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Insurance Claims Associate information

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$13

$21

$30

How much do insurance claims associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance claims associate in Pennsylvania is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Pennsylvania? The most popular types of Insurance Claims jobs in Pennsylvania are:
What are popular job titles related to Insurance Claims Associate jobs in Pennsylvania? For Insurance Claims Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Pennsylvania look for? The top searched job categories for Insurance Claims Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Insurance Claims Associate jobs? Cities in Pennsylvania with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Claims Associate

K2 Insurance Services, LLC

Harrisburg, PA • On-site

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Aegis Powersports is seeking a full-time Claims Associate to join its Claims Team remotely.

Founded in 2014 by K2 Insurance Services, Aegis Powersports underwrites and administers vehicle service contracts providing protection beyond factory warranties across the country.

Aegis Powersports offers the opportunity to join an established company in growth mode. Our compensation program includes competitive pay: bonus plan: medical, dental and vision insurance; paid time-off in year of hire; and 401(k) with employer match.

Job Summary:

The Claims Associate reports to the Claims Manager. This position assists in claims operations while learning to process assigned claims from intake through coverage determination and communicating with interested parties throughout the claim process.

Key Responsibilities:

  • Review, evaluate, and adjudicate claims in accordance with contract terms and company guidelines.
  • Audit Parts and labor submissions to ensure accuracy, reasonableness, and compliance with repair standards.
  • Accurately document claim files with clear defensible notes.
  • Prioritize and manage claim workloads to ensure timely resolution of open items.
  • Communicate claim determinations professionally to dealers, servicers, and customers.
  • Coordinate servicer setup documentation including W9 collection and validation.
  • Apply technical knowledge of multi-line powersports units to evaluate repair scope and validity.
  • Identify discrepancies in repair orders, parts usage, and labor times.
  • Work collaboratively with internal departments to ensure consistent policy application.
  • Provide input to improve existing procedures and systems.

Education/Experience

  • Minimum of 2+ years of multi-line powersports service advisor or warranty administrator experience (strongly preferred).
  • Demonstrated expertise in parts and labor auditing.
  • Knowledge of powersports repair diagnostics and maintenance procedures.
  • Strong documentation skills and experience working with claims or contract management systems.
  • Excellent verbal and written communication skills.
  • Ability to independently manage claim workflows with minimal supervision.
  • Organizational skills and accountability in tracking claim lifecycle management.
  • Flexibility to occasionally attend business-related meetings and other events outside usual business hours.

Pay Range: $55,000 – $70, 000 USD per year