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Claims Intake Jobs (NOW HIRING)

Equiliem

Claims Intake Specialist

Manhattan, NY · On-site

$33 - $40/hr

Claims Intake Specialist New York, NY Pay: $33.00 - $40.00 per hour 26-0497 Job Summary The Claims Intake Specialist is responsible for providing high-quality customer service and administrative ...

Orion180

Claims Intake Specialist

Irving, TX · On-site

Claims Intake Specialist CITON Claims Solutions, stands out as a leading provider of claim management and administration services tailored specifically for insurance companies. We pride ourselves on ...

Orion180

Claims Intake Specialist

Melbourne, FL · On-site

Join Our Team as a Claims Intake Specialist! Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our ...

Orion180

Claims Intake Specialist

Melbourne, FL · On-site

Join Our Team as a Claims Intake Specialist! Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our ...

Jbhunt

Claims Intake Representative I

Lowell, AR

Claims Intake Representative I Department: Insurance Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under close supervision, the ...

LTCG

Claims Intake- Long Term Care

Eden Prairie, MN

... claims This position assists Care Managers and Care Coordinators, while also providing quality ... intake activity within the required databases. 4. Meets quality and production metrics as ...

New

Aquent

Claims Intake Representative

Manhattan, NY · On-site

$36 - $40/hr

Seeking someone who is truly service-driven and exhibits a high level of attention to detail, with a strong background in customer service and claims within the insurance sector. The ideal candidate ...

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Claims Intake information

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How much do claims intake jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for claims intake in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What are examples of claims?

In a claims intake role, examples of claims include insurance claims for damages, injuries, or losses filed by policyholders or claimants. These can involve auto accidents, property damage, health expenses, or workers' compensation. The job involves reviewing, processing, and verifying these claims to determine coverage and appropriate payouts.

What is the synonym of claim?

In a claims intake role, a synonym for claim is a 'request' or 'application' for benefits or compensation. These terms refer to the formal submission of a demand for coverage or payment, which claims specialists review and process using claims management systems.

What are Claims Intake specialists?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by Claims Intake professionals, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What is the meaning of a claim?

In a claims intake role, a claim is a formal request for compensation or benefits filed by a policyholder or claimant due to an incident or loss. The claims process involves reviewing, documenting, and assessing the claim to determine its validity and the appropriate payout, often using specialized software and adhering to company policies.

What are the three main claims?

In a claims intake role, the three main claims typically involve property damage, bodily injury, and liability claims. The job requires reviewing claim details, gathering necessary documentation, and assessing coverage. Familiarity with insurance policies and claims processing systems is essential.

What are the key skills and qualifications needed to thrive as a Claims Intake Specialist, and why are they important?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
More about Claims Intake jobs
What cities are hiring for Claims Intake jobs? Cities with the most Claims Intake job openings:
What are the most commonly searched types of Claims Intake jobs? The most popular types of Claims Intake jobs are:
What states have the most Claims Intake jobs? States with the most job openings for Claims Intake jobs include:
What job categories do people searching Claims Intake jobs look for? The top searched job categories for Claims Intake jobs are:
Claims Intake jobs near you
Infographic showing various Claims Intake job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Claims Intake Specialist

New Mexico Mutual Casualty Company

Albuquerque, NM • On-site

Other

Posted 17 days ago

Job description

Description

Job Title: Claims Intake Specialist 

Department: Provider Relations

Reports to: Claims Administration Supervisor


Position Summary:

The Claims Intake Specialist will function in a fast-paced and high-volume environment, providing administrative support to the Claims Department through intake of claims, filing, copying, data entry, responding to requests and directing work to its proper destination within the organization. The Claims Intake Specialist will perform other clerical and administrative duties to ensure smooth workflow and productivity. 


Essential Functions:

  • Perform data entry of new First Reports of Injury information received by phone or other method.  
  • Provide limited claim instructions or information to customers; direct complex inquiries to appropriate Claims Adjusters for response.
  • Contact insured or other involved persons to obtain missing claim information.
  • Sort, scan, classify, code and perform data entry of incoming documents and information for integration into software systems.
  • Prepare and scan documents into the imaging system. Provide quality assurance for all documents scanned.
  • Support the claims adjusting staff by researching and responding to billing issues, third-party inquiries, and disputes. Coordinate with the bill review vendor to ensure timely and accurate communication with providers regarding payment concerns and the resolution of billing discrepancies.
  • Maintain records, reports, and/or files.
  • Copy and organize large volume files for transmission to legal counsel or others as appropriate.
  • Obtain W9 documents for new or changed provider address book contact according to established procedures.
  • Monitor the medical bill holds in the bill review vendor system. Notify the appropriate staff to receive direction related to these bill holds.
  • Sort incoming mail and packages. Deliver to appropriate Adjusters. 
  • Serve as back-up for claims administration duties within the Provider Relations Department. 
  • Other related duties as assigned by supervisor

Requirements

Job Qualifications:

Education:

High School diploma or GED equivalent. 


Experience:

1-3 years directly related experience.


Required Skills/Abilities:

Fluency in oral and written communication.

Excellent customer service skills with ability to communicate professionally with stakeholders.

Strong attention to detail and focus on accuracy.

Positive attitude and willingly collaborates in a team environment. 

Ability to organize and prioritize work.

Intermediate computer skills and ability to learn new computer applications.

Ability to meet deadlines and respond well to direction.


Specialized Knowledge, Licenses, etc.:

Demonstrated proficiency in:

MS Office (Word, Excel, Outlook, PowerPoint)

General knowledge of payer specific or medical specialty billing, as well as knowledge of ICD-9, ICD-10 and CPT coding helpful.


Values and Mission:

Adheres to New Mexico Mutual's values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.


Positive Attitude:

Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills.


Working Conditions:

NEW MEXICO MUTUAL maintains general office conditions with light physical demands.  

Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security.

Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities.

NEW MEXICO MUTUAL maintains a drug free environment, drug testing prior to employment as well as upon a work-related accident.

Exposure to VDT screens.

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