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Claims Coordinator Jobs (NOW HIRING)

ServiceMaster

Claims Coordinator

Tifton, GA · On-site

$30K - $40K/yr

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field ...

ServiceMaster

Claims Coordinator

Riverside, CA · On-site

$20 - $30/hr

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field ...

Fortegra

Claims Coordinator

Jacksonville, FL · On-site

The Claims Coordinator will support the claims team by assisting adjusters with claim processing, vendor setups, and payment-related tasks. This role is responsible for generating and distributing ...

ServiceMaster

Claims Coordinator

Minneapolis, MN · On-site

Coordinator Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, logistics of ...

New

Dutch Bros Coffee

Claims Coordinator

Tempe, AZ · On-site

$60 - $78/hr

Position OverviewThe Claims Coordinator supports the administration of claim reporting, processing, investigation, record-keeping, and mitigation. Under the direction and supervision of the Risk ...

ServiceMaster Restore

Claims Coordinator

Brighton, MI · On-site

$17 - $20/hr

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field ...

ServiceMaster

Claims Coordinator

Minneapolis, MN · On-site

Coordinator Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, logistics of ...

New

ServiceMaster

Claims Coordinator

Riverside, CA · On-site

$18/hr

Position Overview call 951-880-4680 for quicker response , ty As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service ...

Perdue Farms

Claims Coordinator

Salisbury, MD · On-site

$20 - $30/hr

That's Perdue. #LI-GM1 Summary Drive accurate financial operations and exceptional customer account management as a Claims Coordinator. In this role, you will partner closely with customers, brokers ...

ServiceMaster

Claims Coordinator

Saint Louis Park, MN · On-site

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, logistics of dispatching field ...

Perdue Farms

Claims Coordinator

Salisbury, MD · On-site

$20 - $30/hr

That's Perdue. #LI-GM1 Summary Drive accurate financial operations and exceptional customer account management as a Claims Coordinator. In this role, you will partner closely with customers, brokers ...

Dutchbros

Claims Coordinator

Tempe, AZ · On-site

Under the direction and supervision of the Risk & Claims Manager, the position will perform administrative duties in support of the claims function for enterprise-wide programs such as Workers ...

RiteRug

Claims Coordinator (1796)

Whitehall, OH · On-site

$40K/yr

We are looking for a detail oriented Claims Coordinator to join our growing team! $40,000 a year POSITION SUMMARY: To ensure all supplier and manufacturer claims are filed and proper credits are ...

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Claims Coordinator information

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$12

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How much do claims coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for claims coordinator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What does a claims coordinator do?

A Claims Coordinator is responsible for managing and processing insurance claims from start to finish. They review, verify, and file claims, communicate with clients and insurance providers, and ensure all documentation is accurate and complete. Their role often involves investigating claims, resolving discrepancies, and following up to ensure timely settlements. Claims Coordinators play a key role in making sure the claims process runs smoothly and efficiently for all parties involved.

What are the key skills and qualifications needed to thrive as a claims coordinator, and why are they important?

To thrive as a Claims Coordinator, you need a solid understanding of insurance processes, attention to detail, and strong organizational skills, often supported by a degree in business or a related field. Familiarity with claims management software, Microsoft Office Suite, and knowledge of relevant regulations or industry certifications are advantageous. Excellent communication, problem-solving abilities, and customer service orientation help you effectively manage claims and liaise with stakeholders. These skills ensure accurate claims processing, efficient workflow, and high client satisfaction in a deadline-driven environment.

What are some common challenges a claims coordinator may face, and how can they be managed effectively?

Claims Coordinators often encounter challenges such as managing a high volume of claims, ensuring accuracy in documentation, and coordinating communication between multiple parties like clients, insurers, and healthcare providers. Staying organized with strong attention to detail helps prevent errors, while clear communication skills can resolve misunderstandings quickly. Utilizing claims management software and collaborating closely with team members can streamline processes and improve efficiency, making it easier to handle the workload and deliver timely resolutions.

What is the difference between Claims Coordinator vs Claims Processor?

AspectClaims CoordinatorClaims Processor
Required CredentialsHigh school diploma or equivalent; certifications like CPC or similar beneficialHigh school diploma or equivalent; certifications like CPC often preferred
Work EnvironmentOffice setting, collaborating with insurance agents and clientsOffice environment, handling claims data and processing paperwork
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & ComparisonYesYes

Claims Coordinators oversee the claims process, coordinate between parties, and ensure timely resolution. Claims Processors focus on reviewing, inputting, and processing claims data. While both roles require similar credentials and work in related environments, Claims Coordinators have a broader role involving coordination and communication, whereas Claims Processors primarily handle data entry and processing tasks.

More about Claims Coordinator jobs

What cities are hiring for Claims Coordinator jobs?

Cities with the most Claims Coordinator job openings:

What are the most commonly searched types of Claims jobs?

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Who are the top companies hiring for Claims Coordinator jobs?

The top employers for Claims Coordinator jobs are:

What states have the most Claims Coordinator jobs?

States with the most job openings for Claims Coordinator jobs include:

What job categories do people searching Claims Coordinator jobs look for?

The top searched job categories for Claims Coordinator jobs are:

Claims Coordinator jobs near you
Infographic showing various Claims Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Claims Coordinator

ServiceMaster

Tifton, GA • On-site

$30K - $40K/yr

Full-time

Re-posted 3 days ago

Job description

Position Overview
As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be responsible to follow up daily with the OPS team to ensure and that all required documentation, estimates and procedures are followed according to required program guidelines.
A successful Coordinator will possess tenacity and thrives in a fast-paced environment. The coordinator who is detail oriented and able to focus with many projects in varying degrees of completion will be most successful in this position.
Job Responsibilities
  • Understanding of the claims flow process - Water Mitigation, Reconstruction, Contents, and other Environmental work
  • Manages data entry for each claim from First Notice of Loss through to completion of job in the CRM system
  • Daily review of compliance tasks and all job tasks are completed on time
  • Monitor and update jobs in required operating system making sure the job flows efficiently through the claims process requirements and cycle times
  • Ensure that uploading photos, and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call
  • Creates and or assists with job estimate, reviews final estimate to ensure estimate is complete per company standards
  • Manages Customer Service issues and complaints, documenting actions and resolution
  • Understanding of all company cycle times and SLAs required for each job and phase
  • Client Care Calls - ensure constant, often daily, communication with the customer, may communicate with adjuster
  • Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required
  • May be responsible for creating job estimate and or assisting the Estimator/Project Manager with final estimate

Job Requirements
  • High school diploma/GED required
  • Bachelor's Degree or applicable experience preferred, work experience will be considered
  • IICRC Certifications preferred but not required: WTR, ASD, OCT, STC
  • Exceptional Customer Service skills
  • 1-3 years of Xactimate experience required- proficient use Xactimate 28
  • Experience with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) required
  • Personal time management and organizational skills
  • Strong verbal and written communication skills
  • Dependable and adaptable to operate within a fast-paced work environment
  • Ability to manage highly confidential information
  • Strong problem-solving skills
  • Proficient at using Microsoft Office, Outlook, CRM software
  • Experience do you have with customer interaction and conflict resolution
  • Experience with CRM software (Workday, etc)
  • Experience with Financial Software (Quickbooks, etc) a plus

Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
  • Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
  • Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
  • Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $30,000.00 - $40,000.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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