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Claims Coordinator Jobs (NOW HIRING)

DAN

Claims Coordinator

Durham, NC · Hybrid

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary Worksite: 6 West Colony Place, Durham, NC Supervisory Responsibilities: None Reports to: Claims, QA ...

DAN

Claims Coordinator

Durham, NC · On-site

$50K - $55K/yr

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary Worksite: 6 West Colony Place, Durham, NC Supervisory Responsibilities: None Reports to: Claims, QA ...

Professional Transit

Claims Coordinator

Tucson, AZ · On-site

$17.60 - $26.40/hr

This position coordinates the full lifecycle of insurance claims and works closely with internal departments, insurance carriers and third-party administrators to ensure accurate, and timely ...

Divers Alert Network

Claims Coordinator

Durham, NC · On-site

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary Worksite: 6 West Colony Place, Durham, NC Supervisory Responsibilities: None Reports to: Claims, QA ...

CBCS

Claims Coordinator

Dubuque, IA · On-site

What our Claims Coordinators do and why it's important Cottingham & Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for ...

Ascendo Resources

Claims Coordinator

Jacksonville, FL · On-site

We are seeking a detail-oriented Claims Coordinator to join a growing claims team on a temporary assignment from mid-August through late January . This is an excellent opportunity for someone with ...

Fairway Lawns

Claims Coordinator

Position Summary The Claims Coordinator is responsible for supporting the administration, coordination, and documentation of company claims, including workers' compensation, automobile, and property ...

CBCS

Claims Coordinator

Dubuque, IA

What our Claims Coordinators do and why it's important Cottingham & Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for ...

Cottingham & Butler

Claims Coordinator

Dubuque, IA · On-site

What our Claims Coordinators do and why it's important Cottingham and Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for ...

ServiceMaster

Claims Coordinator

Marietta, GA · On-site

$17 - $22/hr

Training & development Claims Coordinator - Restoration Industry Join our team and help guide homeowners through one of the most important processes after a disaster-restoring their peace of mind We ...

Alera Group

Claims Coordinator

Grand Rapids, MI · Hybrid

OVERVIEW Claims Coordinator Location: Hybrid - Grand Rapids, MI About Alera Group Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We ...

New

Jear Logistics

Claims Coordinator

SC · On-site

Job Type Full-time Description JEAR Logistics is searching for a Claims Coordinator to join our team! JEAR, recently recognized as one of South Carolina's' Fastest Growing Company' and an SC's 'Best ...

CBCS

Claims Coordinator

Dubuque, IA · On-site

What our Claims Coordinators do and why it's important Cottingham & Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for ...

Cottingham & Butler

Claims Coordinator

Dubuque, IA

What our Claims Coordinators do and why it's important Cottingham and Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for ...

Cottingham & Butler

Claims Coordinator

Dubuque, IA · On-site

What our Claims Coordinators do and why it's important Cottingham and Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for ...

JEAR Logistics, LLC

JEAR Logistics is searching for a Claims Coordinator to join our team! JEAR, recently recognized as one of South Carolina's' Fastest Growing Company' and an SC's 'Best Places to Work,' provides a ...

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How much do claims coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for claims coordinator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What does a claims coordinator do?

A Claims Coordinator is responsible for managing and processing insurance claims from start to finish. They review, verify, and file claims, communicate with clients and insurance providers, and ensure all documentation is accurate and complete. Their role often involves investigating claims, resolving discrepancies, and following up to ensure timely settlements. Claims Coordinators play a key role in making sure the claims process runs smoothly and efficiently for all parties involved.

What are the key skills and qualifications needed to thrive as a claims coordinator, and why are they important?

To thrive as a Claims Coordinator, you need a solid understanding of insurance processes, attention to detail, and strong organizational skills, often supported by a degree in business or a related field. Familiarity with claims management software, Microsoft Office Suite, and knowledge of relevant regulations or industry certifications are advantageous. Excellent communication, problem-solving abilities, and customer service orientation help you effectively manage claims and liaise with stakeholders. These skills ensure accurate claims processing, efficient workflow, and high client satisfaction in a deadline-driven environment.

What are some common challenges a claims coordinator may face, and how can they be managed effectively?

Claims Coordinators often encounter challenges such as managing a high volume of claims, ensuring accuracy in documentation, and coordinating communication between multiple parties like clients, insurers, and healthcare providers. Staying organized with strong attention to detail helps prevent errors, while clear communication skills can resolve misunderstandings quickly. Utilizing claims management software and collaborating closely with team members can streamline processes and improve efficiency, making it easier to handle the workload and deliver timely resolutions.

What is the difference between Claims Coordinator vs Claims Processor?

AspectClaims CoordinatorClaims Processor
Required CredentialsHigh school diploma or equivalent; certifications like CPC or similar beneficialHigh school diploma or equivalent; certifications like CPC often preferred
Work EnvironmentOffice setting, collaborating with insurance agents and clientsOffice environment, handling claims data and processing paperwork
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & ComparisonYesYes

Claims Coordinators oversee the claims process, coordinate between parties, and ensure timely resolution. Claims Processors focus on reviewing, inputting, and processing claims data. While both roles require similar credentials and work in related environments, Claims Coordinators have a broader role involving coordination and communication, whereas Claims Processors primarily handle data entry and processing tasks.

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What are the most commonly searched types of Claims jobs?

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Who are the top companies hiring for Claims Coordinator jobs?

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What states have the most Claims Coordinator jobs?

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The top searched job categories for Claims Coordinator jobs are:

Claims Coordinator jobs near you
Infographic showing various Claims Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Claims Coordinator

Durham, NC • Hybrid

DAN
Construction • 11 - 50 employees
Learn more about DANexternal

Full-time

Posted 24 days ago

Job description

Claims Coordinator
POSITION OVERVIEW


FLSA: Non-Exempt, Full Time


Department: Claims


Primary Worksite: 6 West Colony Place, Durham, NC


Supervisory Responsibilities: None


Reports to: Claims, QA & Compliance Officer


JOB SUMMARY


The Claims Coordinator is responsible for overseeing and efficiently processing member benefit and insurance claims. You will work closely with insurance carriers, members, and healthcare providers to ensure that claims are handled in a timely and accurate manner.
Supports DAN members throughout the claims process by coordinating with insurance carriers and facilitating timely and accurate claim handling. Calculates applicable benefits and prepares claim recommendations for underwriter review and final determination.


Common duties include reviewing claim forms, verifying information, contacting members and providers to gather additional information, developing recommendations, and forwarding claims to carriers for payment. The Claims Coordinator will also assist with subrogation and the coordination of claims among carriers.


CORE RESPONSIBILITIES


Verify coverage, calculate benefit payments, and communicate claim determinations to members and providers.
Review and validate claim submissions for accuracy, completeness, and compliance with applicable requirements.
Coordinate with members, insurance adjusters, and other stakeholders to obtain required documentation and information.
Review, compile, and organize claim documentation for submission to the appropriate carrier.
Process claims in a timely manner while maintaining accurate and complete records within the department's claims management system.
Prepare claim recommendations (pay/deny) and forward processed claims to the appropriate carrier for determination.
Communicate with DAN and program assistance partners regarding complex, urgent, or ongoing cases.
Support members by helping ensure needed care and services are provided promptly and professionally; guide members through the claims process and assist in resolving issues or discrepancies.
Serve as a liaison between DAN Medical Services, DAN Claims, and third-party assistance companies for emergent cases and situations requiring coordinated support.
Participate in a rotating on-call schedule, including providing 24-hour emergency benefit verification support.
Pursue subrogation opportunities and other potential reimbursement avenues through third-party carriers.
Adhere to all policies and procedures outlined in the DAN Employee Handbook.
Perform additional duties and responsibilities as assigned.


MINIMUM QUALIFICATIONS
Bachelor's degree or a minimum of 5 years of experience in claims, customer service, or a related field
Proficiency in Microsoft Office applications
Strong verbal and written communication skills, including professional phone etiquette
Excellent organizational, time management, and problem-solving abilities with strong attention to detail
Ability to handle sensitive information with confidentiality and professionalism.
Ability to obtain and maintain required insurance licensing (training and associated costs provided by DSI


Work Environment
Hybrid work arrangement is available with this role, 2 days remote and 3 days in office, post the 90-day probationary period.


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