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Claims Intake Coordinator Jobs (NOW HIRING)

Xylem I LLC

Claims Intake Specialist

Norfolk, VA

$25/hr

The Claims Intake Specialist is responsible for receiving, documenting, and coordinating the initial intake of claims to ensure accurate, timely, and organized processing. This role supports the ...

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Pharmko

Intake Coordinator

Lawrence, NY

$22 - $25/hr

The Intake Coordinator will oversee the referral process and assist in maintaining relationship ... Must be able to adjudicate claims and understand the details of such * Must be proficient in data ...

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How much do claims intake coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for claims intake coordinator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is a claims intake coordinator?

A Claims Intake Coordinator is responsible for receiving, reviewing, and processing initial insurance claims submitted by clients, providers, or policyholders. They ensure that all necessary information and documentation are accurate and complete before the claims are forwarded for further review or adjudication. This role often involves data entry, verifying claim eligibility, handling customer inquiries, and maintaining records in compliance with company and regulatory standards.

What are the key skills and qualifications needed to thrive as a claims intake coordinator?

To thrive as a Claims Intake Coordinator, you need strong organizational skills, attention to detail, and experience in data entry or insurance processes, often supported by a high school diploma or relevant certification. Familiarity with claims management software, electronic health records (EHR), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving, and multitasking abilities make candidates stand out in this role. These skills are crucial for accurately processing claims, ensuring timely service, and maintaining compliance with industry standards.

How does a claims intake coordinator typically collaborate with other departments during the claims process?

As a Claims Intake Coordinator, you will work closely with various departments such as claims adjusters, customer service, and underwriting teams. Your primary responsibility is to accurately collect and input claim information, which requires clear communication and timely updates to ensure all parties have the information they need. Effective collaboration helps streamline the claims process, reduces delays, and improves the overall customer experience. Building strong working relationships and maintaining open lines of communication are key to success in this role.

What is the difference between Claims Intake Coordinator vs Claims Processor?

AspectClaims Intake CoordinatorClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma or equivalent; insurance knowledge beneficial
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance companies, healthcare providers
Employer & IndustryInsurance firms, healthcare organizationsInsurance companies, third-party administrators
Primary FocusGathering initial claim information, verifying detailsReviewing, processing, and adjudicating claims

The Claims Intake Coordinator primarily gathers and verifies claim information at the start of the claims process, while the Claims Processor handles the detailed review and processing of claims. Both roles are essential in insurance and healthcare settings, often working closely but focusing on different stages of the claims workflow.

What cities are hiring for Claims Intake Coordinator jobs?

Cities with the most Claims Intake Coordinator job openings:

What states have the most Claims Intake Coordinator jobs?

States with the most job openings for Claims Intake Coordinator jobs include:

Claims Intake Coordinator jobs near you
Infographic showing various Claims Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Restoration Claims Intake Coordinator

Suffern, NY • On-site

B & G RESTORATION
Construction • 51 - 200 employees
Learn more about B & G RESTORATIONexternal

Full-time

Re-posted 24 days ago

Job description

Position Summary:

The Claims Intake Coordinator is responsible for managing all new restoration job intakes, ensuring documentation is complete, organized, and insurance-ready. This role is critical in obtaining Authorization to Proceed forms and making sure each job file is fully documented, properly labeled, and stored in a consistent, accessible format. Strong digital file management skills are essential for this position.

Key Responsibilities:

  • Secure signed Authorization to Proceed and intake forms from property owners.

  • Complete and manage the Restoration Job Checklist, including photos, scope notes, and required documents.

  • Organize and maintain digital job files with consistent naming, folder structures, and checklists.

  • Ensure job files meet insurance documentation standards and are ready for estimating and billing.

  • Communicate with clients and insurance contacts to collect missing or follow-up documents.

  • Prepare clean, organized files for internal teams such as estimators and project managers.

  • Track all job files through intake, documentation, and review stages.

Qualifications:

  • Experience in restoration, construction, insurance claims, or administrative support preferred.

  • Strong skills in digital file organization, documentation, and compliance tracking.

  • Comfortable using Google Drive, Dropbox, or similar cloud-based tools.

  • Familiarity with restoration workflows and insurance paperwork is a plus.

  • Bilingual (e.g., English/Spanish) a plus.

Soft Skills:

  • Highly organized with excellent attention to detail

  • Strong communication and follow-up abilities

  • Able to manage multiple tasks and deadlines simultaneously

  • Dependable, proactive, and self-motivated