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Remote Claims Associate Jobs (NOW HIRING)

Zurich Insurance Group

Claims Associate II-Workers Comp

CA · Remote

$18.25 - $24.50/hr

This is a remote position for a strong candidate with a background in insurance, customer service ... As a Claims Associate II - Workers Comp, your primary responsibilities will include: * Reviewing ...

AppleOne

FHA VA Claims Associate

Virginia Beach, VA · Remote

$28/hr

Job Summary Our client is seeking an experienced FHA VA Claims Associate for a remote contract opportunity supporting mortgage insurance claims within a foreclosure and default servicing environment.

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Operations Manager, Claims/Quality

Greenwich, CT · Remote

$85K - $100K/yr

... associates deliver delight our customers: driving innovation and best in class delivery while ... Preparing a remote Claims for growth; Preparing and overseeing an offshore Claims Team for growth

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How much do remote claims associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

How does a remote claims associate collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What skills and qualifications are needed to be a remote claims associate?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

What is a remote claims associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.
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Remote Claims Associate jobs near you
Infographic showing various Remote Claims Associate job openings in the United States as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Associate II-Workers Comp

Zurich Insurance Group

CA • Remote

$18.25 - $24.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Zurich is currently hiring a Claims Associate II to join their Workers' Compensation Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage workers compensation claims caseload that consists of low to moderate exposure.  As part of Zurich North America's commitment to service excellence, you will build partnerships with customers and brokers and may be aligned to specific accounts. 

This is a remote position for a strong candidate with a background in insurance, customer service, multi-tasking, and experience in medical terminology and/or medical coding in California.

 

As a Claims Associate II - Workers Comp, your primary responsibilities will include: 

  • Reviewing new claims and ensuring all required information is complete
  • Making initial contact
  • Responding promptly to emails and phone calls to address questions or concerns
  • Processing incoming mail and handling relevant documentation efficiently
  • Managing medical requests and coordinating with providers as needed
  • Evaluating claims for closure and making decisions that support positive outcomes

 Basic Qualifications:  

  • Bachelor's Degree and no prior experience required in the Claims area
  • OR
  • High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area
  • OR
  • Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area
  • AND
  • Must obtain and maintain required adjuster license(s)
  • Experience with Microsoft Office

Preferred Qualifications:  

  • Insurance industry, medical terminology, or medical billing knowledge
  • Analytical and organizational skills
  • Ability to multi-task
  • Strong communication skills
  • Adapt to a changing environment

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $22.40 - $30.87, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - California Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE 

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