Intake Manager
Columbus, OH · On-site
$70K - $82K/yr
Own the intake operations strategy for assigned program(s) from initial implementation through ... Working knowledge of insurance billing processes as they apply to pharmacy claims adjudication.
Intake Manager
Columbus, OH · On-site
$70K - $82K/yr
Own the intake operations strategy for assigned program(s) from initial implementation through ... Working knowledge of insurance billing processes as they apply to pharmacy claims adjudication.
Intake Manager
$70K - $82K/yr
Own the intake operations strategy for assigned program(s) from initial implementation through ... Working knowledge of insurance billing processes as they apply to pharmacy claims adjudication.
Intake Manager
$70K - $82K/yr
Own the intake operations strategy for assigned program(s) from initial implementation through ... Working knowledge of insurance billing processes as they apply to pharmacy claims adjudication.
Intake Caseworker
Lancaster, OH · On-site
$26.63/hr
Description The primary purpose of the Intake Caseworker (Social Services Worker 3) position is to investigate claims of abuse and neglect of children. In addition, the classification prepares child ...
Intake Caseworker
Lancaster, OH · On-site
$26.63/hr
Description The primary purpose of the Intake Caseworker (Social Services Worker 3) position is to investigate claims of abuse and neglect of children. In addition, the classification prepares child ...
Medical Contact Center Representative Inbound and Outbound
Columbus, OH · On-site
$14.50 - $18.75/hr
Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient Engagement) and perform a variety of other duties as assigned. Issue Resolution and Problem Solving:
New
Medical Contact Center Representative Inbound and Outbound
Columbus, OH · On-site
$14.50 - $18.75/hr
Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient Engagement) and perform a variety of other duties as assigned. Issue Resolution and Problem Solving:
New
Medical Contact Center Representative, Inbound and Outbound
Columbus, OH · On-site
$14.50 - $18.75/hr
Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient Engagement) and perform a variety of other duties as assigned. Issue Resolution and Problem Solving:
New
Medical Contact Center Representative, Inbound and Outbound
Columbus, OH · On-site
$14.50 - $18.75/hr
Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient Engagement) and perform a variety of other duties as assigned. Issue Resolution and Problem Solving:
New
Risk Management Administrative Coordinator
Columbus, OH · On-site
$50K - $55K/yr
This role blends incident intake, administrative support, and vendor coordination. You'll be ... Previous experience in administrative support, accounts payable, Workers' Comp, or claims ...
New
Quick apply
Risk Management Administrative Coordinator
Columbus, OH · On-site
$50K - $55K/yr
This role blends incident intake, administrative support, and vendor coordination. You'll be ... Previous experience in administrative support, accounts payable, Workers' Comp, or claims ...
New
Risk Management Administrative Coordinator
$50K - $55K/yr
This role blends incident intake, administrative support, and vendor coordination. You'll be ... Previous experience in administrative support, accounts payable, Workers' Comp, or claims ...
New
Risk Management Administrative Coordinator
$50K - $55K/yr
This role blends incident intake, administrative support, and vendor coordination. You'll be ... Previous experience in administrative support, accounts payable, Workers' Comp, or claims ...
New
Litigation Attorney +8 years experience
Columbus, OH · On-site
$170K/yr
... claims, or environmental torts. Responsibilities * Prepare contracts, briefs, motions, and other ... Understands all aspects of litigation from intake to trial. * Is organized and can support a volume ...
Quick apply
Litigation Attorney +8 years experience
Columbus, OH · On-site
$170K/yr
... claims, or environmental torts. Responsibilities * Prepare contracts, briefs, motions, and other ... Understands all aspects of litigation from intake to trial. * Is organized and can support a volume ...
Litigation Attorney +8 years experience
Columbus, OH · On-site
$170K/yr
... claims, or environmental torts. Responsibilities * Prepare contracts, briefs, motions, and other ... Understands all aspects of litigation from intake to trial. * Is organized and can support a volume ...
Quick apply
Litigation Attorney +8 years experience
Columbus, OH · On-site
$170K/yr
... claims, or environmental torts. Responsibilities * Prepare contracts, briefs, motions, and other ... Understands all aspects of litigation from intake to trial. * Is organized and can support a volume ...
Litigation Attorney +8 years experience
Columbus, OH · On-site
$170K/yr
... claims, or environmental torts. Responsibilities * Prepare contracts, briefs, motions, and other ... Understands all aspects of litigation from intake to trial. * Is organized and can support a volume ...
Quick apply
Litigation Attorney +8 years experience
Columbus, OH · On-site
$170K/yr
... claims, or environmental torts. Responsibilities * Prepare contracts, briefs, motions, and other ... Understands all aspects of litigation from intake to trial. * Is organized and can support a volume ...
Serves as the initial contact and liaison for intake and assessment of employee complaints ... Responds to separation requests; tracks all claims and appeals; writes appeal letters; prepares ...
Serves as the initial contact and liaison for intake and assessment of employee complaints ... Responds to separation requests; tracks all claims and appeals; writes appeal letters; prepares ...
Serves as the initial contact and liaison for intake and assessment of employee complaints ... Responds to separation requests; tracks all claims and appeals; writes appeal letters; prepares ...
Serves as the initial contact and liaison for intake and assessment of employee complaints ... Responds to separation requests; tracks all claims and appeals; writes appeal letters; prepares ...
Accident Reconstructionist
Columbus, OH · On-site
$28.50 - $38.50/hr
We specialize in covert surveillance, claims investigations, NetSweep investigations, remote ... Work independently and manage assignments from intake through final reporting * Maintain ...
Quick apply
Accident Reconstructionist
Columbus, OH · On-site
$28.50 - $38.50/hr
We specialize in covert surveillance, claims investigations, NetSweep investigations, remote ... Work independently and manage assignments from intake through final reporting * Maintain ...
In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification. The ... The Director of Intake and Dissemination assists in leading the organization in adopting best ...
In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification. The ... The Director of Intake and Dissemination assists in leading the organization in adopting best ...
In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification. The ... The Director of Intake and Dissemination assists in leading the organization in adopting best ...
In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification. The ... The Director of Intake and Dissemination assists in leading the organization in adopting best ...
Care Team Representative
New Albany, OH · On-site
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
New Albany, OH · On-site
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
New Albany, OH · On-site
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
New Albany, OH · On-site
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
New Albany, OH · On-site
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
New Albany, OH · On-site
$15.25 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
Dublin, OH · On-site
$15.50 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Care Team Representative
Dublin, OH · On-site
$15.50 - $21/hr
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes. * Performs claim intake and full-service customer support within ...
Claims Intake information
See salary details
$12.02 - $13.70
2% of jobs
$13.70 - $15.38
7% of jobs
$15.38 - $17.07
10% of jobs
$17.59 is the 25th percentile. Wages below this are outliers.
$17.07 - $18.75
17% of jobs
The median wage is $19.90 / hr.
$18.75 - $20.43
20% of jobs
$20.43 - $22.12
13% of jobs
$23.24 is the 75th percentile. Wages above this are outliers.
$22.12 - $23.80
9% of jobs
$23.80 - $25.48
10% of jobs
$25.48 - $27.16
5% of jobs
$27.16 - $28.85
4% of jobs
$28.85 - $30.53
2% of jobs
$12
$21
$30
How much do claims intake jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for claims intake in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.
What are popular job titles related to Claims Intake jobs?
For Claims Intake jobs, the most frequently searched job titles are:
What job categories do people searching Claims Intake jobs look for?
The top searched job categories for Claims Intake jobs are:
What cities are hiring for Claims Intake jobs?
Cities with the most Claims Intake job openings:
What states have the most Claims Intake jobs?
States with the most job openings for Claims Intake jobs include:
What are the most commonly searched types of Claims Intake jobs?
The most popular types of Claims Intake jobs are:
Gifthealth rating
7.7
Based on 5 frontline employees who took The Breakroom Quiz
20th of 112 rated pharmacies
Job description
Position Summary
We are seeking an Intake Manager to own end-to-end intake operations for assigned program(s) within Patient Care / Intake Operations, ensuring alignment with organizational goals, operational excellence, and compliance standards. Reporting to the Director of Operations and Process Automation, the Intake Manager is the accountable owner for their program's intake journey - from initial prescription receipt through compliant prescription processing up to the stage of dispensing - while building the people and processes that make it scale.
Key Responsibilities
Qualifications
Desired Attributes
Work Environment
Key Essential Functions
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description
$70,000 - $82,000
We are seeking an Intake Manager to own end-to-end intake operations for assigned program(s) within Patient Care / Intake Operations, ensuring alignment with organizational goals, operational excellence, and compliance standards. Reporting to the Director of Operations and Process Automation, the Intake Manager is the accountable owner for their program's intake journey - from initial prescription receipt through compliant prescription processing up to the stage of dispensing - while building the people and processes that make it scale.
Key Responsibilities
- Program Ownership & Implementation: Own the intake operations strategy for assigned program(s) from initial implementation through ongoing optimization; lead program launches, including intake setup, workflow configuration, and cross-functional readiness coordination.
- Workflow Design & Process Improvement: Design, document, and maintain intake workflows for assigned program(s), ensuring clarity, efficiency, and compliance; identify bottlenecks and implement process improvements that reduce errors and improve throughput.
- Training & Team Development: Develop and deliver training programs for Intake Specialists assigned to your program(s); onboard new team members with a structured, program-specific training plan; build and maintain reference materials, SOPs, and job aids to support consistent team performance.
- Intake Specialist Performance Monitoring: Monitor daily workflow execution, productivity, and quality metrics for Intake Specialists; provide regular feedback, coaching, and performance support; escalate systemic performance or training issues to the Director of Operations and Process Automation with clear recommendations.
- Intake Operations: Ensure timely, accurate processing of incoming prescriptions; oversee billing workflows and prescription accuracy; serve as subject matter expert for intake and billing requirements specific to assigned program(s); troubleshoot escalated intake issues and implement durable process fixes.
- Patient & Provider Communication: Manage escalated communication with patients and providers to resolve prescription discrepancies or urgent intake issues; partner with Customer Success to ensure smooth handoffs and consistent communication across teams.
- Compliance & Documentation: Ensure all intake activity adheres to HIPAA and applicable regulatory requirements; maintain accurate, audit-ready documentation for program workflows and team performance; ensure compliance with Ohio controlled medication laws and any program-specific regulatory requirements.
Qualifications
- Education: Bachelor's degree or equivalent combination of education and experience.
- Licensure/Certification: Active Certified Pharmacy Technician (CPhT) license in Ohio, in good standing. Required.
- Experience: 3-5 years as a Certified Pharmacy Technician with direct intake or dispensing experience; 3-5 years in a team lead, supervisor, or operations management role, preferably in pharmacy or healthcare operations.
- Skills:
- Working knowledge of Federal and Ohio controlled medication laws and HIPAA requirements.
- Working knowledge of insurance billing processes as they apply to pharmacy claims adjudication.
- Understanding of the prior authorization cycle, including initiation, submission, follow-up, and appeals.
- Proven ability to lead teams and drive performance, with a coach's instinct for building team capability over time.
- Strong understanding of pharmacy management systems, intake workflow tools, and cross-functional operational environments.
- Experience in pharmacy intake, billing, or operations for complex medication programs preferred, including prior involvement in launching or scaling a new pharmacy program or service line.
Desired Attributes
- Systems thinking: Ability to design workflows and spot failure points before they become problems.
- People development: A coach's instinct for building team capability over time.
- Operational rigor: High attention to detail with a drive toward measurable quality standards.
- Adaptability: Comfortable operating in a fast-paced, evolving environment.
- Cross-functional communication: Able to collaborate clearly with pharmacists, automation teams, and operational leadership.
- Accountability: Takes ownership of program outcomes and escalates with context and solutions.
Work Environment
- Location: Columbus, OH (On-site)
- Schedule: Full-time; standard business hours
- May require availability during program go-live events or escalated intake situations outside standard business hours.
- Regular cross-functional meetings with QA Leads, pharmacy operations, automation teams, Customer Success, and Operations leadership.
Key Essential Functions
- Ability to sit and work at a computer for up to 8 hours.
- Perform repetitive typing motions with accuracy.
- Navigate multiple systems simultaneously.
- Maintain focus and quality standards under high workload; meet program-level productivity and quality benchmarks.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description
$70,000 - $82,000
About Gifthealth
Sourced by ZipRecruiter
Industry
Internet and it
Company size
51 - 200 Employees
Headquarters location
Columbus, OH, US
Year founded
2020