasing responsibility and advancement opportunity based on needs and performance.

Education: College coursework preferred but not required. High school diploma required.

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