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How much do entry level insurance claims jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Claims professional, and why are they important?

To thrive as an Entry Level Insurance Claims professional, you need analytical skills, attention to detail, and a basic understanding of insurance policies, often supported by a high school diploma or equivalent. Familiarity with claims management software and office productivity tools like Microsoft Office is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with claimants and colleagues. These skills ensure accurate claim processing, timely resolutions, and positive customer experiences in a highly regulated industry.

What are some common challenges faced by entry-level insurance claims professionals, and how can they effectively handle them?

Entry-level insurance claims professionals often encounter challenges such as managing a high volume of cases, navigating complex policy details, and communicating with policyholders who may be experiencing stress or frustration. To handle these challenges effectively, it's important to develop strong organizational skills, pay close attention to detail, and cultivate empathy during customer interactions. Seeking mentorship from experienced colleagues and actively participating in team discussions can also help build confidence and problem-solving abilities in this fast-paced environment.

What are entry level insurance claims jobs?

Entry level insurance claims jobs involve assisting customers who have experienced a loss or damage covered by an insurance policy. These roles typically include gathering information about the claim, assessing documentation, communicating with policyholders, and determining coverage based on policy terms. Entry level claims professionals often work under the supervision of more experienced adjusters and may handle less complex cases as they gain experience. Strong communication, organization, and attention to detail are important skills for success in this field.
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Entry Level Insurance Claims jobs near you
Infographic showing various Entry Level Insurance Claims job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 1% Part Time, 2% Temporary, 1% Contract, and 2% Nights. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Entry Level Claims Representative

Auto Owners Insurance Company

Columbia, SC

Full-time

Retirement, PTO

Posted 20 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities.After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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