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How much do entry level insurance claims jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for entry level insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are entry level insurance claims jobs?

Entry level insurance claims jobs involve assisting customers who have experienced a loss or damage covered by an insurance policy. These roles typically include gathering information about the claim, assessing documentation, communicating with policyholders, and determining coverage based on policy terms. Entry level claims professionals often work under the supervision of more experienced adjusters and may handle less complex cases as they gain experience. Strong communication, organization, and attention to detail are important skills for success in this field.

What are some common challenges faced by entry-level insurance claims professionals, and how can they effectively handle them?

Entry-level insurance claims professionals often encounter challenges such as managing a high volume of cases, navigating complex policy details, and communicating with policyholders who may be experiencing stress or frustration. To handle these challenges effectively, it's important to develop strong organizational skills, pay close attention to detail, and cultivate empathy during customer interactions. Seeking mentorship from experienced colleagues and actively participating in team discussions can also help build confidence and problem-solving abilities in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Claims professional, and why are they important?

To thrive as an Entry Level Insurance Claims professional, you need analytical skills, attention to detail, and a basic understanding of insurance policies, often supported by a high school diploma or equivalent. Familiarity with claims management software and office productivity tools like Microsoft Office is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with claimants and colleagues. These skills ensure accurate claim processing, timely resolutions, and positive customer experiences in a highly regulated industry.
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What cities are hiring for Entry Level Insurance Claims jobs? Cities with the most Entry Level Insurance Claims job openings:
What are the most commonly searched types of Insurance Claims jobs? The most popular types of Insurance Claims jobs are:
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Entry Level Insurance Claims jobs near you
Infographic showing various Entry Level Insurance Claims job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 52% Full Time, 43% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Auto Claims Representative

Auto Claims Representative

Auto-Owners Insurance

Birmingham, AL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

18th of 261 rated insurance

Job description

Claims Trainee

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentiality and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

What Auto-Owners Insurance employees say

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