Title Examiner & Policy ProcessorReports To: Branch Manager / Director of Title & Escrow
Status: Full-Time, Non-Exempt
Position SummaryThe Title Examiner & Policy Processor is responsible for the thorough examination of title searches, the preparation of accurate title commitments, and the creation of Owner and Loan title insurance policies for our southern district branch offices. This dual role requires a strong working knowledge of legal documents and their effect on title to real property, a high level of accuracy and attention to detail, and the ability to deliver superior customer service in a fast-paced, deadline-driven environment. The ideal candidate is detail-oriented, analytical, and committed to maintaining the highest standards of professionalism across both functions.
Examining Responsibilities- Examine title searches to determine conditions of title and insurability by evaluating the effect of documents such as deeds, liens, judgments, probates, and other matters of record.
- Review title search reports and accompanying documentation in a timely and thorough manner.
- Verify that all information in the title search and supporting documentation is accurate and complete in order to provide accurate title commitments.
- Prepare accurate and comprehensive title commitments in accordance with company examining and underwriter policy procedures.
- Provide superior customer service via phone and email, including a 48hour turnaround on standard examinations, prompt replies to communications, and revised commitments as needed.
- Stay current on industry practices by reviewing underwriter bulletins and updates.
- Other duties as assigned.
Policy Processing Responsibilities- Prepare and issue Owner and Loan title insurance policies for Southern district offices.
- Review title commitments, closing documents, and supporting materials for accuracy and completeness.
- Research and resolve discrepancies, title defects, or documentation issues prior to policy issuance.
- Verify legal descriptions and confirm all requirements and exceptions are correctly reflected in policies.
- Maintain accurate records and files in compliance with company and underwriter standards.
- Provide professional and timely guidance to customers, agents, and internal staff regarding policyrelated questions.
- Other duties as assigned.
Qualifications & Skills- Experience in the title industry or other related fields (real estate, legal, or lending) preferred.
- Working knowledge of legal documents and how they affect title to real property.
- Ability to work in an accurate, detailoriented, and highly productive manner.
- Ability to manage competing deadlines and maintain strict quality standards in a fastpaced environment.
- Strong critical thinking, analytical, and problemsolving capabilities.
- Excellent verbal and written communication skills.
- Customerfocused: pleasant, courteous, and professional when dealing with internal and external customers.
- Strong team player who collaborates effectively with others.
- Proficient in Microsoft Office Suite and the ability to learn other software quickly; strong computer and typing skills.
Benefits- Health, Dental, Vision, and Life Insurance
- 401(k) with Company Match
- Paid Time Off
- 13 Paid Holidays
- Sick Time