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Claims Assistant Jobs in Florida (NOW HIRING)

Advocate

Claims Assistant

Orlando, FL · Remote

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative ...

Icwgroup

Claims Assistant

Orlando, FL · Hybrid

$17.50 - $22.25/hr

Processes claims for indemnity payments and state mandated forms. * Processes non-medical payments. * Organizes and works with Examiner using computer to enter, access, search, and retrieve data.

Advocate

Claims Assistant

Orlando, FL · On-site +1

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative ...

CCMSI

Claim Assistant

Maitland, FL · On-site

$18 - $19/hr

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... We don't just process claims-we support people. As the largest privately-owned Third Party ...

CCMSI

Claim Assistant

Maitland, FL

$18 - $19/hr

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... We don't just process claims-we support people. As the largest privately-owned Third Party ...

CCMSI

Claim Assistant

Maitland, FL · On-site

$18 - $19/hr

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... We don't just process claims-we support people. As the largest privately-owned Third Party ...

CCMSI

Claim Assistant

Maitland, FL

$18 - $19/hr

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... We don't just process claims--we support people. As the largest privately-owned Third Party ...

HANKS FURNITURE INC

Office Assistant

Pensacola, FL

$16 - $18/hr

Handle customer warranty claims * Assist the sales staff and customers * Other duties as assigned by the store manager REQUIREMENTS : * Excellent communication skills * Attention to detail * Customer ...

Cna

General Liability Claims Consultant

Lake Mary, FL · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages highly complex investigations of claims, including coverage issues, liability ...

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for claims assistant in Florida is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.07 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Florida?

The most popular types of Claims jobs in Florida are:

What are popular job titles related to Claims Assistant jobs in Florida?

For Claims Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Florida look for?

The top searched job categories for Claims Assistant jobs in Florida are:

What cities in Florida are hiring for Claims Assistant jobs?

Cities in Florida with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,719 per year, or $15.7 per hour.

Claims Assistant

Orlando, FL • On-site

ICW Group
Insurance Services • 1 - 5K employees
Learn more about ICW Groupexternal

$17.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!
PURPOSE OF THE JOB
The purpose of this job is to provide administrative support and overall assistance to Claims Examiners. This position exists to ensure the timely payment of benefits and administration of claims in compliance with state law.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers basic to intermediate administrative support to Claims Examiners.
  • Contacts insured or other involved persons to obtain necessary information to process claim.
  • Documents conversations or information on appropriate enterprise resource planning (ERP) system.
  • Organizes and works with Examiner using computer to enter, access, search and retrieve data.
  • Stays current with diary tasks and procedural changes.

Imparts exceptional customer service to internal and external customers, including insureds.
  • Provides information to insureds, injured workers or provides referrals to outside vendors as requested by the Examiner.
  • Processes claims for indemnity payments and state mandated forms.
  • Processes non-medical payments.
  • Organizes and works with Examiner using computer to enter, access, search, and retrieve data.

Assists Claims Examiner with complete post-claims resolution and related administrative projects.
  • Schedules appropriate medical appointments, calculates mileage and sends appointment letter reminders.
  • Interacts with nurse on case management regarding return to work status.
  • Supports Claims Examiners in the preparation, processing and monitoring of payments.

SUPERVISORY RESPONSIBILITIES
This role does not have supervisory responsibilities.
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED) required. Minimum 1 year of related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
KNOWLEDGE AND SKILLS
Basic understanding of office procedures. Solid customer service, phone and time management skills. Intermediate Microsoft Office Suite: Outlook, Word, Excel, PowerPoint as well as the ability to learn enterprise resources planning (ERP) software. Excellent data entry, strong attention to detail and ability to prioritize assignments. Ability to read, write and comprehend simple instructions, short correspondence and memos. Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
PHYSICAL REQUIREMENTS
Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
We are currently not offering employment sponsorship for this opportunity
#LI-ET1 #LI-Hybrid
The current range for this position is
$19.58 - $30.88
This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
  • Challenging work and the ability to make a difference
  • You will have a voice and feel a sense of belonging
  • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
  • Bonus potential for all positions
  • Paid Time Off
  • Paid holidays throughout the calendar year
  • Want to continue learning? We'll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
Job Category
Claims

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