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Claims Intake Jobs in Florida (NOW HIRING)

Orion180

Claims Intake Specialist

Melbourne, FL · On-site

Join Our Team as a Claims Intake Specialist! Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our ...

Orion180

Claims Intake Specialist

Melbourne, FL

Join Our Team as a Claims Intake Specialist! Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our ...

Liberty Mutual

Auto Claims Trainee - Remote

Orlando, FL · Remote

$70K/yr

Claims Intake & FNOL: Accurately and efficiently capture new Auto and Property claims, ensuring all First Notice of Loss (FNOL) documentation is complete and precise. Leverage the best available ...

Vacatia

Claims Manager (multi-line)

Fort Lauderdale, FL · On-site +1

In this role, you'll oversee the full lifecycle of claims--from intake through resolution--ensuring timely, compliant, and effective handling across workers' compensation, general liability, and ...

Vacatia

Claims Manager (multi-line)

Fort Lauderdale, FL · On-site +1

In this role, youll oversee the full lifecycle of claimsfrom intake through resolutionensuring ... Manage claims through full lifecycle, including tracking progress, reserves, and outcomes * Drive ...

Fenstersheib Law Group. P.A.

Be Seen First

Intake Specialist - Personal Injury Law Firm

Hallandale, FL · On-site

$16 - $19/hr

The Intake Specialist is the first point of contact for potential clients and plays a critical role ... Request and collect documents related to claims * Communicate with attorneys, case managers, and ...

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All JobsClaims Intake JobsClaims Intake Jobs in Florida

Claims Intake information

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What are examples of claims?

In a claims intake role, examples of claims include insurance claims for damages, injuries, or losses filed by policyholders or claimants. These can involve auto accidents, property damage, health expenses, or workers' compensation. The job involves reviewing, processing, and verifying these claims to determine coverage and appropriate payouts.

What is the synonym of claim?

In a claims intake role, a synonym for claim is a 'request' or 'application' for benefits or compensation. These terms refer to the formal submission of a demand for coverage or payment, which claims specialists review and process using claims management systems.

What are Claims Intake specialists?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by Claims Intake professionals, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What is the meaning of a claim?

In a claims intake role, a claim is a formal request for compensation or benefits filed by a policyholder or claimant due to an incident or loss. The claims process involves reviewing, documenting, and assessing the claim to determine its validity and the appropriate payout, often using specialized software and adhering to company policies.

What are the three main claims?

In a claims intake role, the three main claims typically involve property damage, bodily injury, and liability claims. The job requires reviewing claim details, gathering necessary documentation, and assessing coverage. Familiarity with insurance policies and claims processing systems is essential.

What are the key skills and qualifications needed to thrive as a Claims Intake Specialist, and why are they important?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
What are popular job titles related to Claims Intake jobs in Florida? For Claims Intake jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Claims Intake jobs in Florida look for? The top searched job categories for Claims Intake jobs in Florida are:
Claims Intake jobs near you

Claims Intake Specialist

Orion180

Melbourne, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

CITON Claims Solutions, stands out as a leading provider of claim management and administration services tailored specifically for insurance companies. We pride ourselves on delivering efficient and innovative solutions that cater to the unique needs of each client. Our dedicated team of experts, equipped with cutting-edge technology, ensures seamless processes, accurate assessments, and prompt resolutions, providing unparalleled value and peace of mind to our clients.
CITON Claims Solutions is proud to call two vibrant cities home. Our headquarters on Florida's stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.
Join Our Team as a Claims Intake Specialist!
Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our growing team. In this role, you'll serve as the first point of contact for policyholders during their time of need ensuring claims are reported quickly, accurately, and with care. You'll play a key part in supporting our claim processes, coordinating with adjusters, and maintaining effective communication to ensure seamless customer experience.
WHAT YOU'LL DO:
  • First Point of Contact: Manage 40-60 inbound calls per day from policyholders, capturing critical claim information while offering empathy and reassurance.
  • Claims Administration: Input claim details into multiple systems, process and route documents, manage incoming mail, and maintain accurate claim files.
  • Customer Support Excellence: Build trust through effective communication and professionalism, fostering long-term relationships with customers, agents, and managing general agents.
  • Team Collaboration: Coordinate with adjusters and internal departments to ensure smooth handoffs, timely updates, and complete documentation.
  • Adapt and Assist: Stay flexible to support various shifts and departments as needed, responding efficiently to changing workloads or priorities.

WHAT WE'RE LOOKING FOR:
  • Education: High School Diploma or equivalent required.
  • Experience: Prior experience in a claims environment, specifically first notice of loss or call center operations.
  • Customer Focus: Demonstrated ability to provide empathy, clarity, and understanding during high-stress or emotional situations.
  • Technical Skills: Proficient with Microsoft Word, Excel, Outlook, and capable of navigating 3-4 systems simultaneously.
  • Insurance Knowledge: Familiarity with claims processes, policy documentation, and standard insurance terminology.
  • Problem-Solving: Strong reasoning skills to evaluate information, identify solutions, and manage competing priorities in a fast-paced environment.
  • Communication: Excellent verbal and written communication skills; multilingual abilities are a plus.

WHAT'S IN IT FOR YOU:
  • Comprehensive Benefits: Full medical, dental, vision, life insurance, company-paid short/long-term disability, 401(k), and tuition assistance.
  • Career Growth: Opportunities to develop specialized knowledge across multiple insurance lines and advance within a supportive team culture.
  • Dynamic Environment: Thrive in a fast-paced, collaborative setting that values initiative, accountability, and customer-first thinking.
  • Meaningful Work: Make a difference for policyholders by providing reassurance and clarity during their time of need.

Apply Now and Become a Key Player in Our Success Story!
While performing general duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (<25lbs), and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist or squat down to open/close cabinets, and reach for files or other standard office-type objects.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at hr@orion180.com.
CITON Claims Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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