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Claims Trainer Jobs (NOW HIRING)

Claims Trainer

Bakersfield, CA · On-site

$28.62 - $36.49/hr

The Claims Trainer is responsible for the direct training of the Claim Examiner staff. Responsibilities include, but are not limited to, review of Claims policy and procedures to ensure staff ...

Plans, organizes, and develops training curriculum, materials, and programs to meet training needs for Commercial Claims. Conducts and facilitates training programs and workshops. Works with ...

Join Us as a Claims Trainer at Amwins Self-Funded! Are you energized by helping people learn, grow, and succeed? We're looking for a passionate Claims Trainer to design and deliver engaging ...

Join Us as a Claims Trainer at Amwins Self-Funded! Are you energized by helping people learn, grow, and succeed? We're looking for a passionate Claims Trainer to design and deliver engaging ...

Claims Training Specialist

Folsom, CA · Remote

$77.96K - $120.37K/yr

The Claims Training Specialist is responsible for developing curricula to ensure adherence to ... Create and maintain a "train the trainer" program for all departments * Conduct surveys to evaluate ...

Claims Training Specialist

Folsom, CA · On-site

$77.96K - $120.37K/yr

The Claims Training Specialist is responsible for developing curricula to ensure adherence to ... Create and maintain a "train the trainer" program for all departments * Conduct surveys to evaluate ...

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How much do claims trainer jobs pay per hour?

As of May 29, 2026, the average hourly pay for claims trainer in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Trainer, and why are they important?

To thrive as a Claims Trainer, you need a deep understanding of insurance claims processes, strong instructional abilities, and experience in claims handling—often supported by certifications like AIC (Associate in Claims) or CPCU. Familiarity with claims management software, e-learning platforms, and presentation tools is typically required. Exceptional communication, patience, and adaptability distinguish top performers in this role. These skills ensure effective knowledge transfer, regulatory compliance, and improved efficiency across claims teams.

What are the main challenges a Claims Trainer faces when onboarding new team members?

A Claims Trainer often navigates the challenge of adapting training materials to accommodate different learning styles and varying levels of experience among new hires. They must balance delivering comprehensive information with keeping sessions engaging and ensuring regulatory compliance. Trainers also need to foster a supportive environment where trainees feel comfortable asking questions, all while tracking progress and providing individualized feedback. Effective collaboration with claims managers and other trainers is essential to align training with current company policies and industry standards.

What does a Claims Trainer do?

A Claims Trainer is responsible for educating and mentoring new and existing claims staff within an insurance company or related organization. They develop training materials, lead classroom and on-the-job training sessions, and ensure that employees understand procedures, policies, and regulations related to processing insurance claims. Claims Trainers also assess trainees' progress, provide feedback, and may assist in updating training programs based on changes in industry standards or company guidelines.

What is the difference between Claims Trainer vs Claims Analyst?

AspectClaims TrainerClaims Analyst
Required CredentialsTypically requires insurance certifications, training experienceRequires insurance or claims processing certifications, analytical skills
Work EnvironmentTraining sessions, workshops, classroom or onlineData analysis, claims review, report generation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance firms, claims departments, healthcare providers
Common Search & ComparisonOften compared for training roles in claims processingCompared for claims review and processing roles

While Claims Trainers focus on educating and training staff on claims procedures, Claims Analysts analyze claims data to determine validity and resolve issues. Both roles are essential in the claims process but differ in responsibilities and daily tasks.

More about Claims Trainer jobs
What cities are hiring for Claims Trainer jobs? Cities with the most Claims Trainer job openings:
What states have the most Claims Trainer jobs? States with the most job openings for Claims Trainer jobs include:
Infographic showing various Claims Trainer job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 77% Physical, and 23% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Claims Trainer

Claims Trainer

Frontline Homeowners Insurance

Lake Mary, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

At Frontline Insurance, we are on a mission to Make Things Better, and our Claims Trainer plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.


What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Claims Trainer, where you can make a meaningful impact and grow your career, your next adventure starts here!


Our Claims Trainers enjoy robust benefits:

  • Hybrid work schedule!
  • Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • Financial Security: 401k Retirement Plan with a generous match.
  • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.


What you can expect as a Claims Trainer:

  • Exemplify professional and ethical behavior.
  • Partner with Quality Assurance and claims personnel to identify training needs and recommend solutions for greater efficiency and improved claim handling.
  • Create, develop, and deliver effective training utilizing various written and verbal methods and materials including but not limited to presentations, video job aids, PowerPoints, Workflows, coaching, mentoring and other educational materials.
  • Assist in maintaining and updating training materials to accurately reflect current/relevant practices and regulations.
  • Conduct in-person and virtual training on claims processes, systems, guidelines, regulatory requirements, and other topics.
  • Provide feedback on curriculum and learner engagement/comprehension to promote consistency of claim handling.
  • Maintain up to date knowledge and compliance with Company procedures, claim related statutes, insurance regulations, and other legal requirements.
  • Deliver high level customer service for our internal and external partners.
  • Overnight travel and/or extended work hours beyond regular business hours may be required, including weekends, holidays, during a catastrophe response and/or as needed.


What we are looking for as a Claims Trainer:

  • Bachelor's degree
  • 7+ years of experience in property and casualty claims
  • Claims Trainer experience is preferred
  • Field claim handling experience is preferred


Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.


Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


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About Frontline Insurance

Sourced by ZipRecruiter

Frontline Insurance has provided smart, customizable solutions to our customers across the southeast for over 20 years. Homeowners and business owners in Alabama, Florida, Georgia, North Carolina and South Carolina trust Frontline Insurance to protect their most valuable possessions.

Industry

Insurance services

Company size

51 - 200 Employees

Headquarters location

Lake Mary, FL, US

Year founded

1998

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