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Claims Intake Coordinator Jobs (NOW HIRING)

Jayes Tech LLC

Patient Intake Coordinator

Ypsilanti, MI · On-site

$500K - $800K/yr

Position Overview The Intake Coordinator - Specialty, Home Infusion, and Ambulatory Infusion Center ... clean claims submission for specialty, home infusion, and ambulatory infusion services. * Use ...

Pharmko

Intake and Billing Coordinator

Lawrence, NY · On-site

$22 - $25/hr

The Intake/Billing Coordinator creates, edits and maintains documentation in all stages of the ... claims adjudication process · Welcoming and pleasant demeaner to speak to referral sources and ...

Pharmko

Intake and Billing Coordinator

Lawrence, NY

$22 - $25/hr

The Intake/Billing Coordinator creates, edits and maintains documentation in all stages of the ... claims adjudication process · Welcoming and pleasant demeaner to speak to referral sources and ...

Prime Communications

Risk Coordinator

Sugar Land, TX · On-site

$40K - $55K/yr

Risk Coordinator Location: Sugar Land, TX (In Office) Salary Range (Base): $40,000 - $55,000 ... Key Responsibilities - Support claims intake, documentation, and file organization for workers ...

BMR Partners Inc

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

... claims for assigned cases. * Obtain prior authorizations; initiate requests, track progress, and ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

Specialty Care Rx

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

... claims for assigned cases. * Obtain prior authorizations; initiate requests, track progress, and ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

BMR Partners Inc.

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

... claims for assigned cases. * Obtain prior authorizations; initiate requests, track progress, and ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

BMR Partners

Pharmacy Intake Coordinator

Orange, CA

$24 - $30/hr

... claims for assigned cases. * Obtain prior authorizations; initiate requests, track progress, and ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

Local Securities Litigation Law Firm

Be Seen First

Legal Intake & Financial Data Coordinator

Houston, TX · On-site

$65K - $90K/yr

... Intake & Financial Data Coordinator to join the firm's established and growing securities ... claims * Perform special projects as needed What We're Looking For * Comfortable handling both ...

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Claims Intake Coordinator information

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How much do claims intake coordinator jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for claims intake coordinator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Claims Intake Coordinator vs Claims Processor?

AspectClaims Intake CoordinatorClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma or equivalent; insurance knowledge beneficial
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance companies, healthcare providers
Employer & IndustryInsurance firms, healthcare organizationsInsurance companies, third-party administrators
Primary FocusGathering initial claim information, verifying detailsReviewing, processing, and adjudicating claims

The Claims Intake Coordinator primarily gathers and verifies claim information at the start of the claims process, while the Claims Processor handles the detailed review and processing of claims. Both roles are essential in insurance and healthcare settings, often working closely but focusing on different stages of the claims workflow.

What are the key skills and qualifications needed to thrive as a Claims Intake Coordinator, and why are they important?

To thrive as a Claims Intake Coordinator, you need strong organizational skills, attention to detail, and experience in data entry or insurance processes, often supported by a high school diploma or relevant certification. Familiarity with claims management software, electronic health records (EHR), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving, and multitasking abilities make candidates stand out in this role. These skills are crucial for accurately processing claims, ensuring timely service, and maintaining compliance with industry standards.

How does a Claims Intake Coordinator typically collaborate with other departments during the claims process?

As a Claims Intake Coordinator, you will work closely with various departments such as claims adjusters, customer service, and underwriting teams. Your primary responsibility is to accurately collect and input claim information, which requires clear communication and timely updates to ensure all parties have the information they need. Effective collaboration helps streamline the claims process, reduces delays, and improves the overall customer experience. Building strong working relationships and maintaining open lines of communication are key to success in this role.

What is a Claims Intake Coordinator?

A Claims Intake Coordinator is responsible for receiving, reviewing, and processing initial insurance claims submitted by clients, providers, or policyholders. They ensure that all necessary information and documentation are accurate and complete before the claims are forwarded for further review or adjudication. This role often involves data entry, verifying claim eligibility, handling customer inquiries, and maintaining records in compliance with company and regulatory standards.
What cities are hiring for Claims Intake Coordinator jobs? Cities with the most Claims Intake Coordinator job openings:
What states have the most Claims Intake Coordinator jobs? States with the most job openings for Claims Intake Coordinator jobs include:
Claims Intake Coordinator jobs near you
Infographic showing various Claims Intake Coordinator job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Patient Intake Coordinator

Jayes Tech LLC

Ypsilanti, MI • On-site

$500K - $800K/yr

Full-time

Posted 3 days ago

New

Job description

Position Overview

The Intake Coordinator – Specialty, Home Infusion, and Ambulatory Infusion Center is responsible for managing end-to-end referral intake across ambulatory infusion, home infusion, and specialty pharmacy patients. This position ensures timely insurance verification, benefit investigation, prior authorization support, and accurate data entry into payer portals and pharmacy systems such as Caretend, supporting a Monday–Friday 8:30 a.m.–5:00 p.m. schedule with flexibility for workload-driven after-hours support.
Key Responsibilities

  • Receive, review, and triage new referrals for specialty medications, home infusion therapies, and ambulatory infusion center services, creating complete and accurate intake records.
  • Verify patient demographics and Michigan payer coverage; update insurance information using systems such as Availity and other payer portals for all sites of care.
  • Conduct benefit investigations and support prior authorization processes for infusion medications, specialty drugs, and HCPCS-coded supplies used in the home and in the ambulatory infusion center.
  • Collaborate with billing and reimbursement teams to ensure accurate HCPCS data, proper payer selection, and clean claims submission for specialty, home infusion, and ambulatory infusion services.
  • Use pharmacy systems such as Caretend to enter orders, verify dose, volume, and day supply, and perform basic pharmacy calculations related to infusion therapies under pharmacist guidance.
  • Coordinate with pharmacists, nurses, and scheduling staff to ensure timely medication preparation, delivery, and nursing visits for home patients, and appropriate chair time and nursing coverage in the ambulatory infusion center.
  • Communicate financial responsibility, including copays, coinsurance, and deductibles, to patients and caregivers and escalate complex issues to billing or compliance as needed.
  • Manage high-volume phone, fax, and electronic referral queues, routing communication to appropriate departments while maintaining a professional, service-focused demeanor.
  • Support after-hours/on-call operations when workload dictates by assisting with urgent referrals, benefit checks, or documentation updates in accordance with on-call protocols.
  • Maintain organized electronic documentation, including scanned orders, authorizations, and intake forms, in accordance with internal policies and external regulatory requirements.
  • Participate in performance improvement initiatives related to intake accuracy, shipping and supply data integrity, and patient communication, including HCPCS mapping in delivery and documentation systems.
Required Qualifications

  • High school diploma or equivalent; post-secondary coursework in healthcare, pharmacy technology, or medical billing preferred.
  • 2–3 years of experience in specialty pharmacy, home infusion, ambulatory infusion center intake, or medical intake/insurance verification, with specific experience working with Michigan payers.
  • Proficiency with payer systems such as Availity and similar web portals for eligibility, benefits, and authorization workflows.
  • Experience using pharmacy management/EHR systems such as Caretend for intake, order entry, and documentation.
  • Working knowledge of HCPCS billing codes and basic understanding of infusion-related billing requirements for drugs and supplies across ambulatory and home settings.
  • Ability to perform basic pharmacy calculations (dose, volume, rate, and day supply) with strong attention to detail.
  • Demonstrated multitasking skills in a busy, deadline-driven environment, Monday–Friday 8:30 a.m.–5:00 p.m., with flexibility for workload-driven after-hours support.
  • Proficiency in Microsoft Excel and Word and comfort working with shared spreadsheets, logs, and intake dashboards.
  • Excellent written and verbal communication skills, including professional email, telephone etiquette, and clear, concise documentation.
Skills and Competencies

  • Detail-oriented with a strong focus on accuracy in data entry, eligibility verification, pharmacy calculations, and HCPCS coding to support clean claims and timely reimbursement.
  • Strong customer service and interpersonal skills when discussing coverage, financial responsibility, and scheduling with patients and caregivers in both home and ambulatory settings.
  • High level of organization and ability to prioritize referrals, follow up on missing information, and track authorization status across multiple service lines.
  • Collaborative mindset with the ability to work effectively with pharmacists, technicians, nurses, billing staff, and leadership in a specialty, home infusion, and ambulatory infusion center environment.
  • Commitment to compliance with HIPAA, payer rules, and internal quality assurance and performance improvement initiatives.