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Claims Intake Coordinator Jobs in Delaware (NOW HIRING)

ChristianaCare

Legal Analayst

Wilmington, DE · On-site

$79K - $127K/yr

Supporting corporate claims from intake and documentation through tracking, requests, and status ... Coordinating meetings, depositions, mediations, and other litigation-related activities.

Collectorsuniverse

Client Logistics Manager

New Castle, DE · On-site

$125K - $147K/yr

Own the day-to-day coordination of client intake and outbound logistics with focus on VIP and high ... Coordinate with partner departments (Ops, Customer Service, CRC, Claims, Security, Facilities, and ...

All JobsClaims Intake JobsClaims Intake Coordinator JobsClaims Intake Coordinator Jobs in Delaware

Claims Intake Coordinator information

What is a claims intake coordinator?

A Claims Intake Coordinator is responsible for receiving, reviewing, and processing initial insurance claims submitted by clients, providers, or policyholders. They ensure that all necessary information and documentation are accurate and complete before the claims are forwarded for further review or adjudication. This role often involves data entry, verifying claim eligibility, handling customer inquiries, and maintaining records in compliance with company and regulatory standards.

What are the key skills and qualifications needed to thrive as a claims intake coordinator?

To thrive as a Claims Intake Coordinator, you need strong organizational skills, attention to detail, and experience in data entry or insurance processes, often supported by a high school diploma or relevant certification. Familiarity with claims management software, electronic health records (EHR), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving, and multitasking abilities make candidates stand out in this role. These skills are crucial for accurately processing claims, ensuring timely service, and maintaining compliance with industry standards.

How does a claims intake coordinator typically collaborate with other departments during the claims process?

As a Claims Intake Coordinator, you will work closely with various departments such as claims adjusters, customer service, and underwriting teams. Your primary responsibility is to accurately collect and input claim information, which requires clear communication and timely updates to ensure all parties have the information they need. Effective collaboration helps streamline the claims process, reduces delays, and improves the overall customer experience. Building strong working relationships and maintaining open lines of communication are key to success in this role.

What is the difference between Claims Intake Coordinator vs Claims Processor?

AspectClaims Intake CoordinatorClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma or equivalent; insurance knowledge beneficial
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance companies, healthcare providers
Employer & IndustryInsurance firms, healthcare organizationsInsurance companies, third-party administrators
Primary FocusGathering initial claim information, verifying detailsReviewing, processing, and adjudicating claims

The Claims Intake Coordinator primarily gathers and verifies claim information at the start of the claims process, while the Claims Processor handles the detailed review and processing of claims. Both roles are essential in insurance and healthcare settings, often working closely but focusing on different stages of the claims workflow.

What cities in Delaware are hiring for Claims Intake Coordinator jobs?

Cities in Delaware with the most Claims Intake Coordinator job openings:

Claims Intake Coordinator jobs near you

Property and Casualty Claims Manager - Insurance - Base Salary to 110k/year - Dover, DE

AllSearch Professional Staffing

Dover, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Property and Casualty Claims Manager - Insurance - Base Salary to 110k/year - Dover, DE

  • Our client, an established independent insurance agency, is seeking a Property and Casualty Claims Manager in Dover, DE. This position will manage commercial P&C claims from initial reporting through resolution, serving as the primary client contact and coordinating with insurance carriers, adjusters, claims departments, and underwriting teams. The Property and Casualty Claims Manager will provide claims advocacy, monitor claim activity, address escalations, and maintain accurate claims documentation.

Responsibilities:

  • Serve as the primary client contact throughout the property and casualty claims process
  • Manage commercial P&C claims from intake and reporting through investigation, monitoring, escalation, and resolution
  • Evaluate claims based on complexity, urgency, coverage considerations, and required level of support
  • Identify potential claim issues and coordinate with carriers and adjusters to address delays, coverage questions, or unfavorable developments
  • Advocate for clients while communicating with carrier claims representatives, adjusters, claims management, and underwriting teams
  • Track claim status, follow-up activity, documentation, and resolution details
  • Maintain accurate claim files, records, loss information, and related documentation
  • Compile claims data and assist with loss analysis, claims reporting, and process improvements
  • Coordinate with internal account management and service teams regarding claim activity and client updates

Qualifications:

  • 5+ years experience managing Property and Casualty (P&C) claims within an independent insurance agency or brokerage
  • Experience handling commercial lines insurance claims from initial reporting through resolution
  • Experience communicating with clients, insurance carriers, adjusters, claims departments, and underwriting teams
  • Experience with claims intake, claims documentation, claims tracking, coverage review, loss analysis, and claims resolution
  • Ability to commute to Dover, DE

Compensation:

  • Base salary in the 90k - 110k/year range
  • 100% employer-paid medical, life insurance, and long-term disability
  • Dental, vision, and short-term disability available with a minimal employee contribution
  • 401k with company match

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