What does a personal injury claims handler do?

A Personal Injury Claims Handler is responsible for managing and processing claims made by individuals who have suffered injuries due to accidents or negligence. They assess the validity of claims, gather evidence, liaise with claimants, solicitors, and insurers, and negotiate settlements. Their goal is to ensure claims are handled efficiently, fairly, and in compliance with legal and company procedures. They also provide guidance to claimants throughout the process and help resolve any disputes that arise.