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Personal Injury Claims Handler Jobs (NOW HIRING)

NFI Industries

Claims And Litigation Paralegal

Camden, NJ · On-site

$65K - $90K/yr

... personal injury claim files, while also working collaboratively and cooperatively with the pre-litigation claims handler, as well as the safety, workers compensation, claims, finance and other ...

SARGON LAW GROUP

Personal Injury Paralegal

Phoenix, AZ · On-site

$47K - $64K/yr

Manage a caseload of personal injury matters from initial intake through pre-litigation, settlement ... Prepare and submit insurance claims, settlement demands, and supporting documentation. * Assist ...

Konare Law

Personal Injury Attorney

Baltimore, MD · On-site

$140 - $180/hr

Independently negotiate personal injuries claims and assist paralegals with all aspects of pre-litigation personal injury claims. * Independently litigate District Court and Circuit Court personal ...

NACBA

Personal Injury Attorney

Baltimore, MD · On-site

$140 - $180/hr

Independently negotiate personal injuries claims and assist paralegals with all aspects of pre-litigation personal injury claims. * Independently litigate District Court and Circuit Court personal ...

MLabs Ltd

Claims Handler

Dallas, TX · On-site

$50 - $75/hr

... Handler to join their office in Dallas, TX on a hybrid schedule. This role is tailored for an ... Evaluate bodily injury claims and manage Personal Injury Protection (PIP) / Medical Payments ...

MLabs

WI · On-site

$50 - $75/hr

... Handler to join their office in Dallas, TX on a hybrid schedule. This role is tailored for an ... Evaluate bodily injury claims and manage Personal Injury Protection (PIP) / Medical Payments ...

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Personal Injury Claims Handler information

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How much do personal injury claims handler jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for personal injury claims handler in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does a personal injury claims handler do?

A Personal Injury Claims Handler is responsible for managing and processing claims made by individuals who have suffered injuries due to accidents or negligence. They assess the validity of claims, gather evidence, liaise with claimants, solicitors, and insurers, and negotiate settlements. Their goal is to ensure claims are handled efficiently, fairly, and in compliance with legal and company procedures. They also provide guidance to claimants throughout the process and help resolve any disputes that arise.

What are the key skills and qualifications needed to thrive as a personal injury claims handler?

To thrive as a Personal Injury Claims Handler, you need a solid understanding of insurance law, claims management, and investigative techniques, often backed by relevant industry qualifications such as CII certification. Familiarity with claims management software, case management systems, and Microsoft Office tools is typically required. Strong negotiation, empathy, and communication skills help build rapport with clients and resolve claims efficiently. These capabilities are essential to ensure accurate claim assessments, customer satisfaction, and effective resolution of cases.

What are some common challenges faced by personal injury claims handlers, and how can they be managed?

Personal Injury Claims Handlers often navigate complex cases involving sensitive client situations, tight deadlines, and detailed documentation. Balancing empathy with objectivity can be challenging, as claims often involve individuals who have experienced trauma. Managing a high caseload requires strong organizational skills and attention to detail to ensure each case is handled thoroughly and fairly. Effective communication with clients, legal professionals, and insurance companies is essential to progress claims smoothly. Staying updated on relevant laws and best practices also helps manage these challenges and provide the best outcomes for clients.

What is the difference between Personal Injury Claims Handler vs Claims Adjuster?

AspectPersonal Injury Claims HandlerClaims Adjuster
CredentialsRelevant certifications, legal knowledgeInsurance licenses, certifications
Work EnvironmentLaw firms, insurance companies, claims centersInsurance companies, third-party administrators
Industry UsageLegal and insurance sectorsInsurance industry primarily
Search & Comparison IntentUnderstanding roles in injury claimsInsurance claim processing and evaluation

The main difference between a Personal Injury Claims Handler and a Claims Adjuster lies in their focus and environment. Claims Handlers often work within legal or insurance settings handling injury claims, while Claims Adjusters primarily evaluate insurance claims for damages. Both roles require relevant certifications and involve assessing claims, but their specific responsibilities and workplaces differ.

Is claims processing a stressful job?

Claims processing for a personal injury claims handler can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating cases. The role requires strong organizational skills and attention to detail to manage complex cases efficiently. However, workload and stress levels can vary depending on the employer and case volume.
More about Personal Injury Claims Handler jobs

What job categories do people searching Personal Injury Claims Handler jobs look for?

The top searched job categories for Personal Injury Claims Handler jobs are:

Personal Injury Claims Handler jobs near you
Infographic showing various Personal Injury Claims Handler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims And Litigation Paralegal

NFI Industries

Camden, NJ • On-site

$65K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

NFI Industries rating

6.5

Company rating: 6.5 out of 10

NFI Industries

Based on 162 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Logistics average

Based on 39,405 frontline employees who took The Breakroom Quiz

The best things about working at NFI Industries

  • 85%

    85% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 75%

    75% say their health insurance is affordable

    say their health insurance is affordable

  • 73%

    73% say they have respectful managers

    say they have respectful managers

Featured by NFI Industries, based on 162 Breakroom Quiz responses from their frontline employees

Job description

Overview
Provide paralegal assistance to in-house claims/litigation attorney, including to manage a caseload of litigated third-party personal injury claim files, while also working collaboratively and cooperatively with the pre-litigation claims handler, as well as the safety, workers compensation, claims, finance and other company divisions (as needed) in a team-oriented environment.
Responsibilities
Paralegal support including but not limited to:
  • Day-to-day management of litigated third-party personal injury claims, including the gathering of pertinent accident information, documentation, and physical evidence, and support of pre-litigation claims handler.
  • Supporting outside counsel in responding to pleadings and discovery requests.
  • Managing and reviewing invoices from outside litigation counsel.
  • Familiarity and experience with reviewing medical records is a must.
  • Analyzing and evaluating claims, including liability and medical causation issues.
  • Assist in-house attorneys with other tasks unrelated to personal injury claims, such as employment, commercial and other legal matters affecting the company, particularly litigation.

Qualifications
Minimum requirements include the following:
  • Minimum of five (5) years in the claims and/or legal industry relating to the handling of personal injury and property damage (auto) claims.
  • Excellent written and verbal skills to effectively and professionally correspond and negotiate with claimants, attorneys, insurers, etc. in order to handle claims.
  • Working knowledge of medical and legal terminology and practices.
  • Must be professional, highly organized, and detailed oriented.
  • Ability to work at a fast pace, with little supervision, and be able to multi-task.
  • Strong analytical and problem-solving skills.
  • Ability to assess and prioritize job responsibilities.
  • Ability to adapt to changing technology.
  • Ability to work in a collaborative and pleasant manner with others.

Education and/or Experience:
  • Bachelor's degree, associate's degree, or paralegal certificate preferred.

Technical Skills:
  • Knowledge of software management system for handling legal files.
  • Tech savvy knowledge of internet, operating systems, mobile devices, etc.
  • Proficient use of PC with thorough knowledge of Microsoft Word and Excel.
  • Understanding of standard and currently used office equipment (e.g., copiers, scanners, etc.).

We are excited to share that the base salary range for this position is $65,000.00 - $90,000.00. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.
Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Profit Center
PC-6010

Working at NFI Industries

Perks for frontline workers

From NFI Industries, via Breakroom

  • Medical

  • Dental

  • Vision

  • 401k plan (up to 3% NFI match, immediate vesting)

  • Life Insurance

  • PTO

  • Parental leave (dependant on state)

  • Wellness program

  • Pharmacy/Rx Plans

  • Short & Long Term Disability Insurance

  • Commuter Benefits

  • Military Leave Policy

  • Referral bonus

  • Employee Discount Programs

  • Training and development opportunities

  • Employee Resource Groups

What to expect from working at NFI Industries

From NFI Industries

About NFI Industries, in their own words

From NFI Industries

At NFI, employees are encouraged to bring their full selves to work. As one of the largest thrid-party logistics providers in North America, we offer a wide range of career paths. Whether you're behind the wheel of one of our trucks, preparing items for shipments in our facilities, or supporting the field teams from our corporate office, you can find your fit at NFI.

Our purpose, vision, and values reflect who we are. They drive us to empower employees, embrace innovation, and deliver to our customers.

PURPOSE:

We deliver logistics solutions for our customers that transform the way business gets done.

VISION:

We will be the leading end-to-end 3PL in North America by empowering employees, embracing innovation, and delivering an unparalleled commitment to customers.

VALUES:

Family, Integrity, Safety, Customers, Teamwork, Social Responsibility

Diversity and inclusion statement

From NFI Industries

We continuously strive to create a workplace where all people are valued and respected, have equal access to opportunities, and are encouraged to expand their potential regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, disability, veteran status, or other diverse backgrounds. We recognize that diversity and inclusion is critical to our business success as it provides our employees with unique collaboration opportunities in a more innovative and engaged environment.


What NFI Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NFI Industries logo

About NFI Industries

Sourced by ZipRecruiter

NFI Industries, based in Camden, NJ, US, is a globally renowned 3rd party supply chain solutions provider. Rooted in the transportation industry since its founding in 1932, the company has expanded its offerings to include areas such as distribution, logistics, real estate, and global services. NFI underscores its mission which is to provide outstanding supply chain solutions by involving their customers, employees and business partners that enable their growth and profitability. Among the many notable achievements of the company, the consistent recognition in Inbound Logistics’ Top 3PL lists and SmartWay Excellence Awards clearly underlines their prominence in the industry.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Camden, NJ, US

Year founded

1932

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