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Death Claim Investigation Jobs (NOW HIRING)

Identifying when a claim should be upgraded for further investigation or lost‑time consideration ... Company-paid Term Life/Accidental Death Insurance About Cottingham & Butler Claims Services At ...

Identifying when a claim should be upgraded for further investigation or lost-time consideration ... Company-paid Term Life/Accidental Death Insurance About Cottingham & Butler Claims Services At ...

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Death Claim Investigation information

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$35K

$65.2K

$89.5K

How much do death claim investigation jobs pay per year?

As of Sep 6, 2026, the average yearly pay for death claim investigation in the United States is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a death claim investigation?

A Death Claim Investigation job involves reviewing and verifying life insurance or death benefit claims to ensure their legitimacy. Investigators analyze medical records, autopsy reports, beneficiary information, and other documents to detect potential fraud or discrepancies. They may also interview witnesses, healthcare providers, or law enforcement officials if necessary. The goal is to confirm that the claim meets all policy requirements before approving or denying the payout.

What are the key skills and qualifications needed to thrive in death claim investigation?

To thrive in Death Claim Investigation, you need strong analytical abilities, attention to detail, and knowledge of insurance claims processes, typically supported by a degree in business, law, or a related field. Familiarity with claims management systems, legal research databases, and certifications such as Associate, Life and Health Claims (ALHC) can be valuable. Excellent communication, empathy, and investigative interviewing skills enable effective interactions with beneficiaries, medical professionals, and legal authorities. These skills are crucial for accurately assessing claims, identifying potential fraud, and ensuring regulatory compliance.

What are some common challenges faced by professionals in death claim investigation roles?

A significant challenge in Death Claim Investigation is carefully balancing thorough investigation with sensitivity toward grieving beneficiaries. Investigators often deal with complex documentation, potential legal disputes, and occasionally ambiguous or incomplete information that requires strong judgment and perseverance. Working closely with underwriters, legal teams, and medical consultants is routine, and managing caseloads efficiently is essential for meeting deadlines. Developing effective communication skills and emotional resilience helps navigate these challenges and ensures claim assessments are fair, accurate, and timely.

More about Death Claim Investigation jobs

What job categories do people searching Death Claim Investigation jobs look for?

The top searched job categories for Death Claim Investigation jobs are:

Infographic showing various Death Claim Investigation job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $65,243 per year, or $31.4 per hour.

Cargo Claim Prevention Manager

AAA Cooper Transportation

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


AAA Cooper Transportation rating

6.6

Company rating: 6.6 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

45th of 64 rated delivery companies


Job description

The Cargo Claim Prevention Manager will be responsible for implementing and administering methods, procedures, and standards for the purposes of supporting the service center's efforts in prevention of cargo loss and damage so as to prevent potential claims and claim liability, assist in improving operational efficiencies and quality of service, and OS&D mitigation efforts in a specific geographical region.

AAA Cooper Transportation, founded in 1955, is a privately held asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

Essential Job Duties and Responsibilities:

Support all claim prevention activities throughout the assigned geographical region/territory including, but not limited to:

o Support and assist service center OS&D and operations personnel in handling all high value shortages and damages

o Support and assist all levels of service center personnel to ensure compliance with all OS&D, claims, and claims prevention policies and procedures

o Guide, train, teach and support all levels of Service Center personnel on proper loading and freight handling techniques

o Guide, train, teach and support all levels of Service Center personnel on bill control functions and procedures designed to reduce exposure to lost freight claims, improve service, improve customer tracking/tracing abilities that ultimately impact service center operational efficiency and productivity

o Manage and assist the service centers in the timely disposition of over, astray, refused, and salvage freight

o Assist service center management in identifying and correcting deficiencies in Dock, P&D, and administrative operations that may be contributing to OSD and delays in processing OSD

o Identify trends in OSD Activities to help service centers improve efficiency and reduce costs

Interacts with shippers and consignees in corrective action to reduce, minimize and/or eliminate claims

Work with Executive Management, Director Sales & Operations, Service Center Managers, Sales Territory Managers, and the Claims Prevention General Manager to identify root causes of OS&D and assist with suggestions and plans to eliminate nonconformance.

Work with the Claims Manager in investigating, minimizing, and resolving high value, technical, and complicated claims

Perform other duties as assigned by the Department General Manager

Pay Range: - , General Benefits:

As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

  • Health, Dental and Vision Insurance
  • Compay Health Savings Account contributions
  • 401k with company match
  • Company paid life insurance
  • Long Term Disability
  • Dependent Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Wellness programs
  • Paid Holidays
  • Paid vacation
  • Weekly direct payroll deposits
  • Tuition Reimbursement Program
  • Employee Assistance Program

Job Requirements

Associate's degree or higher college completion, preferably in Transportation, Logistics or related area of study

Operations management/supervisory experience.

Preferably experience in OS&D and/or claims prevention in the transportation industry.

Proficient with Microsoft Office software and OS&D computer related programs

Familiarity with basic cargo claims liability

Strong verbal, interpersonal and supervisory skills

Strong written and verbal communication skills

Extensive travel required as needed and/or directed

Category: Service Center Leadership


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