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Claims Intake Jobs (NOW HIRING)

LTCG

Claims Intake- Long Term Care

Eden Prairie, MN · On-site

... claims This position assists Care Managers and Care Coordinators, while also providing quality ... intake activity within the required databases. 4. Meets quality and production metrics as ...

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Weekday AI

Insurance Claims Management AI Expert

$100 - $120/hr

In claims intake, you will develop and refine AI models for automated data extraction, classification, and triaging of claims from multiple sources such as documents, images, and customer submissions.

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How much do claims intake jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for claims intake in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What are examples of claims?

In a claims intake role, examples of claims include insurance claims for damages, injuries, or losses filed by policyholders or claimants. These can involve auto accidents, property damage, health expenses, or workers' compensation. The job involves reviewing, processing, and verifying these claims to determine coverage and appropriate payouts.

What is the synonym of claim?

In a claims intake role, a synonym for claim is a 'request' or 'application' for benefits or compensation. These terms refer to the formal submission of a demand for coverage or payment, which claims specialists review and process using claims management systems.

What are Claims Intake specialists?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by Claims Intake professionals, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What is the meaning of a claim?

In a claims intake role, a claim is a formal request for compensation or benefits filed by a policyholder or claimant due to an incident or loss. The claims process involves reviewing, documenting, and assessing the claim to determine its validity and the appropriate payout, often using specialized software and adhering to company policies.

What are the three main claims?

In a claims intake role, the three main claims typically involve property damage, bodily injury, and liability claims. The job requires reviewing claim details, gathering necessary documentation, and assessing coverage. Familiarity with insurance policies and claims processing systems is essential.

What are the key skills and qualifications needed to thrive as a Claims Intake Specialist, and why are they important?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
More about Claims Intake jobs
What cities are hiring for Claims Intake jobs? Cities with the most Claims Intake job openings:
What are the most commonly searched types of Claims Intake jobs? The most popular types of Claims Intake jobs are:
What states have the most Claims Intake jobs? States with the most job openings for Claims Intake jobs include:
What job categories do people searching Claims Intake jobs look for? The top searched job categories for Claims Intake jobs are:
Claims Intake jobs near you
Infographic showing various Claims Intake job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.
Claims Intake- Long Term Care

Claims Intake- Long Term Care

illumifin

Eden Prairie, MN • On-site, Remote

$18.50/hr

Full-time

Posted 3 days ago

Illumifin rating

7.8

Company rating: 7.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

103rd of 192 rated software companies

Job description

The nation's leading administrator of insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative.
WE ARE THE KIND OF EMPLOYER YOU DESERVE.
illumifin is a leading provider of business process outsourcing for the insurance industry, managing policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary databases.
This position is responsible for reviewing and determining all claim requirements needed for initial and continuation claims. This position assists Care Managers and Care Coordinators, while also providing quality customer service to our policy holders, their representatives and providers.
RESPONSIBILITIES
1. Reviews internal databases, client guidelines, and policy contract language to determine all claim requirements needed for initial and continuation claims.
2. Reviews documented claim forms and contacts the insured, insured's representative, or provider to request information needed to process the benefit inquiry.
3. Keeps clear and concise documentation of all claim intake activity within the required databases.
4. Meets quality and production metrics as established and communicated by the department.
5. Processes requests from the client or from other departmental areas within illumifin.
6. Other duties as assigned.
Minimum Qualifications
* Associates Degree or equivalent formal training program, or 2 years experience in the health or life insurance industry.
* 1- 3 years work experience in a claims environment preferred.
* Intermediate level experience with Microsoft Office products.
Preferred Qualifications
* Experience working in a geriatric healthcare environment.
* Knowledge of health, long-term care or disability insurance
* Excellent verbal and written communication skills.
The base pay for this position is starting at $18.50/hour depending on experience and qualifications.

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