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Claims Intake Jobs (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

California District of Columbia Illinois Montana Rhode Island OCONUS We are seeking empathetic and driven Initial Claims Intake Coordinators to serve as the vital first point of contact for ...

Millennium Physician Group

$144K - $238K/yr

Direct all aspects of claims intake, adjudication, payment, adjustment, and provider reimbursement activities. * Ensure claims are processed accurately, timely, and in compliance with contractual ...

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Claims Intake information

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How much do claims intake jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims intake in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What are Claims Intake specialists?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by Claims Intake professionals, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What are the key skills and qualifications needed to thrive as a Claims Intake Specialist, and why are they important?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
More about Claims Intake jobs
What cities are hiring for Claims Intake jobs? Cities with the most Claims Intake job openings:
What are the most commonly searched types of Claims Intake jobs? The most popular types of Claims Intake jobs are:
What states have the most Claims Intake jobs? States with the most job openings for Claims Intake jobs include:
What job categories do people searching Claims Intake jobs look for? The top searched job categories for Claims Intake jobs are:
Claims Intake jobs near you
Infographic showing various Claims Intake job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.
Initial Claims Intake Coordinator (VA DBQ) Vets/MilSpouse Remote $22

Initial Claims Intake Coordinator (VA DBQ) Vets/MilSpouse Remote $22

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

Other

Posted 5 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This position is remote; however, due to specific position requirements, the employer cannot hire from the following locations for this opportunity: 

California
District of Columbia
Illinois
Montana
Rhode Island
OCONUS
 

We are seeking empathetic and driven Initial Claims Intake Coordinators to serve as the vital first point of contact for prospective Veterans pursuing initial VA disability claims. In this fully remote role, you will focus on qualifying leads, educating Veterans on required documentation, and guiding them on how to obtain necessary materials. By providing proactive follow-up and empathetic support, you will ensure our nation's heroes are fully prepared for a successful consultation-making a tangible, positive impact on their lives from day one.
Day in the Life
Engage Initial Claims leads through inbound and outbound calls
Qualify prospective Veterans based on established Initial Claims criteria
Educate Veterans on required documentation and where to obtain records
Provide compliant resources and guidance to support documentation collection
Conduct structured follow-up to track progress and maintain momentum
Assist with limited document gathering or organization when needed
Establish rapport through professional, empathetic communication
Accurately document all interactions, qualification status, and next steps in the CRM
Ensure Veterans meet readiness standards prior to handoff
Coordinate warm handoffs to closing Intake Coordinators
Adhere to all compliance, regulatory, and data privacy requirements
Participate in training, coaching, and process improvement initiatives


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