ZipRecruiter

Log In

2

Remote Claims Associate Jobs in Ohio (NOW HIRING)

Liberty Mutual

Associate Staff Attorney

Akron, OH · On-site +1

Description This role is primarily remote in the State of Ohio except for required appearances in ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

Liberty Mutual

Associate Staff Attorney

Cleveland, OH · On-site +1

Description This role is primarily remote in the State of Ohio except for required appearances in ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

next page

Showing results 1-20

All JobsClaims Associate JobsRemote Claims Associate JobsRemote Claims Associate Jobs in Ohio

Remote Claims Associate information

How does a remote claims associate collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What skills and qualifications are needed to be a remote claims associate?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

What is a remote claims associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.
What are the most commonly searched types of Remote Claims jobs in Ohio? The most popular types of Remote Claims jobs in Ohio are:
What are popular job titles related to Remote Claims Associate jobs in Ohio? For Remote Claims Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Claims Associate jobs in Ohio look for? The top searched job categories for Remote Claims Associate jobs in Ohio are:
What cities in Ohio are hiring for Remote Claims Associate jobs? Cities in Ohio with the most Remote Claims Associate job openings:
Remote Claims Associate jobs near you
Infographic showing various Remote Claims Associate job openings in Ohio as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Claims - Call Center Associate I (Fully Remote)

The Cincinnati Insurance Companies

Fairfield, OH • On-site, Remote

$17 - $18/hr

Full-time

Posted 7 days ago

Cincinnati Insurance Company rating

9.0

Company rating: 9.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

37th of 301 rated insurance

Job description

Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Start your journey with us
The Claims Operations is currently seeking a full time claims call center associate to enter new claims in the claims management system application using information obtained from the policyholder or a Cincinnati agent during telephone interviews or from faxes received, and route calls for the Headquarters Claims department.
The pay range for this position is $17.00-$18.00 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
  • handle calls and aid in resolving inquiries from field representatives and external customers
  • enter claim information from calls into CMS
  • create and execute reports
  • route calls for the Headquarters Claims department
  • work on projects as requested
  • attend department training
  • portray a positive attitude through verbal and written communication and job performance
  • communicate with management to discuss development opportunities
  • show initiative in assisting other associates
  • strive to provide excellent service to internal and external customers

Be equipped with:
  • excellent written and verbal communication skills
  • ability to resolve issues through research and communication with supervision and other associates
  • work efficiently to meet service level agreements
  • listen carefully and follow directions
  • type accurately and efficiently
  • perform routine daily tasks
  • input data entry accurately
  • strong customer service skills
  • experience with CMS and PMS is helpful
  • familiar with Microsoft® Word and Excel

Shift:
  • Monday, Tuesday, Thursday, Friday, 2:15 PM- 11:00 PM EST & Saturday 9 AM- 5:45 PM EST.

Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

What Cincinnati Insurance Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply