Claims Supervisor
San Antonio, TX · On-site
SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...
Claims Supervisor
San Antonio, TX · On-site
SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...
Claims Supervisor
San Antonio, TX · On-site
SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...
Claims Supervisor
San Antonio, TX · On-site
SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...
Claims Auditor/Trainer
Reno, NV · On-site
$26.65 - $38/hr
The Healthcare Claims Auditor/Trainer is responsible for ensuring the accuracy, compliance, and quality of claims processing across all lines of business. This role performs detailed audits, develops ...
Claims Auditor/Trainer
Reno, NV · On-site
$26.65 - $38/hr
The Healthcare Claims Auditor/Trainer is responsible for ensuring the accuracy, compliance, and quality of claims processing across all lines of business. This role performs detailed audits, develops ...
Auto Claims Representative
Birmingham, AL · On-site
This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to: * Investigate, evaluate, and settle ...
Auto Claims Representative
Birmingham, AL · On-site
This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to: * Investigate, evaluate, and settle ...
SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...
SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...
Claims Representative
Madison, WI · On-site
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, this specific role could have the flexibility to work from home ...
Claims Representative
Madison, WI · On-site
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, this specific role could have the flexibility to work from home ...
Claims Representative
Boise, ID · On-site
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, you could have the flexibility of work-from-home time as defined ...
New
Claims Representative
Boise, ID · On-site
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, you could have the flexibility of work-from-home time as defined ...
New
Claims Representative
Tallahassee, FL · On-site
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, you could have the flexibility of work-from-home time as defined ...
Claims Representative
Tallahassee, FL · On-site
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, you could have the flexibility of work-from-home time as defined ...
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Examiner Trainee
San Diego, CA · On-site
$31.25/hr
Upon successful completion of the Claims Training program, the Claims Examiner Trainee will be responsible for management of a caseload of workers compensation claims from inception to resolution.
Claims Examiner Trainee
San Diego, CA · On-site
$31.25/hr
Upon successful completion of the Claims Training program, the Claims Examiner Trainee will be responsible for management of a caseload of workers compensation claims from inception to resolution.
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, this specific role could have the flexibility to work from home ...
Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates ... After initial training in-person, this specific role could have the flexibility to work from home ...
Claims Adjuster
Rancho Cucamonga, CA · On-site
$28 - $34/hr
What You'll Do Under the close supervision of the Training Supervisor, the Claims Adjuster Trainee performs essential functions to develop the skills and knowledge required to investigate, evaluate ...
Quick apply
Claims Adjuster
Rancho Cucamonga, CA · On-site
$28 - $34/hr
What You'll Do Under the close supervision of the Training Supervisor, the Claims Adjuster Trainee performs essential functions to develop the skills and knowledge required to investigate, evaluate ...
Claims Representative
Madison, WI · On-site
After initial training in-person, this specific role could have the flexibility to work from home ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Representative
Madison, WI · On-site
After initial training in-person, this specific role could have the flexibility to work from home ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Representative
Ocala, FL · Hybrid
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Representative
Ocala, FL · Hybrid
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Representative
Madison, WI · On-site
After initial training in-person, this specific role could have the flexibility to work from home ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Representative
Madison, WI · On-site
After initial training in-person, this specific role could have the flexibility to work from home ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Representative
Tallahassee, FL · On-site
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Representative
Tallahassee, FL · On-site
After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...
Claims Examiner Trainee
San Diego, CA · On-site +1
$31.25/hr
Upon successful completion of the Claims Training program, the Claims Examiner Trainee will be responsible for management of a caseload of workers compensation claims from inception to resolution.
Claims Examiner Trainee
San Diego, CA · On-site +1
$31.25/hr
Upon successful completion of the Claims Training program, the Claims Examiner Trainee will be responsible for management of a caseload of workers compensation claims from inception to resolution.
Head of Casualty Claims
Kansas City, MO · On-site
... training and thought leadership. Requirements: • 15+ years of casualty claims experience in a carrier, brokerage, legal, or hybrid environment. • Deep expertise in GL, Auto, and complex casualty ...
Head of Casualty Claims
Kansas City, MO · On-site
... training and thought leadership. Requirements: • 15+ years of casualty claims experience in a carrier, brokerage, legal, or hybrid environment. • Deep expertise in GL, Auto, and complex casualty ...
Claims Trainer information
See salary details
$12.74 - $15.49
8% of jobs
$17.33 is the 25th percentile. Wages below this are outliers.
$15.49 - $18.25
25% of jobs
The median wage is $20.35 / hr.
$18.25 - $21
22% of jobs
$21 - $23.75
15% of jobs
$25.01 is the 75th percentile. Wages above this are outliers.
$23.75 - $26.51
11% of jobs
$26.51 - $29.26
5% of jobs
$29.26 - $32.01
3% of jobs
$32.01 - $34.77
3% of jobs
$34.77 - $37.52
3% of jobs
$37.52 - $40.28
3% of jobs
$40.28 - $43.03
1% of jobs
$12
$23
$43
How much do claims trainer jobs pay per hour?
As of Aug 20, 2026, the average hourly pay for claims trainer in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.
What does a claims trainer do?
A Claims Trainer is responsible for educating and mentoring new and existing claims staff within an insurance company or related organization. They develop training materials, lead classroom and on-the-job training sessions, and ensure that employees understand procedures, policies, and regulations related to processing insurance claims. Claims Trainers also assess trainees' progress, provide feedback, and may assist in updating training programs based on changes in industry standards or company guidelines.
What are the key skills and qualifications needed to thrive as a claims trainer?
To thrive as a Claims Trainer, you need a deep understanding of insurance claims processes, strong instructional abilities, and experience in claims handling—often supported by certifications like AIC (Associate in Claims) or CPCU. Familiarity with claims management software, e-learning platforms, and presentation tools is typically required. Exceptional communication, patience, and adaptability distinguish top performers in this role. These skills ensure effective knowledge transfer, regulatory compliance, and improved efficiency across claims teams.
What are the main challenges a claims trainer faces when onboarding new team members?
A Claims Trainer often navigates the challenge of adapting training materials to accommodate different learning styles and varying levels of experience among new hires. They must balance delivering comprehensive information with keeping sessions engaging and ensuring regulatory compliance. Trainers also need to foster a supportive environment where trainees feel comfortable asking questions, all while tracking progress and providing individualized feedback. Effective collaboration with claims managers and other trainers is essential to align training with current company policies and industry standards.
What is the difference between Claims Trainer vs Claims Analyst?
| Aspect | Claims Trainer | Claims Analyst |
|---|---|---|
| Required Credentials | Typically requires insurance certifications, training experience | Requires insurance or claims processing certifications, analytical skills |
| Work Environment | Training sessions, workshops, classroom or online | Data analysis, claims review, report generation |
| Employer & Industry Usage | Insurance companies, third-party administrators | Insurance firms, claims departments, healthcare providers |
| Common Search & Comparison | Often compared for training roles in claims processing | Compared for claims review and processing roles |
While Claims Trainers focus on educating and training staff on claims procedures, Claims Analysts analyze claims data to determine validity and resolve issues. Both roles are essential in the claims process but differ in responsibilities and daily tasks.
More about Claims Trainer jobs
What cities are hiring for Claims Trainer jobs?
Cities with the most Claims Trainer job openings:
What states have the most Claims Trainer jobs?
States with the most job openings for Claims Trainer jobs include:
What job categories do people searching Claims Trainer jobs look for?
The top searched job categories for Claims Trainer jobs are:
- Remote Insurance Claims Specialist
- Auto Claims Specialist
- Insurance Claims
- Claims Associate Three
- Work From Home Workers Compensation Claims Assistant
- Remote Aaa Claims Adjuster
- Part Time Workers Compensation Claims Manager
- Contractual Remote Claims Manager
- Claims Research Specialist
- Senior Specialist Aig Claims Adjuster
SWBC rating
6.5
Based on 17 frontline employees who took The Breakroom Quiz
Job description
SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and overseeing the department in management's absence.
Why you'll love this role:
This role allows one to learn, develop, or use a wide-set of skills in a face-paced environment. The person will be able to act as a business owner that makes key strategic, business, personnel, and development decisions. It is ideal for someone looking to manage and lead in multi-functional and complex environment.
Essential duties include the following:
- Supervises the staff and activities involved in all aspects of processing CPI claims to ensure the highest degree of.
- quality, customer satisfaction, and compliance with company policies and procedures to include maintaining work schedules; interviewing for open positions; coaching, counseling and disciplining; and resolves personnel related issues.
- Resolves and provides assistance with complex calls, status questions, problems or client complaints to ensure customers satisfaction to include negotiating the settlement of claims and settling loss claims.
- Trains new employees and keeps staff members informed of new procedures to include ensuring that the claims procedure manual is current and up-to-date.
- Monitors, submits, and coordinates scheduling change requests with Workforce Management to ensure attendance and adherence standards.
- Oversees all aspects and functions of Claim's processing in the absence of the department manager.
- Provides coaching and feedback as necessary in support of performance goals and objectives.
- Performs assignment coordination of all work queues and roles related to ensuring the timely working of the claims inventory.
Serious candidates will possess the minimum requirements:
- Some college course work in business, marketing, related field, or equivalent experience.
- Possess a Texas P&C Adjuster's License.
- Minimum of three to four (3-4) years high-level call center, telemarketing, customer service, quality auditing, or related experience, which includes one (1) year in a team lead, instructional, or training capacity, preferably in an insurance or banking environment.
- Property insurance claims adjusting experience, catastrophe, and/or field experience preferred.
- Working knowledge of mortgage insurance coverage and procedures.
- Excellent negotiation, analytical, and organizational skills.
- Excellent communication (both written and oral), customer service, and telephone etiquette skills.
- Working knowledge of personal computers to include MS Word, Excel, Internet, and AS400.
- Self-starter, be able to work independently and exercise sound judgment.
- Able to sit for long periods of time while executing computer applications and responding to customer phone inquiries.
- May be required to lift 10-20 lbs. of training materials or other documents.
- May be required to stand for long periods of time while conducting training and/or observation sessions.
SWBC offers*:
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Emerging Professionals and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
About SWBC
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
San Antonio, TX, US
Year founded
1976