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Claims Intake Jobs (NOW HIRING)

Performance Contracting Group is seeking a Claims Intake Administrator to provide administrative and operational support to the Risk & Insurance claims 995 department by ensuring timely and accurate ...

Performance Contracting Group is seeking a Claims Intake Administrator to provide administrative and operational support to the Risk & Insurance claims 995 department by ensuring timely and accurate ...

Claims Intake Specialist

Wakefield, NY · On-site

$55K - $65K/yr

Summary The Claims Intake Specialist supports the Claims team by managing incoming claim-related correspondence, organizing electronic claim files, and assisting claims professionals with ...

Join Our Team as a Claims Intake Specialist! Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our ...

Claims Intake Specialist

Kennesaw, GA · On-site

$55K - $65K/yr

Summary The Claims Intake Specialist supports the Claims team by managing incoming claim-related correspondence, organizing electronic claim files, and assisting claims professionals with ...

Claims Intake Representative I Department: Insurance Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under close supervision, the ...

... continuation claims. This position assists Care Managers and Care Coordinators, while also ... intake activity within the required databases. 4. Meets quality and production metrics as ...

... continuation claims. This position assists Care Managers and Care Coordinators, while also ... intake activity within the required databases. 4. Meets quality and production metrics as ...

... continuation claims. This position assists Care Managers and Care Coordinators, while also ... intake activity within the required databases. 4. Meets quality and production metrics as ...

... continuation claims. This position assists Care Managers and Care Coordinators, while also ... intake activity within the required databases. 4. Meets quality and production metrics as ...

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Claims Intake information

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$12

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How much do claims intake jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims intake in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What are Claims Intake specialists?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by Claims Intake professionals, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What are the key skills and qualifications needed to thrive as a Claims Intake Specialist, and why are they important?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
More about Claims Intake jobs
What cities are hiring for Claims Intake jobs? Cities with the most Claims Intake job openings:
What are the most commonly searched types of Claims Intake jobs? The most popular types of Claims Intake jobs are:
What states have the most Claims Intake jobs? States with the most job openings for Claims Intake jobs include:
Infographic showing various Claims Intake job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Claims Intake Administrator

pcg

Lenexa, KS

$51K - $69K/yr

Other

Posted 17 days ago


Job description

Performance Contracting Group is seeking a Claims Intake Administrator to provide administrative and operational support to the Risk & Insurance claims 995 department by ensuring timely and accurate intake, documentation, and processing of claims information. This role is responsible for receiving, reviewing, and routing claim-related documentation while maintaining organized claim files and supporting overall claims workflow efficiency. 

Key Responsibilities 

  • Receive, review, and process new claim information submitted from branch locations
  • Follow up with internal stakeholders to obtain complete and accurate claim documentation
  • Set up and maintain claim files in RMIS/Origami in accordance with established procedures
  • Report claims to appropriate carriers or third-party administrators (TPAs) as directed
  • Receive and review claims-related mail and correspondence, including medical bills, legal notices, and adjuster communications Document, attach, and properly route incoming materials within Origami or to the appropriate stakeholder
  • Code and process invoices, ensuring proper claim association and supporting documentation
  • Maintain organized and accurate claim records across systems including Origami, SharePoint, and Box
  • Support the claims team with administrative tasks, reporting, file management, and documentation

Salary Range: $51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Basic Qualifications 

  • High school diploma or equivalent required; associate degree preferred
  • 0–2 years of experience in administrative, insurance, claims intake, data entry, or customer service roles
  • Prior experience processing documents, mail, invoices, or customer requests preferred 

Required Skills & Competencies 

  • Proficiency with Microsoft Office (Excel, Outlook, Word)
  • Ability to learn RMIS/Origami and document management systems
  • Strong data entry accuracy and document handling
  • Ability to review, classify, and route claims documentation
  • Strong organizational and time management skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong attention to detail and accuracy
  • Clear written and verbal communication
  • Customer service mindset with internal partnersÂ