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Associate In Claims Jobs in Ohio (NOW HIRING)

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

As a Claims Representative with TQL, you will be a vital part of the company's risk management and ... What's in it for you:* $17.50 - $22/hr.* Comprehensive benefits package* Health, dental and vision ...

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

As a Claims Representative with TQL, you will be a vital part of the company's risk management and ... What's in it for you: * $17.50 - $22/hr. * Comprehensive benefits package * Health, dental and ...

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Associate In Claims information

See Ohio salary details

$13

$19

$29

How much do associate in claims jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for associate in claims in Ohio is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze insurance policies and claims. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

How much do associates in claims make in the US?

Associates in claims typically earn an average annual salary of around $45,000 to $55,000 in the US, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims associates or those with specialized skills can earn higher wages.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What cities in Ohio are hiring for Associate In Claims jobs? Cities in Ohio with the most Associate In Claims job openings:

Claims Associate

TQL

Cincinnati, OH • On-site

$17.50 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago


Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

318th of 359 rated logistics


Job description

About the role:As a Claims Representative with TQL, you will be a vital part of the company’s risk management and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims, resolving them through customer, carrier, and insurance outreach. This role requires a high attention to detail, customer service, and investigative mentality to ensure we continue to have the best Claims team in the industry. What’s in it for you:* $17.50 - $22/hr.* Comprehensive benefits package* Health, dental and vision coverage* 401(k) with company match* Perks including employee discounts, financial wellness planning, tuition reimbursement and more* Advancement opportunities within structured career paths* Monthly team competitions and contests* Employee referral bonuses* Certified Great Place to Work with 900+ lifetime workplace award winsWhat you'll be doing:* Research reported claims and determine validity of the claim* Manage the documentation and submission process of each claim in your portfolio* Diligently follow up on claims and insurance companies on behalf of TQL and our customers* Collect all necessary documents and information to file, investigate and help resolve claims* Contact carriers, insurance companies, salvage companies and internal/external customers regarding claims made by customers, receivers, or shippers* Work with Accounting and Collections staff to resolve carrier and customer accounting issues related to claimsWhat you need: * Experience in claims, insurance, fraud or another related field preferred * Strong, independent decision-making skills while maintaining great relationships with the sales department* Ability to work quickly and handle requests* Capable of meeting multiple deadlines occurring at the same time* Ability to prioritize various requests and handle changing priorities* Excellent organizational skills with strong attention to detail* Good communication skills* Strong customer service orientation* Focused, positive attitudeWhere you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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