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Claims Intake Jobs in Florida (NOW HIRING)

Claims Associate

Tampa, FL

$16.75 - $22.75/hr

You'll work closely with a Team Leader across the full claims lifecycle--from intake and investigation through resolution and settlement. Our customer is a financially stable, nationally recognized ...

Manager, Claims and Safety Support

Tampa, FL ยท On-site

$90K - $110K/yr

Experience managing GL and Auto claims from intake through resolution ยท Analytical Thinking: Ability to identify trends, interpret claims data, and implement corrective actions ยท Communication ...

Manager, Claims and Safety Support

Tampa, FL ยท On-site

$90K - $110K/yr

Experience managing GL and Auto claims from intake through resolution โ€ข Analytical Thinking: Ability to identify trends, interpret claims data, and implement corrective actions โ€ข Communication ...

CareIQ Intake Specialist I

Jacksonville, FL ยท Remote

$15.61 - $23.82/hr

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing ...

CareIQ Intake Specialist I

Jacksonville, FL ยท On-site

$15.61 - $23.82/hr

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing ...

CareIQ Intake Specialist I

Jacksonville, FL ยท On-site

$15.61 - $23.82/hr

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing ...

Showing results 21-40

Claims Intake information

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What is a claims intake specialist?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by claims intake specialists, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What are the key skills and qualifications needed to thrive as a claims intake specialist?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
Infographic showing various Claims Intake job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution.

Claims Representative

Vandelay Administrative Services LL

Boynton Beach, FL โ€ข On-site

$20 - $24/hr

Full-time

PTO

Re-posted yesterday


Job description

Position Overview

Responsible for receiving and processing all lawsuits for Active Clients and the creation of new profiles for prospects with pre-existing lawsuits. The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the claim until closed. He/she serves as the contact point between the law firm and its clients, affiliates, and attorneys once litigation on an account begin via email and/or phone while ensuring prompt and accurate responses.

Essential Job Functions

  • Data Entry – Intake of member claims/summons and processing of new enrollments
  • Billing – Invoicing for ALCP through PayPal and attorney billing review and submission for processing with proof of filings.
  • Claims Processing and follow through: Once a claim is entered, it becomes the Claims Agent responsibility to maintain and manage all claims until the claim is closed. Agents will be held accountable for the claim from start to finish. 
  • Responsible for reviewing new summonses to ensure forms are complete, legible, and accurate.
  • Upload and save all legal documents into CRM.
  • Document all communication in the respective profiles.
  • Send out requests to attorneys for acceptance / declining.
  • Complete all assigned tasks in CRM.
  • Responsible for informing all affiliates, attorneys, and members via email and/or phone (as needed) when a new summons has been received and documenting all communication in the respective profiles.
  • Prioritizes and follows up with workload, as needed, to ensure proper handling by all parties involved.
  • Escalates any necessary scenario to the Department Manager for review and resolution.
  • Performs any other responsibility connected with the servicing of the claim.P
  • Performs related work as assigned.
  •  Attend monthly department meetings to discuss day-to-day concerns and bring up any suggestions for department improvement. 

Additional Responsibilities

  • Works on any special project assigned by the Department Manager, as needed.
  •  May need to research information to solve members’ issues surrounding a claim.

Requirements

  • Experience in customer service, collections, administrative support, and legal assistance work.
  • Knowledge of legal terminology, of research methods and techniques, and of administrative and court procedures.
  •  Knowledge of office practices and administrative procedures.
  • Ability to prioritize workloads and organizational skills.
  •  Ability to perform effectively in a fast-paced environment.
  • Must be able to work in a team environment.