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Remote Claims Associate Jobs (NOW HIRING)

Lincoln Financial

Claims Care Associate

Omaha, NE · Remote

$20.14/hr

Remote : Work at home employee residing outside of a commutable distance to an office location ... As a Claims Customer Care Associate, you will be responsible for answering claimants calls ...

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Lincoln Financial

Claims Care Associate

Papillion, NE · Remote

$20.14/hr

Remote : Work at home employee residing outside of a commutable distance to an office location ... As a Claims Customer Care Associate, you will be responsible for answering claimants calls ...

New

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Operations Manager, Claims/Quality

Greenwich, CT · Remote

$85K - $100K/yr

... associates deliver delight our customers: driving innovation and best in class delivery while ... Remote Job Type : Full-time /Exempt EB Employee Solutions, LLC is an Equal Opportunity Employer ...

Sedgwick

$24/hr

... Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help ...

York Risk Services

$24/hr

... Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help ...

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How much do remote claims associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

How does a Remote Claims Associate typically collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What are the key skills and qualifications needed to thrive as a Remote Claims Associate, and why are they important?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

What is a Remote Claims Associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.
More about Remote Claims Associate jobs
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Remote Claims Associate jobs near you
Infographic showing various Remote Claims Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.
Associate Director, Claims Documentation & Learning

Associate Director, Claims Documentation & Learning

Oscar Health

Atlanta, GA • Remote

$134K - $176K/yr

Other

PTO

Posted 5 days ago

New

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

239th of 281 rated insurance

Job description

Hi, we're Oscar. We're hiring an Associate Director, Claims Documentation & Learning to join our Claims team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Associate Director, Documentation & Learning role is responsible for assisting in the creation of strategic direction of learning initiatives and knowledge management practices including documenting, analyzing, and improving claims processing workflows, policies, and procedures within the operation. This role is responsible for developing and implementing programs that enhance employee skills, improve operational efficiency, and foster a culture of continuous learning and knowledge sharing.

You will report into the Senior Director, Claims.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Assist in the creation of a holistic claims training and documentation strategy
  • Deliver claims training strategy inclusive of material creation, feedback to trainees, and adjustments to improve retention and application of the claims training
  • Develop and maintain detailed process documentation, including standard operating procedures (SOPs), work instructions, and guidelines related to healthcare claims processing specifically.
  • Develop and implement a continuous improvement process for all Claims documentation, training and ongoing refresher trainings as well as curriculum improvements
  • Work with internal stakeholders to ensure consistency and accuracy of claims documentation and training materials
  • Create a system to measure the effectiveness of training programs and knowledge projects in enhancing employee performance
  • Ensure that practices are integrated into daily operations and aligned with business outcomes
  • Build, coach, and lead a team that take tremendous care of our internal and external customers, maintaining or improving culture and employee satisfaction
  • Translate technical or complex information into clear, user-friendly documentation.
  • Provide effective direction, mentorship, and influence to achieve departmental goals
  • Stay abreast of industry trends, best practices, and emerging technologies in learning and development
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 7+ years of experience in a combination of claims operations, learning and development, knowledge management, technical writing or a related field
  • 5+ years of people management and team leadership experience with ability to prioritize, allocate work and manage across multiple high-value projects at once
  • 6+ years of working collaboratively with cross-functional leadership teams
  • 3+ Experience with benefit and contract interpretation or coding in professional/ institutional billing requirements.
  • 3+ Experience analyzing and improving processes and workflows.

Bonus points:

  • Experience in healthcare or highly regulated or related field
  • Operational improvement certification - Green or advanced belt certification
  • Bachelor's or Master's degree in related field
  • BSN or Clinical experience

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