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Insurance Claims Associate Jobs (NOW HIRING)

Chubb

ESIS Claims Associate

Phoenix, AZ · On-site

$47K - $67K/yr

Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or ... Join ESIS, a leader in risk management and insurance services, where your skills and talents can ...

Chubb

ESIS Claims Associate

Glen Allen, VA · On-site

$16.50 - $22.25/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers ... Join ESIS, a leader in risk management and insurance services, where your skills and talents can ...

Chubb

ESIS Claims Associate

Philadelphia, PA · On-site

$18 - $24.25/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers ... Join ESIS, a leader in risk management and insurance services, where your skills and talents can ...

Chubb

ESIS Claims Associate

Chatsworth, CA · On-site

$47K - $67K/yr

Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or ... Join ESIS, a leader in risk management and insurance services, where your skills and talents can ...

Chubb

ESIS Claims Associate

Dallas, TX · On-site

$17.75 - $23.75/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers ... Join ESIS, a leader in risk management and insurance services, where your skills and talents can ...

Chubb

ESIS Claims Associate

Portland, OR · On-site

$47K - $67K/yr

Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or ... Join ESIS, a leader in risk management and insurance services, where your skills and talents can ...

TQL

Claims Associate

Cincinnati, OH

$17.50 - $22/hr

You will be responsible for managing an evolving portfolio of cargo claims, resolving them through customer, carrier, and insurance outreach. This role requires a high attention to detail, customer ...

Related

Claims Associate, Risk Management

Manhattan, NY

$120K - $140K/yr

Responsibilities We are looking for a Claims Associate who will assist in the administration and ... Monitor claims activity and legal defense matters in coordination with insurers, third-party ...

Sedgwick

Claims Associate - Recovery

West Des Moines, IA · On-site

$19/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Related

Claims Associate, Risk Management

Manhattan, NY · On-site

$120K - $140K/yr

Responsibilities We are looking for a Claims Associate who will assist in the administration and ... Monitor claims activity and legal defense matters in coordination with insurers, third-party ...

Sedgwick

Claims Associate - Recovery

West Des Moines, IA · On-site

$19/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

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Insurance Claims Associate information

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How much do insurance claims associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.
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Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $43,653 per year, or $21 per hour.

Client Claims Associate

Johns Creek, GA

Nichols Cauley Advisory Group, LLC
See more jobs at Nichols Cauley Advisory Group, LLCexternal

Full-time

Posted 5 days ago

Job description

About Nichols CauleyNichols Cauley is a leading integrated financial services platform recognized among the Top 100 Firms by Inside Public Accounting. We are honored to be named one of Accounting Today’s Best Firms to Work For and Best Firms for Young Accountants, reflecting our commitment to professional excellence, career development, and a collaborative, supportive culture. Through our Manage. Protect. Grow. approach, we provide clients with coordinated expertise across tax, assurance, outsourced accounting, insurance, transaction advisory, and strategic consulting services. By strategically investing in technology, automation, and AI-driven innovation to enhance client service and empower our team members to do their best work. At Nichols Cauley, you’ll find an environment where relationships matter, innovation is encouraged, and long-term success is a shared goal. If you’re seeking a rewarding career with an organization dedicated to your growth, development, and future success, we encourage you to apply and join our team.Position SummaryThe Client Claims Associate is a detail-oriented, customer-focused role within Nichols Cauley's Risk and Insurance practice, central to the firm's claims management operations. This position serves as a liaison between clients, carriers, and internal teams, managing the full lifecycle of insurance claims from initial notification through resolution.This role ensures timely and accurate claims processing while maintaining the highest standards of client service, working closely with carriers and colleagues across the practice to protect client interests and support Nichols Cauley's Manage. Protect. Grow. approach.Key ResponsibilitiesClaims Administration & Processing
  • Receive and log incoming claims from clients and carriers.
  • Input claim information into the agency management system (AMS) and carrier portals.
  • Prepare and submit required claim documentation to insurance carriers.
  • Track claim status and maintain organized claim files, both digital and physical.
  • Process claim payments and coordinate reimbursements to clients.
Client & Carrier Communication
  • Respond to client inquiries regarding claim status and coverage questions.
  • Serve as the primary point of contact for assigned claims, providing regular updates.
  • Communicate with insurance carriers to expedite claim processing.
  • Document all client interactions and correspondence.
  • Address client concerns professionally and escalate complex issues when needed.
Coverage Analysis & Documentation
  • Review policies to verify coverage applicability and limitations.
  • Identify potential coverage gaps or exclusions.
  • Prepare clear explanations of coverage determinations for clients.
  • Assist with denial management and appeal processes.
  • Maintain thorough claim documentation for audit and compliance purposes.
Operational Support
  • Meet established turnaround times for claim acknowledgment and resolution.
  • Maintain accurate records and ensure data integrity across all systems.
  • Assist with month-end and year-end claim reconciliation.
  • Support compliance with regulatory requirements and carrier guidelines.
  • Participate in training programs and stay current on industry changes.
QualificationsRequired
  • High school diploma or equivalent.
  • 1-3 years of claims processing or insurance customer service experience.
  • Proficiency with insurance agency management systems (AMS360 preferred) and Microsoft Office.
  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Attention to detail and strong organizational skills.
  • Professional demeanor and commitment to client satisfaction.
  • Strong problem-solving and analytical skills, with sound professional judgment in handling sensitive or confidential information.
Preferred
  • Experience with commercial or property & casualty insurance claims.
  • Familiarity with carrier portals and insurance terminology.
  • A track record of customer service excellence with measurable results.
  • Bilingual capabilities (Spanish/English).
  • Basic understanding of commercial insurance policy coverage.
  • Certification or pursuit of the AIC (Associate in Claims) designation.
 Nichols Cauley does not accept unsolicited resumes, candidate referrals, or applicant submissions from staffing agencies, recruiting firms, sourcing providers, or other third-party services. Any candidate information submitted without a valid, executed agreement between Nichols Cauley and the submitting party will be considered unsolicited and will become the property of Nichols Cauley. No fees, commissions, or other charges will be owed for such submissions. For agencies with an active agreement in place, candidates may only be submitted for positions that have been specifically authorized by Nichols Cauley for external recruiting support. Any submissions made for unauthorized, unapproved, or closed positions will be considered unsolicited and will not be eligible for fees. Talent Acquisition is the exclusive point of contact for all third-party recruiting activities. Agencies and recruiters who contact employees, partners, or other representatives of Nichols Cauley without the knowledge and approval of Talent Acquisition may be subject to termination of their agreement and removal from consideration for future business.