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Claims Manager Jobs in Florida (NOW HIRING)

Berkley

Claims Manager

Jacksonville, FL · On-site

Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise to a team of bodily injury and liability claims professionals. This role is ...

Berkley

Claims Manager

Jacksonville, FL · On-site

Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise to a team of bodily injury and liability claims professionals. This role is ...

Berkley

Claims Manager

Jacksonville, FL

The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise to a team of bodily injury and liability claims professionals. This role is responsible for ...

Fortegra

Claims Manager, TPA Oversight

Jacksonville, FL · On-site

$120 - $160/hr

Provide oversight of Specialty Claims Third Party Administrators (TPAs) managing casualty, property, inland marine, excess/umbrella, and professional liability claims. Responsibilities include the ...

Amwins

Self-Funded Claims Manager

Tampa, FL · On-site

Claims Manager - Amwins Self-Funded Are you ready to make a meaningful impact in a collaborative, people-focused environment? Amwins Self-Funded is looking for a Claims Manager to lead and support a ...

Amwins

Self-Funded Claims Manager

Tampa, FL · Hybrid

Claims Manager -- Amwins Self-Funded Are you ready to make a meaningful impact in a collaborative, people-focused environment? Amwins Self-Funded is looking for a Claims Manager to lead and support a ...

Masa

Claims Team Lead

Fort Lauderdale, FL · On-site

$31.28/hr

Claims Manager FLSA Classification: Hourly/Non-Exempt MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company - we're a close-knit team dedicated to ...

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All JobsClaims JobsClaims Manager JobsClaims Manager Jobs in Florida

Claims Manager information

See Florida salary details

$26.2K

$65.7K

$103.9K

How much do claims manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for claims manager in Florida is $65,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,500.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
More about Claims Manager jobs
What are the most commonly searched types of Claims jobs in Florida? The most popular types of Claims jobs in Florida are:
What are popular job titles related to Claims Manager jobs in Florida? For Claims Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Florida look for? The top searched job categories for Claims Manager jobs in Florida are:
What cities in Florida are hiring for Claims Manager jobs? Cities in Florida with the most Claims Manager job openings:
Claims Manager jobs near you
Infographic showing various Claims Manager job openings in Florida as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $65,658 per year, or $31.6 per hour.

Claims Manager

Berkley

Jacksonville, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Company Details
Carolina Casualty is a member company of W. R. Berkley Corporation, an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.
Join Carolina Casualty, where innovation meets purpose.
Carolina Casualty is a proud member of W. R. Berkley Corporation, one of the largest commercial lines insurers in the country. What sets us apart is not just our size, but how we work and who we are.
We specialize in liability, physical damage, cargo, and other insurance solutions for the commercial auto market, including trucking and public transportation industries that keep America moving. Our team tackles real, complex challenges for the people and businesses that make that possible every day.
At CCIC, we live by three simple truths:
Always do right. Integrity is not just a slogan. It guides every decision we make.
Everything counts; everyone matters. Every role, every voice, and every contribution help shape who we are as an organization.
Embrace innovation and act responsibly. We are willing to challenge the status quo while remaining thoughtful and committed to our people, customers, and partners.
If you are looking for a place where your work makes an impact, your ideas are valued, and doing the right thing is expected, we would love to meet you.
The company is an equal opportunity employer.
Responsibilities
The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise to a team of bodily injury and liability claims professionals. This role is responsible for overseeing claim handling activities, supporting complex coverage and liability determinations, and ensuring the delivery of high-quality claim outcomes and exceptional customer service.
Key responsibilities include coaching and developing team members, creating and implementing training and professional development programs, providing technical consultation on coverage and claim-related issues, and assisting with problem resolution. The manager also collaborates with customers, business partners, and internal stakeholders to enhance customer experience, while leading and participating in strategic initiatives designed to improve operational effectiveness, drive continuous improvement, and support the evolving needs of the Claims organization.
Key Functionswill include but not be limited to:
  • Serve as a member of the Claims Leadership Team, contributing to the strategic direction, goals, and continuous improvement of the department.
  • Lead, mentor, and support a team of Commercial Bodily Injury Claims professionals handling non-litigated cases up to $250k, ensuring balanced workload distribution and operational effectiveness.
  • Participate in recruiting, interviewing, hiring, and onboarding claim professionals based on business needs.
  • Provide technical guidance and consultation on claims, helping adjusters resolve issues and achieve optimal claim outcomes.
  • Partner with cross-functional teams, including Underwriting, Actuarial, and other Claims functions, to identify trends, support best practices, and enhance business performance.
  • Promote excellence in claim handling by developing and reinforcing best practices, technical expertise, and regulatory compliance.
  • Oversee the department's claim inventory to ensure timely investigations, accurate coverage analysis, and sound liability determinations.
  • Monitor claim reserves to ensure appropriate exposure recognition and financial stewardship.
  • Ensure claims are evaluated, negotiated, and resolved effectively within established authority levels and organizational guidelines.
  • Drive the identification and pursuit of recovery opportunities.
  • Conduct regular claim quality reviews and audits, providing meaningful coaching, feedback, and development opportunities.
  • Strengthen team capabilities in negotiation, settlement evaluation, and dispute resolution.
  • Identify opportunities to improve operational efficiency by streamlining processes and leveraging automation where appropriate.
  • Support employee growth through career development planning, mentoring, and ongoing coaching conversations.
  • Conduct performance evaluations and provide constructive, timely, and actionable feedback to foster individual and team success.
  • Serve as a resource for customers and business partners, providing expert guidance and support in escalated or complex situations to ensure a positive customer experience.

Qualifications
Required Qualifications
  • Bachelor's degree. Insurance designations a plus.
  • Minimum of 5 years of Commercial Auto Bodily Injury claims experience, including meaningful exposure to trucking-related claims.
  • Minimum of 3 years of Bodily Injury leadership or management experience overseeing claims professionals or teams.
  • Strong understanding of commercial transportation and trucking operations; knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service requirements, and commercial transportation industry resources such as CABis preferred.
  • Demonstrated ability to analyze complex situations, exercise sound judgment, and make independent decisions that achieve positive business outcomes.
  • Proven problem-solving, negotiation, and conflict-resolution skills in a fast-paced claims environment.
  • Excellent verbal and written communication skills, with the ability to effectively interact with customers, claimants, attorneys, business partners, and internal stakeholders.

Preferred Competencies
  • Proven problem-solving, negotiation, and conflict-resolution skills in a fast-paced claims environment.
  • Excellent verbal and written communication skills, with the ability to effectively interact with customers, claimants, attorneys, business partners, and internal stakeholders.
  • Ability to thrive in a dynamic environment while managing multiple priorities.
  • Strong sense of urgency and commitment to delivering timely, high-quality results.
  • Adaptable and open to change, with a willingness to embrace new processes, technologies, and innovative ways of working.
  • Results-oriented mindset with a focus on accountability, ownership, and continuous improvement.
  • Collaborative leadership style with the ability to develop talent, motivate teams, and drive organizational success.
  • Customer-focused approach, combined with strong business acumen and a solutions-oriented perspective.

Education Requirement
  • Bachelors Degree

Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full-time regular employees which for this role include:
• Base Salary Range: $120,000 - $145,000
• Eligible to participate in annual discretionary bonus.
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Additional Requirements
Location: Jacksonville, FL or Cleveland, OH preferred; however, qualified remote candidates will also be considered.
Travel: Up to 15% of travel may be required.
Relocation Assistance: Available for candidates relocating to Jacksonville, FL or Cleveland, OH.
Sponsorship Details
Sponsorship not Offered for this Role

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