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Personal Injury Claims Handler Jobs (NOW HIRING)

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

Personal Injury Attorney

Morrow, GA · On-site

$75K - $150K/yr

Commensurate with experience Responsibilities: · Evaluate potential personal injury claims and provide legal advice to prospective clients accordingly. · Communicate with clients, expert witnesses ...

Apply Early

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

Personal Injury Claims Examiner

Mulberry, FL · On-site

$23.41 - $29.41/hr

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

Your Impact at GEICO As a Personal Injury Claims Examiner, you'll provide reassurance and assistance that make a difference in our customers' lives. You will guide policyholders through the ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

Personal Injury Claims Examiner

Kathleen, FL · On-site

$23.41 - $29.41/hr

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

Personal Injury Claims Examiner

Lakeland, FL · On-site

$23.41 - $29.41/hr

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.      What Makes ...

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Personal Injury Claims Handler information

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$13

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$28

How much do personal injury claims handler jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for personal injury claims handler in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

Which claim adjusters make the most money?

In the field of personal injury claims handling, senior claims adjusters and those working for large insurance companies tend to earn higher salaries. Specialized adjusters with advanced certifications and extensive experience often command higher pay, especially in complex or high-value cases.

What are the key skills and qualifications needed to thrive as a Personal Injury Claims Handler, and why are they important?

To thrive as a Personal Injury Claims Handler, you need a solid understanding of insurance law, claims management, and investigative techniques, often backed by relevant industry qualifications such as CII certification. Familiarity with claims management software, case management systems, and Microsoft Office tools is typically required. Strong negotiation, empathy, and communication skills help build rapport with clients and resolve claims efficiently. These capabilities are essential to ensure accurate claim assessments, customer satisfaction, and effective resolution of cases.

Is claim adjusting a dying field?

Claim adjusting, including personal injury claims handling, remains a vital part of the insurance industry, though it is evolving with technology such as claims management software and digital documentation. While automation has streamlined some processes, skilled adjusters are still needed to evaluate complex cases, negotiate settlements, and provide personalized service, ensuring the field continues to be relevant.

What does a claims handler do in insurance?

A personal injury claims handler manages and investigates insurance claims related to personal injuries, assessing the validity of claims, gathering evidence, and determining compensation amounts. They communicate with claimants, legal professionals, and medical providers, often using claims management software, to ensure accurate and efficient resolution of cases.

What is the difference between Personal Injury Claims Handler vs Claims Adjuster?

AspectPersonal Injury Claims HandlerClaims Adjuster
CredentialsRelevant certifications, legal knowledgeInsurance licenses, certifications
Work EnvironmentLaw firms, insurance companies, claims centersInsurance companies, third-party administrators
Industry UsageLegal and insurance sectorsInsurance industry primarily
Search & Comparison IntentUnderstanding roles in injury claimsInsurance claim processing and evaluation

The main difference between a Personal Injury Claims Handler and a Claims Adjuster lies in their focus and environment. Claims Handlers often work within legal or insurance settings handling injury claims, while Claims Adjusters primarily evaluate insurance claims for damages. Both roles require relevant certifications and involve assessing claims, but their specific responsibilities and workplaces differ.

What does a Personal Injury Claims Handler do?

A Personal Injury Claims Handler is responsible for managing and processing claims made by individuals who have suffered injuries due to accidents or negligence. They assess the validity of claims, gather evidence, liaise with claimants, solicitors, and insurers, and negotiate settlements. Their goal is to ensure claims are handled efficiently, fairly, and in compliance with legal and company procedures. They also provide guidance to claimants throughout the process and help resolve any disputes that arise.

What are some common challenges faced by Personal Injury Claims Handlers, and how can they be managed?

Personal Injury Claims Handlers often navigate complex cases involving sensitive client situations, tight deadlines, and detailed documentation. Balancing empathy with objectivity can be challenging, as claims often involve individuals who have experienced trauma. Managing a high caseload requires strong organizational skills and attention to detail to ensure each case is handled thoroughly and fairly. Effective communication with clients, legal professionals, and insurance companies is essential to progress claims smoothly. Staying updated on relevant laws and best practices also helps manage these challenges and provide the best outcomes for clients.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on developing strong communication, customer service, and analytical skills. Entry-level positions often require a high school diploma or equivalent, and obtaining relevant certifications such as the Property and Casualty (P&C) license can improve your chances; some employers offer on-the-job training for new hires.
More about Personal Injury Claims Handler jobs
What cities are hiring for Personal Injury Claims Handler jobs? Cities with the most Personal Injury Claims Handler job openings:
Infographic showing various Personal Injury Claims Handler job openings in the United States as of June 2026, with employment types broken down into 45% Full Time, 6% Part Time, and 49% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Personal Injury Claims Examiner

Personal Injury Claims Examiner

GEICO

Riverview, FL • On-site

$47K - $72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


GEICO rating

8.0

Company rating: 8.0 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

143rd of 277 rated insurance


Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Your Impact at GEICO   

As a Personal Injury Claims Examiner, you’ll provide reassurance and assistance that make a difference in our customers' lives. You will guide policyholders through the complicated medical aspects of auto insurance claims, as you deliver world-class service. You will investigate medical necessity, determine casualty, evaluate the validity of personal injury insurance claims, and monitor case files over the course of treatment.     

What Makes This Opportunity Exciting?    

  • Compensation & Incentives:    

    • Starting Salary: $$47,150- $72,775 annually  

  • Benefits:  

    • Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).  

    • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).  

    • 401(k) with up to 6% match, vested immediately.  

    • GEICO Strive, upfront tuition assistance program (up to $5,250 annually).  

  • Professional Growth:   

    • Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.    

  • Workplace Flexibility:   

    • Complete in-office training, then opportunity to work 80% on-site and 20% off-site.   

    • Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.   

    • Office Location: 5505 W Cypress St, Tampa, FL 33607.

HowYou’llMake a Difference    

  • Customer Interaction: Consult with involved parties (customers, other carriers, attorneys, medical providers), secure medical information, and review insurance contracts, associated reports, and billing documentation.     

  • Problem Resolution:Resolve customer concerns, ensuring a positive experience.    

  • Meaningful Impact: Drive customer satisfaction through meaningful interactions.   

WhatWe’reLooking For    

  • Experience & Qualifications:   

    • Customer-facing Claims experience preferred.    

    • Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.   

    • Active Adjusters license preferred (training and exam fees provided).  

    • High School Diploma or GED required; College degree preferred.    

  • Core Skills:   

    • Strong customer service, interpersonal, problem-solving, and empathy skills.   

    • Adaptable, detail-oriented, and able to prioritize and multitask across platforms.    

  • Availability:   

    • Available to work Monday-Friday 8:00 AM-4:30 PM

 #Geico300 


 

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.


What GEICO employees say

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Benefits

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About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936