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Personal Injury Claims Handler Jobs (NOW HIRING)

Alpizar Law

Personal Injury Paralegal

Palm Bay, FL · On-site

$55K - $75K/yr

Minimum five (5) years full time experience as a Plaintiff's case manager working personal injury claims OR INSURANCE ADJUSTING EXPERIENCE HANDLING BODILY INJURY CLAIMS. You will be responsible for ...

Alpizar Law

Personal Injury Paralegal

Palm Bay, FL · On-site

$55K - $75K/yr

Minimum five (5) years full time experience as a Plaintiff's case manager working personal injury claims OR INSURANCE ADJUSTING EXPERIENCE HANDLING BODILY INJURY CLAIMS. You will be responsible for ...

Ayala, Morgan & Buzzard

Personal Injury Lawyer

$90K - $150K/yr

... claims, subpoenas, memorandums, and other legal documents • Negotiate suitable agreements and settle on the clients' behalf when appropriate • Evaluate potential personal injury claims and ...

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Personal Injury Claims Handler information

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How much do personal injury claims handler jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for personal injury claims handler in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a claims handler job description?

A personal injury claims handler is responsible for managing insurance claims related to personal injury cases. They assess claim validity, gather evidence, negotiate settlements, and ensure compliance with legal and company procedures, often using claims management software. Strong communication, negotiation skills, and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as a Personal Injury Claims Handler, and why are they important?

To thrive as a Personal Injury Claims Handler, you need a solid understanding of insurance law, claims management, and investigative techniques, often backed by relevant industry qualifications such as CII certification. Familiarity with claims management software, case management systems, and Microsoft Office tools is typically required. Strong negotiation, empathy, and communication skills help build rapport with clients and resolve claims efficiently. These capabilities are essential to ensure accurate claim assessments, customer satisfaction, and effective resolution of cases.

What is the difference between Personal Injury Claims Handler vs Claims Adjuster?

AspectPersonal Injury Claims HandlerClaims Adjuster
CredentialsRelevant certifications, legal knowledgeInsurance licenses, certifications
Work EnvironmentLaw firms, insurance companies, claims centersInsurance companies, third-party administrators
Industry UsageLegal and insurance sectorsInsurance industry primarily
Search & Comparison IntentUnderstanding roles in injury claimsInsurance claim processing and evaluation

The main difference between a Personal Injury Claims Handler and a Claims Adjuster lies in their focus and environment. Claims Handlers often work within legal or insurance settings handling injury claims, while Claims Adjusters primarily evaluate insurance claims for damages. Both roles require relevant certifications and involve assessing claims, but their specific responsibilities and workplaces differ.

What does a Personal Injury Claims Handler do?

A Personal Injury Claims Handler is responsible for managing and processing claims made by individuals who have suffered injuries due to accidents or negligence. They assess the validity of claims, gather evidence, liaise with claimants, solicitors, and insurers, and negotiate settlements. Their goal is to ensure claims are handled efficiently, fairly, and in compliance with legal and company procedures. They also provide guidance to claimants throughout the process and help resolve any disputes that arise.

What are some common challenges faced by Personal Injury Claims Handlers, and how can they be managed?

Personal Injury Claims Handlers often navigate complex cases involving sensitive client situations, tight deadlines, and detailed documentation. Balancing empathy with objectivity can be challenging, as claims often involve individuals who have experienced trauma. Managing a high caseload requires strong organizational skills and attention to detail to ensure each case is handled thoroughly and fairly. Effective communication with clients, legal professionals, and insurance companies is essential to progress claims smoothly. Staying updated on relevant laws and best practices also helps manage these challenges and provide the best outcomes for clients.

Is a claim handler an adjuster?

A personal injury claims handler is responsible for managing insurance claims, including investigating and evaluating damages. An adjuster is a specific type of claims handler who assesses insurance claims, often involving inspecting property or injuries, and may require licensing or certifications. While all adjusters are claims handlers, not all claims handlers are adjusters, as roles can vary by organization and specialization.

Is being a claim adjuster worth it?

A personal injury claims handler, or claim adjuster, evaluates insurance claims related to injuries, requiring strong analytical skills and knowledge of insurance policies. The role offers steady employment, with opportunities for advancement and certification, but can involve stressful situations and detailed documentation. Overall, it can be a worthwhile career for those interested in insurance and claims management.

Which claims adjuster makes the most money?

Senior claims adjusters or specialized claims adjusters, such as catastrophic or complex claims adjusters, tend to earn the highest salaries in the field. Their higher pay reflects experience, expertise, and often the complexity of cases they handle, with some earning over $80,000 annually. Advanced certifications and a strong understanding of insurance policies can also contribute to higher earnings for claims adjusters.
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Personal Injury Claims Handler jobs near you
Personal Injury Claims Assistant

Personal Injury Claims Assistant

GGRM Law Firm

Henderson, NV

$40K - $50K/yr

Other

Posted 6 days ago

Job description

Description

Personal Injury Claims Assistant

Join GGRM Law Firm, Nevada's premier injury law firm, as a Personal Injury Claims Assistant and make a significant impact on the lives of those who have been injured. If you enjoy assisting clients and are committed to providing excellent and compassionate service, we invite you to join our team.

For over 50 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community.


Position Summary

A Personal Injury Claims Assistant provides essential support to the Case Work up & Medical Management Claims Specialist, as well as the Negotiations and Disbursements Claims Specialist. Reporting to the Pre-Litigation Claims Manager, this position plays a crucial role in ensuring efficient claims processing while embodying GGRM's values.  


Salary Range:

  • $40,000 - $50,000, depending on experience

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

  • Processing assigned claims in accordance with Firm policies and procedures. 
  • Ensuring case management software (CMS) feed is cleared daily.
  • Completing all assigned tasks by relevant deadlines.
  • Documenting all relevant activity in CMS properly. 
  • Ensuring emails are cleared daily.
  • Maintaining organized electronic and physical claim files while ensuring all documents are properly filed in the correct system tabs.
  • Processing initial claim setup, preparing welcome and representation letters, and handling incoming correspondence efficiently.
  • Handling client, provider, and adjuster calls with professionalism and empathy, and maintaining proactive communication with all involved parties.
  • Requesting and following up on medical records, bills, police reports, and other claim-related documentation to support case development.
  • Requesting, verifying, and managing account balances, liens, and subrogation requests to ensure accurate financial records.
  • Creating and maintaining accurate settlement sheets and supporting Claims Specialists with the organization and documentation of settlements.
  • Managing reduction requests and ensuring proper organization of all settlement-related materials.
  • Supporting attorneys and Claims Specialists with administrative duties and assisting with special projects as assigned.
  • Contributing to overall team efficiency and effectiveness through consistent communication, organization, and task execution.
  • Performing other duties as assigned. 

Requirements

Requirements
  • High school diploma or equivalent 
  • Excellent oral and written communication skills 
  • Excellent interpersonal skills, analytical, and critical thinking skills 
  • Proficient with Microsoft Office applications
  • Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer 
  • Ability to work with databases and online technological platforms 
  • Ability to be detail-oriented, diligent, and flexible 
  • Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up 
  • Proficient command of the English language in both oral and written format 
  • Committed to maintaining integrity and confidentiality on behalf of clients and the Firm 

Preferred Qualifications

  • Minimum of six months of experience in the legal field
  • Bilingual in English and Spanish
  • Authorized Nevada Notary

GGRM Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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