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Claims Assistant Jobs (NOW HIRING)

Claims Assistant

Orlando, FL · Remote

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative ...

Claims Assistant

Kansas City, MO · Hybrid

$18.25 - $23.25/hr

Overview We are currently looking for a Claims Technical Assistant who has the character and personality to work with a strong team of personable and successful individuals. Poised for growth, there ...

Claims Assistant

Seven Hills, OH · Remote

$18.25 - $23/hr

To provide support to the claims staff and to perform other office tasks depending on the client program. Essential Functions and Responsibilities Sets up and enters new claims into claims management ...

Claims Assistant

Orlando, FL · On-site +1

$17.50 - $22.25/hr

We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative ...

Claims Assistant (Insurance)

King Of Prussia, PA · Hybrid

$18.25 - $23.25/hr

The UHS Corporate Insurance Department is seeking a Claims Assistant support to Insurance Department and claims functions with administrative support. Key Responsibilities Include: * Processes check ...

Claims Assistant, Road US

Lancaster, TX · On-site

$18 - $22.75/hr

Claims Assistant, Road US Time Type : Full Time Summary The Claims Assistant supports DSV's brokerage claims operations by assisting with the investigation, documentation, and administration of cargo ...

Liability Claims Assistant

Portland, OR · Remote

$16.90 - $23.42/hr

The Liability Claims Assistant will support the claims staff in the set-up and administration of General Liability claims/case management and other tasks depending on the specific customer needs.

We currently have an opportunity for a Claims Assistant to join our Specialty Claims team. Overview: Responsible for assisting Claim Specialists, Claim Technical Managers and Regional Claim Manager ...

The UHS Corporate Insurance Department is seeking a Claims Assistant support to Insurance Department and claims functions with administrative support. Key Responsibilities Include: * Processes check ...

Liability Claims Assistant

Portland, OR · On-site

$16.90 - $23.42/hr

The Liability Claims Assistant will support the claims staff in the set-up and administration of General Liability claims/case management and other tasks depending on the specific customer needs.

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for claims assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What does a Claims Assistant do?

A Claims Assistant supports insurance claims processing by gathering documents, verifying information, and communicating with clients, policyholders, and claims adjusters. They help ensure that claims are handled efficiently and accurately by entering data, preparing reports, and following up on outstanding items. Their role is essential in keeping the claims process organized and moving forward smoothly. Claims Assistants often work in offices for insurance companies or third-party administrators.
What cities are hiring for Claims Assistant jobs? Cities with the most Claims Assistant job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
Who are the top companies hiring for Claims Assistant jobs? The top employers for Claims Assistant jobs are:
What states have the most Claims Assistant jobs? States with the most job openings for Claims Assistant jobs include:
Infographic showing various Claims Assistant job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 71% Full Time, 4% Part Time, 4% Temporary, and 13% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims Assistant

Advocate

Orlando, FL • Remote

$17.50 - $22.25/hr

Other

Posted 7 days ago


Job description

Overview
At Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. 
 
We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative tasks, from managing incoming communication to scheduling appointments for case managers. You'll ensure that our administrative processes flow efficiently, contributing directly to the success of our mission. If you're organized, detail-oriented, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you to make a meaningful impact.
Job Responsibilities
  • Ensure the Social Security Administration (SSA) has processed representative forms and provided access to Electronic Records Express (ERE).
  • Manage a high volume of incoming mail as the company continues to grow.
  • Handle calls and texts to the client care team's dedicated 888 line.
  • Schedule appointments for case managers to keep operations on track.
  • Request medical source statements and assist with other administrative tasks to ensure smooth process flow.
Qualifications
  • Strong administrative and clerical skills are essential.
  • Prior experience with Social Security disability is preferred but not required.
  • Highly organized and capable of managing multiple tasks efficiently.
  • Strong attention to detail and task-oriented mindset.
  • Ability to thrive in a fast-paced and growing work environment.
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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