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Claims Intake Jobs (NOW HIRING)

Mutual of Omaha

Associate Claim Intake Technician

Omaha, NE · Remote

$17 - $23/hr

Claims/Claims Processing Mutual of Omaha is looking for a detail-oriented Associate Claim Intake Technician. This position will efficiently manage claims intake, coordinate with departments, and ...

McKenney's Inc.

Auto Claims Specialist

Atlanta, GA · On-site

This Position is responsible for the day-to-day management of claims intake and administration, oversight of the company's fleet's compliance and driver qualification files, and execution of ...

McKenney's, Inc.

Auto Claims Specialist

Atlanta, GA · On-site

This Position is responsible for the day-to-day management of claims intake and administration, oversight of the company's fleet's compliance and driver qualification files, and execution of ...

DSV

Claims Assistant, Road US

Lancaster, TX · On-site

$17.75 - $22.75/hr

Claims Intake & Administration * Assist with the intake, setup, and tracking of cargo and insurance claims involving brokers, carriers, shippers, receivers, and insurers. * Ensure required ...

DSV A/S

Claims Assistant, Road US

Lancaster, TX · On-site

$18 - $22.75/hr

Claims Assistant, Road US Time Type : Full Time Summary The Claims Assistant supports DSV ... This role coordinates claim intake, gathers and validates required documentation, and facilitates ...

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How much do claims intake jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for claims intake in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Intake Specialist, and why are they important?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.

What are the main challenges faced by Claims Intake professionals, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What are Claims Intake specialists?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

More about Claims Intake jobs
What cities are hiring for Claims Intake jobs? Cities with the most Claims Intake job openings:
What are the most commonly searched types of Claims Intake jobs? The most popular types of Claims Intake jobs are:
What states have the most Claims Intake jobs? States with the most job openings for Claims Intake jobs include:
What job categories do people searching Claims Intake jobs look for? The top searched job categories for Claims Intake jobs are:
Claims Intake jobs near you
Infographic showing various Claims Intake job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Intake and Community Building Attorney

Sears Injury Law

Puyallup, WA • On-site

$150K - $225K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

We are a growing plaintiff-side personal injury firm seeking a detail-oriented and client-focused Intake Attorney to serve the team first encountering prospective clients. This role combines legal analysis, ethical oversight, and community engagement to ensure high quality case selection and a strong pipeline of viable claims.

Responsibilities:

  • Case Evaluation & Intake
    • Train intake staff and conduct initial legal assessments of prospective personal injury matters, including motor vehicle accidents, premises liability, wrongful death, and other tort claims. For complex casualty claims, assist with development of file for review by complex attorney.
    • Communicate clearly and compassionately with potential clients regarding case strengths, weaknesses, and next steps.
    • Collaborate with intake staff to ensure timely follow-up and conversion of qualified leads.
  • Conflicts & Waivers Oversight
    • Supervise and manage the firm’s conflicts-checking process to ensure compliance with Washington Rules of Professional Conduct.
    • Identify potential conflicts of interest and advise on appropriate resolution strategies.
    • Draft, review, and oversee the use of conflict waivers
  • Team Collaboration & Training
    • Support and mentor intake specialists and marketing team in issue spotting and communication with potential clients and referral sources.
    • Assist in developing intake protocols and best practices to improve efficiency and client experience.
  • Community Engagement & Relationship Building
    • Assist in fostering and maintaining relationships with referral sources, including attorneys, medical providers, and community organizations.
    • Participate in networking events and local outreach efforts to enhance the firm’s presence in the community.
    • Contribute to strategies that strengthen the firm’s reputation and referral pipeline.

Qualifications:

  • Juris Doctor (JD) from an accredited law school or apprenticeship equivalent.
  • Active license to practice law in Washington State, in good standing.
  • 4+ years of experience in personal injury or civil litigation preferred (intake or case evaluation experience strongly valued).
  • Strong understanding of Washington personal injury law and ethical rules, particularly conflicts of interest and claims assessment.
  • Excellent analytical, communication, and interpersonal skills.
  • Ability to make sound judgment calls in a fast-paced environment.
  • Demonstrated interest in client service and community engagement.

Preferred Skills:

  • Experience supervising or training support staff.
  • Experience in claims management or claims intake.
  • Bilingual abilities are a plus.
  • An Oregon law license (in addition to WA) is a plus.

Benefits:

  • $150,000 – $225,000, depending on experience.
  • Benefits package includes health insurance, and paid time off. Holidays follow the Pierce County Superior Court holiday calendar.
  • Opportunities for professional development and advancement within the firm.
  • A supportive and inclusive work environment that values diversity and teamwork.
  • A work environment that truly values work-life balance and protecting time for doing what you love with the people you love.
  • Because this is not a trial or litigation position, the ability to anticipate a regular and predictable schedule.

Join our team and make a meaningful impact by advocating for justice and representing the rights of individuals in plaintiff litigation matters. If you are passionate about making a difference and are dedicated to achieving positive outcomes for clients, we encourage you to apply.

Company Description

Sears Injury Law, PLLC is focused on client-centered personal injury representation. We take a common-sense and community-focused approach to our practice, focusing on working together, stronger. We take pride in the fact that many of our new clients come from referrals from our past clients. It is our goal to help our clients heal and move forward in a way that suits them by obtaining the best result possible.