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Associate In Claims Jobs in Columbus, OH (NOW HIRING)

centralins

Auto Damage Claims Specialist

Van Wert, OH · Hybrid

Or Associates degree and 2 years of related experience * Or 3 years of related experience * Travel as needed Preferred Qualifications * AINS or AIC designation(s) * Claims experience in both Personal ...

Munich RE

Liability Claims Adjuster

Columbus, OH · On-site

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of ... Whether your goal is to deepen your claims knowledge or pursue future technical or leadership ...

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Associate In Claims information

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How much do associate in claims jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for associate in claims in Columbus, OH is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze policies and claims accurately. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What are popular job titles related to Associate In Claims jobs in Columbus, OH?

For Associate In Claims jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Associate In Claims jobs in Columbus, OH look for?

The top searched job categories for Associate In Claims jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Associate In Claims jobs?

Cities near Columbus, OH with the most Associate In Claims job openings:

Associate In Claims jobs near you

Carrier Admin & Claims Representitive

Surge Staffing

Dublin, OH • On-site

$55K - $60K/yr

Full-time

Posted 3 days ago

New

Job description

Carrier Admin & Claims Representative

Surge Staffing Dublin, Ohio, United States (On-site)SaveApply

Now Hiring: Carrier Administration & Claims Representative | Columbus, Ohio

I'm currently recruiting for a great opportunity with a growing logistics organization in the Columbus area.

This is a full-time, 100% on-site position for someone who is highly organized, detail-oriented, and comfortable working in a fast-paced environment. The ideal candidate will have strong communication skills, excellent follow-through, and the ability to manage multiple priorities while maintaining accurate records and meeting important deadlines.

In this role, you will be responsible for supporting freight claims, carrier administration, compliance, and onboarding. You'll work closely with carriers, customers, and internal operations teams to investigate shipment issues, gather and maintain documentation, track claims, and help ensure carriers meet required compliance standards.

Key responsibilities include:

  • Managing freight claims involving loss, damage, delays, and other shipment issues
  • Gathering and reviewing documentation such as photos, bills of lading, PODs, delivery receipts, and statements
  • Tracking claim status, deadlines, credits, and reimbursements
  • Communicating professionally with carriers and customers regarding claims
  • Supporting carrier onboarding and maintaining accurate carrier profiles
  • Verifying insurance coverage, authority, safety ratings, and required documentation
  • Monitoring compliance requirements and expiration dates
  • Tracking carrier service failures and compliance issues
  • Working closely with operations to facilitate timely carrier onboarding
  • Supporting risk mitigation and resolution of carrier-related issues
  • Assisting with reputation management and industry review platforms

The ideal candidate will have:

  • A high school diploma or GED; an Associate or Bachelor's degree is required
  • Experience in claims, insurance, customer service, logistics, or a related field preferred
  • Strong organizational and clerical skills
  • Excellent written and verbal communication
  • Strong attention to detail and accuracy
  • The ability to manage competing priorities and deadlines
  • Proficiency with Microsoft Office and the ability to learn new systems quickly
  • A dependable, professional, and team-oriented approach

This is an excellent opportunity for someone looking to build a career in logistics, claims, carrier compliance, or operations with a rapidly growing organization.

IND3

Employment Type: FULL_TIME

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