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Insurance Claims Associate Jobs (NOW HIRING)

IAT Insurance Group

Insurance Claims Associate

Raleigh, NC · On-site

$17.25 - $23.25/hr

The Claims department at IAT Insurance Group has entry-level openings for Claims Associates located in our Raleigh, North Carolina office starting June 1, 2027. Please note that IAT works on a hybrid ...

Iatinsurancegroup

Insurance Claims Associate

Raleigh, NC · Hybrid

$17.25 - $23.25/hr

The Claims department at IAT Insurance Group has entry-level openings for Claims Associates located in our Raleigh, North Carolina office starting June 1, 2027.Please note that IAT works on a hybrid ...

Pan-American Life

Claims Associate

New Orleans, LA · On-site

$16.25 - $22.25/hr

Claims Associate Pan-American Life Insurance Group (PALIG) is seeking a Claims Associate who will be one of the primary interfaces with our beneficiaries requiring utmost professionalism in ...

PAN American Group

Claims Associate

New Orleans, LA · On-site

$16.25 - $22.25/hr

Pan-American Life Insurance Group (PALIG) is seeking a Claims Associate who will be one of the primary interfaces with our beneficiaries requiring utmost professionalism in interacting with ...

Health Advocate Solutions

Claims Associate

$18.25 - $24.50/hr

As a Claims Associate, you'll do more than resolve billing issues-you'll be a trusted resource for ... Self-Insured) * Medical Benefits (CDHP/HDHP, PPO, POS, and HMO Plans) * Pharmacy Benefits * Vision ...

Jarrett

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims ... Company-paid life insurance * Paid time off * 8 paid holidays each calendar year * 4 hours ...

Jarrett

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims ... Company-paid life insurance * Paid time off * 8 paid holidays each calendar year * 4 hours ...

Jarrett Industries

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims ... Company-paid life insurance * Paid time off * 8 paid holidays each calendar year * 4 hours ...

NRECA

Specialty Claims Associate

Lincoln, NE · On-site

$48K - $60K/yr

NRECA is seeking a Specialty Claims Associate to join our Insurance & Financial Services team in Lincoln, Nebraska. Join a team that's proud to be named one of Lincoln's Best Places to Work! NRECA is ...

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Insurance Claims Associate information

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How much do insurance claims associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.
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Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $43,653 per year, or $21 per hour.

Insurance Claims Associate

Raleigh, NC • On-site

IAT Insurance Group
Insurance Services • 501 - 1,000 employees
Learn more about IAT Insurance Groupexternal

$17.25 - $23.25/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

IAT Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

The Claims department at IAT Insurance Group has entry-level openings for Claims Associates located in our Raleigh, North Carolina office starting June 1, 2027. Please note that IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
The Claims Associate participates in a structured rotational training program designed to develop foundational claims handling knowledge and prepare participants for a long-term career within Claims. Through hands-on training, job shadowing, classroom instruction, and real-world claim exposure, Claims Associates gain experience across multiple claims disciplines, including Auto, Property, and Compliance. Upon successful completion of the program, Claims Associates transition into a permanent Claims role that aligns with their interests and strengths as well as IAT's business needs.
As a Claims Associate, you'll make an impact by:
  • Participating in a comprehensive rotational training program across multiple Claims functions.
  • Learning and applying fundamental insurance principles, policy coverage concepts, and claims handling procedures.
  • Assisting in the investigation, evaluation, and resolution of claims under the guidance of experienced claims professionals.
  • Developing an understanding of Auto, Property, and Compliance claim operations.
  • Completing required licensing, compliance, and technical training programs.
  • Participating in job shadowing sessions, workflow demonstrations, hands-on claim handling and other developmental exercises.
  • Reviewing claim documents, reports, photographs, estimates, and supporting materials.
  • Communicating professionally with policyholders, agents, vendors, and internal business partners.
  • Utilizing claims management systems and technology tools to document claim activity and support claim processing.
  • Maintaining accurate and timely claim file documentation.
  • Completing assigned projects, presentations, and capstone activities designed to reinforce learning and professional growth.
  • Demonstrating strong customer service, problem-solving, and time-management skills.
  • Adhering to company policies, regulatory requirements, and fair claims handling practices.
  • Partnering with leadership and mentors throughout the program to identify career interests and determine the best long-term placement within the Claims organization.
  • Performs other duties as assigned.

We're ready to onboard a candidate with:
  • An Associate's degree with 2 years of relevant applicable experience (May 2027 graduates will also be considered).
  • A Bachelor's degree preferred (May 2027 graduates will also be considered).
  • The desire and ability to travel.
  • Excellent oral and written communication, problem solving and analytical skills as well as demonstrated leadership, professionalism, organization and time management.
  • Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.

* Current IAT employees must have been in their role for at least six months and must have a satisfactory performance and attendance record to be eligible for the program.
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits (Full Time Employees Eligible):
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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