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Claims Manager Jobs in Boca Raton, FL (NOW HIRING)

... claims, workers' compensation, Veterans Affairs, and out of state Medicaid, we take on the work ... About the Role The Manager is accountable for the day-to-day performance of a team within a defined ...

Manager, Denials

Delray Beach, FL · On-site

$70K - $95K/yr

... claims, workers' compensation, Veterans Affairs, and out of state Medicaid, we take on the work ... About the Role The Manager is accountable for the day-to-day performance of a team within a defined ...

... claims, workers' compensation, Veterans Affairs, and out of state Medicaid, we take on the work ... About the Role The Manager is accountable for the day-to-day performance of a team within a defined ...

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Claims Manager information

See Boca Raton, FL salary details

$33.1K

$83.1K

$131.5K

How much do claims manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for claims manager in Boca Raton, FL is $83,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $99,300.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
What are the most commonly searched types of Claims jobs in Boca Raton, FL? The most popular types of Claims jobs in Boca Raton, FL are:
What are popular job titles related to Claims Manager jobs in Boca Raton, FL? For Claims Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Boca Raton, FL look for? The top searched job categories for Claims Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Claims Manager jobs? Cities near Boca Raton, FL with the most Claims Manager job openings:
Infographic showing various Claims Manager job openings in Boca Raton, FL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,126 per year, or $40 per hour.

$31.28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

This is a full-time, hybrid position based in the Fort Lauderdale, Florida area
Make a Difference. Lead with Compassion. Excel Together.
As a Claims Team Lead, you'll support our growing Claims team by championing member support, coaching team members, and helping shape the future of claims operations. You'll be a go-to expert, lead by example, and collaborate closely with the Claims Manager to uphold MASA's white-glove service standards.
Pay: $31.28 per hour
Working Hours: Monday-Friday, 8:30 AM - 5:00 PM
Work Environment: Hybrid. In-office days will be at MASA's Corporate Offices at 1301 International Parkway, Sunrise, FL 33323
Reports To: Claims Manager
FLSA Classification: Hourly/Non-Exempt
ABOUT US
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company - we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
WHAT YOU WILL DO
  • Deliver VIP Member Support: Guide your team in delivering a best-in-class experience via phone, email, and mail-resolving issues with empathy and precision.
  • Coach & Develop Talent: Onboard new team members and provide ongoing coaching to improve performance, product knowledge, and member satisfaction.
  • Lead with Accountability: Act as the first line of support for escalated concerns, ensuring timely and effective resolution. Hold team members accountable with empathy and clarity.
  • Build Claims Expertise: Deepen your knowledge of the No Surprises Act (NSA) and Independent Dispute Resolution (IDR) processes. Support appeals and documentation.

WHAT YOU BRING
  • 3-5 years of experience in customer service, claims processing, or a related field
  • 1+ year of team leadership or demonstrated expertise in MASA's claims process
  • High school diploma required; associate's or higher preferred
  • Strong communication, coaching, and analytical skills
  • Claims Adjuster License (6-20 All Lines), or willingness to obtain within 90 days
  • Comfort with CRM systems, Microsoft Office, Excel, and tools like SQL or Tableau

WHAT WE WILL PROVIDE YOU
  • Competitive salary and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
  • A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don't."
  • An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!

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Salary Description
$31.28 per hour