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Death Claim Investigation Jobs (NOW HIRING)

Principal Financial Group

Claim Analyst 2

Des Moines, IA · On-site +1

$27.12 - $36.35/hr

Acquire, analyze, and investigate death certificates, beneficiary designations, and financial and contractual information to make effective and timely claim decisions. * Communicate optimally and ...

Principal Financial Group

Claim Analyst 2

Des Moines, IA · On-site +1

$20.34 - $36.35/hr

Acquire, analyze, and investigate death certificates, beneficiary designations, and financial and contractual information to make effective and timely claim decisions. * Communicate optimally and ...

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Death Claim Investigation information

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$35K

$65.2K

$89.5K

How much do death claim investigation jobs pay per year?

As of Jul 24, 2026, the average yearly pay for death claim investigation in the United States is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a Death Claim Investigation job?

A Death Claim Investigation job involves reviewing and verifying life insurance or death benefit claims to ensure their legitimacy. Investigators analyze medical records, autopsy reports, beneficiary information, and other documents to detect potential fraud or discrepancies. They may also interview witnesses, healthcare providers, or law enforcement officials if necessary. The goal is to confirm that the claim meets all policy requirements before approving or denying the payout.

What are the key skills and qualifications needed to thrive in the Death Claim Investigation position, and why are they important?

To thrive in Death Claim Investigation, you need strong analytical abilities, attention to detail, and knowledge of insurance claims processes, typically supported by a degree in business, law, or a related field. Familiarity with claims management systems, legal research databases, and certifications such as Associate, Life and Health Claims (ALHC) can be valuable. Excellent communication, empathy, and investigative interviewing skills enable effective interactions with beneficiaries, medical professionals, and legal authorities. These skills are crucial for accurately assessing claims, identifying potential fraud, and ensuring regulatory compliance.

What are some common challenges faced by professionals in Death Claim Investigation roles?

A significant challenge in Death Claim Investigation is carefully balancing thorough investigation with sensitivity toward grieving beneficiaries. Investigators often deal with complex documentation, potential legal disputes, and occasionally ambiguous or incomplete information that requires strong judgment and perseverance. Working closely with underwriters, legal teams, and medical consultants is routine, and managing caseloads efficiently is essential for meeting deadlines. Developing effective communication skills and emotional resilience helps navigate these challenges and ensures claim assessments are fair, accurate, and timely.

More about Death Claim Investigation jobs
What job categories do people searching Death Claim Investigation jobs look for? The top searched job categories for Death Claim Investigation jobs are:
Death Claim Investigation jobs near you
Infographic showing various Death Claim Investigation job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $65,243 per year, or $31.4 per hour.

Claims Examiner-Contestable

GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY

San Antonio, TX

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

Job Title: Claims Examiner-Contestable

Location: GPM Life Insurance, San Antonio, TX

Working Conditions: In-Office, (NOT remote)

Job Type: Full-Time

ABOUT GPM LIFE INSURANCE

GPM Life is a Northeast San Antonio based life insurance company with an emphasis on providing excellent customer service to policyholders/customers, agents, and the GPM Life team.

GPM Life offers a competitive benefits package including medical, dental, vision, group life insurance, and a 401(k) plan with a company match.

GPM Life employees work 39 hours/week Monday through Friday. (Friday-employees work 5 hours.)

REQUIRED SKILLS

  • Strong computer skills to include Word and Excel.
  • Proficiency in math or accounting.
  • Excellent verbal and written communication skills.
  • Must be able to show empathy to customers.
  • Must interact well with others.
  • Must be able to work in a fast-paced environment.
  • Ability to prioritize and multi-task.


ABOUT THE POSITION

This Jr. Claims Examiner-Contestable is responsible for the review, processing, and payment of life insurance death claims or annuity death claims for policies that were issued less than two (2) years ago. The Examiner is responsible for ensuring compliance with company policies and state laws.

Job duties/responsibilities:

  • Set up contestable death claims for GPM Life, GPM H&L, and Accelerated Living Benefit Rider (ALBR) claims.
  • Performs investigation on all contestable life and Accelerated Living Benefit Rider (ALBR) claims to include requests of all medical records that pre-date the application, requests MIB, script check, and criminal records.
  • Requests reinsurance reimbursement on the appropriate Death Claim files. Prepares necessary forms, follows up on reinsurance payment, submits payment to Accounting and prepares accounting entries. Updates Excel spreadsheet/files for claim logs.
  • Receives and handles telephone calls from agents, policyholders, beneficiaries, funeral homes, and vendors/providers for pending death claims. Assists the beneficiary with the handling of requests for change of beneficiary, owner, change of name, or change of premium information on cross referenced policies.
  • Searches for possible claims through the various state locator services
  • Assists with handling of returned Customer Service mail which could result in possible death claims.
  • Assists in locating deceased insureds and family members as a result of matches through Social Security Death Master List.
  • Reports directly to Sr Claims Examiner/Team Leader and Vice President-Claims and Records and assists in various miscellaneous duties, including preparing internal and external reports, gathering information for studies, and other special projects as assigned.
  • Performs other duties as assigned.

CANDIDATES SHOULD HAVE

  • Proficient computer skills including Word and Excel experience.
  • Strict attention to detail in all work completed.
  • Strict adherence to confidentiality and privacy rules is required.
  • Effective communication and customer service skills.
  • Time management and organizational skills.
  • Great people skills.
  • Professional demeanor.

EDUCATION AND EXPERIENCE:

  • High School or equivalent.
  • Experience in a life insurance environment preferred.
  • Must have accurate data entry skills.





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