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Claims Intake Jobs in Florida (NOW HIRING)

Advocate

Claims Assistant

Orlando, FL · Remote

$17.50 - $22.25/hr

... intake system for the Social Security Administration, utilizing cutting-edge technologies such as ... We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ...

Advocate

Claims Assistant

Orlando, FL · On-site +1

$17.50 - $22.25/hr

... intake system for the Social Security Administration, utilizing cutting-edge technologies such as ... We are seeking a Claims Assistant to play a key role in ensuring smooth case management and ...

Advocacy Solutions

VA INTAKE ANALYST

Plantation, FL · On-site +1

$22 - $24/hr

... claims and benefits, to ensure the percentage of disability, write recommendations and, explain the decision and reason. They will be proficient in using computers, be able to verify that there are ...

Coral Connect LLC

Billing Specialist

Boca Raton, FL · Remote

$18.25 - $24.75/hr

Resubmit corrected claims within established turnaround times. * Identify recurring billing issues and recommend process improvements. * Collaborate with intake and authorization teams to prevent ...

The Dickstein Law Firm

Be Seen First

Legal Assistant

Pembroke Pines, FL · On-site

$30/hr

Handle accident injury claims from intake through presuit demand letters and litigation claims in both Personal Injury and Worker's Compensation fields. Must know Florida e-filing system in circuit ...

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Claims Intake information

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What is a claims intake specialist?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by claims intake specialists, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What are the key skills and qualifications needed to thrive as a claims intake specialist?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
What are popular job titles related to Claims Intake jobs in Florida? For Claims Intake jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Claims Intake jobs in Florida look for? The top searched job categories for Claims Intake jobs in Florida are:
Claims Intake jobs near you
Infographic showing various Claims Intake job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution.

Workers' Compensation Claims Manager

Coca-Cola Beverages Florida

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who We Are:
  • Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
  • Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
  • In 2026, for the 5th year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.
What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:
  • Total Wellness Programs including health, dental and vision plans
  • 401K program with healthy company match
  • Supplemental Life Insurance
  • Three weeks of vacation pay, and 10 company paid holidays*
  • Tuition reimbursement
  • Employee Assistance Programs (EAP)
  • Competitive compensation

Coke Florida is searching for a Workers' Compensation Claims Manager to work out of our Tampa HQ office.
What you'll do:
Coca-Cola Beverages Florida is seeking an experienced Workers' Compensation Claims Manager to serve as a key leader within the Enterprise Risk Management team. This role is intended for a seasoned workers' compensation professional who can independently manage complex and high-exposure claims, exercise sound judgment within delegated authority, and proactively drive outcomes aligned with Coke Florida's operational, financial, and employee-focused objectives.
Under the general direction of the Director of Enterprise Risk Management and the Senior Manager of Enterprise Risk Management, the Claims Manager is accountable for end-to-end oversight of Coke Florida's Workers' Compensation claims program. The role operates with a high degree of autonomy and is expected to make timely, well-reasoned decisions while coordinating with internal partners, third-party administrators, medical providers, defense counsel, and leadership.
Roles and Responsibilities:
  • Owns the management of Workers' Compensation claims from intake through resolution, including investigation, compensability determination, medical and indemnity management, reserving, negotiation, and settlement
  • Exercises independent judgment and decision-making authority on claims within the established Chart of Authority; escalates appropriately when warranted
  • Serves as the primary internal subject matter expert for Workers' Compensation claims and related regulatory requirements
  • Directs and oversees Third Party Administrators, nurse case managers, medical providers, and defense counsel to ensure effective, compliant, and cost-efficient claim handling while allowing the appropriated claim adjudication processes
  • Conducts regular audits of Workers' Compensation claim files, including compensability decisions, medical management, reserving accuracy, litigation strategy, and statutory compliance
  • Actively manages claim diaries and documentation within the RMIS system, ensuring data accuracy, reporting integrity, and regulatory compliance
  • Leads oversight and administration of the Return-to-Work (RTW) program in partnership with HR, Safety, and Operations
  • Partners with internal managers and supervisors on injury reporting, accident investigation, root cause analysis, and corrective action planning
  • Provides technical direction and authority on complex, litigated, or high-exposure Workers' Compensation claims
  • Prepares, analyzes, and presents Workers' Compensation reports, loss trends, and performance metrics for leadership and business units
  • Identifies trends, emerging risks, and opportunities to reduce claim frequency, severity, duration, and overall cost of Workers' Compensation
  • Develops, tracks, and reports key performance indicators to evaluate claim outcomes, TPA performance, RTW effectiveness, and overall program results
  • Works closely with internal stakeholders including Operations, Human Resources, Legal, Safety, and the broader Enterprise Risk Management team to ensure aligned decision-making, consistent claim strategy, and proactive injury prevention and risk mitigation efforts

Skills and Education Required:
  • Bachelor's degree and/or equivalent combination of education and significant relevant experience
  • Minimum of 5 years of progressive Workers' Compensation claims management experience, preferably in a large, self-insured or complex operational environment
  • Comprehensive knowledge of Workers' Compensation statutes, claims administration, medical management, and litigation processes
  • Demonstrated ability to independently manage complex, litigated, and high-exposure Workers' Compensation claims
  • Travel based on business needs

Additional skills that will strengthen your candidacy:
  • Proven ability to operate independently while collaborating effectively within a small, high-performing team
  • Strong understanding of Workers' Compensation legal and regulatory requirements
  • Experience managing a workers' compensation program for a private employer
  • Excellent analytical, negotiation, and problem-solving skills
  • Strong communication skills with the ability to influence internal and external stakeholders
  • High attention to detail with consistent follow-through
  • Ability to organize, document, and control both digital and physical claim records
  • Customer-focused mindset balanced with cost control and risk discipline

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.
Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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