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Insurance Claims Assistant Jobs (NOW HIRING)

Cherokee Insurance Company

Claims Assistant

Wolverine, MI

$17.75 - $22.75/hr

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an Claims Assistant to work on-site at our corporate office located in Sterling Heights, MI.

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an Claims Assistant to work on-site at our corporate office located in Sterling Heights, MI.

CorVel Enterprise Claims, Inc.

Claims Assistant

Dallas, TX · Remote

$13.08 - $22.89/hr

The Claims Assistant will support the claims staff in the set-up and administration of workers ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

CorVel

Claims Assistant

Norristown, PA · On-site

$13.38 - $23.42/hr

Claims Assistant The Claims Assistant will support the claims staff in the set-up and ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

Dollartree

Claims Assistant

Chesapeake, VA

$23 - $25.25/hr

Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims ... The Claims Assistant is a support role for the Risk Management team. This role partners with ...

Dollar Tree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims ... The Claims Assistant is a support role for the Risk Management team. This role partners with ...

BITCO Insurance Companies

Claims Assistant

Davenport, IA · On-site +1

$16.50 - $21/hr

Old Republic Bitco is seeking a Claims Assistant to join our Home Office located in Davenport, IA ... As a respected specialty insurer with 11 branch offices across 10 states, OR Bitco delivers ...

Access Dubuque

Claims Assistant

Dubuque, IA · On-site

$16.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Assistant ...

Tmhcc

Claims Assistant

Salem, NH · Hybrid

$18.75 - $23.75/hr

Claims Assistant Are you detail-oriented, reliable, and looking for a career where your work truly ... Respond to and contact claimants, insured, and other related parties to obtain and relay basic ...

On Call International

Claims Assistant

Salem, NH · Hybrid

$18.75 - $23.75/hr

Claims Assistant Are you detail-oriented, reliable, and looking for a career where your work truly ... Respond to and contact claimants, insured, and other related parties to obtain and relay basic ...

HealthCare Partners

Claims Assistant

Garden City, NY

$21 - $22.50/hr

The Claims Assistant supports the Claims and Complaints & Grievances departments by performing ... insurance operations preferred. Familiarity with ICD-10 diagnosis coding and CPT/HCPCS procedure ...

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$16.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Assistant ...

AssuranceAmerica

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance ... Claims Assistant Responsible for providing support and expertise as needed while assisting the ...

York Risk Services

Claims Assistant

Dubuque, IA · On-site

$16.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Assistant ...

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Insurance Claims Assistant information

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$9

$21

$45

How much do insurance claims assistant jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for insurance claims assistant in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

What does an Insurance Claims Assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are some common challenges faced by Insurance Claims Assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What are the key skills and qualifications needed to thrive as an Insurance Claims Assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
More about Insurance Claims Assistant jobs
What cities are hiring for Insurance Claims Assistant jobs? Cities with the most Insurance Claims Assistant job openings:
What are the most commonly searched types of Insurance Claims jobs? The most popular types of Insurance Claims jobs are:
What states have the most Insurance Claims Assistant jobs? States with the most job openings for Insurance Claims Assistant jobs include:
Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,459 per year, or $21.9 per hour.

Claims Assistant

Cherokee Insurance Company

Wolverine, MI

$17.75 - $22.75/hr

Full-time

Posted 17 days ago

Job description

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an


Claims Assistant

to work on-site at our corporate office located in Sterling Heights, MI. We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career, apply today!

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and closing claims. The Claims Assistant I reports on a daily basis directly to the Claims Coordinator, and from time-to-time to the Claims Manager.

Specific tasks include, but are not limited to:

  • Check for police reports online and if available attach them to claim.
  • Get mail when mail is called.
  • Process BRICS payments.
  • Process stop pays.
  • Process form letters and miscellaneous documents for adjusters.
  • Distribute incoming faxes.
  • Proofread, attach and mail out BX payments.
  • Process total loss titles.
  • Report claims to ISO.
  • Run claim searches and address searches in ISO.
  • Send out certified letters.
  • Answer claims calls.
  • Provide customer service to insureds, claimants and other parties.
  • Help back up front desk/phones when needed.
  • Run title searches and MVRs.
  • Process subrogation payments.
  • Assist adjusters in processing documents when they are working from home.
  • Process Right Signature requests.
  • Scan claim files to adjusters when requested.
  • Check with adjusters and offer assistance if needed.

In Claims Coordinator's Absence:

  • Print off Review Works and distribute to adjusters.
  • Pull daily mail and distribute.
  • Assign new claims in BX.
  • Monitor and distribute claims emails.
  • Scan and send field adjusters' mail.

Skills/Qualifications: Computer literacy required. Must have or be able to gain proficiency in various types of software. Good oral and written communications skills required. Good customer service skills required. Must be able to manage time and prioritize multiple tasks. Must develop good conceptual knowledge of insurance claims processing at Wolverine and assist in efficiently carrying out and implement improvements to the same.

Level: Entry level, with increasing responsibility and advancement opportunity based on needs and performance.

Education: College coursework preferred but not required. High school diploma required.

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