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Claims Trainer Jobs (NOW HIRING)

SWBC

Claims Supervisor

San Antonio, TX

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...

Lockton, Inc.

Head of Casualty Claims

New York, NY · On-site

... training and thought leadership. Requirements: • 15+ years of casualty claims experience in a carrier, brokerage, legal, or hybrid environment. • Deep expertise in GL, Auto, and complex casualty ...

Lockton, Inc.

Head of Casualty Claims

Kansas City, MO · On-site

... training and thought leadership. Requirements: • 15+ years of casualty claims experience in a carrier, brokerage, legal, or hybrid environment. • Deep expertise in GL, Auto, and complex casualty ...

Auto-Owners Insurance

Claims Representative

Boise, ID · On-site

After initial training in-person, you could have the flexibility of work-from-home time as defined ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...

Auto-Owners Insurance

Claims Representative

Mesa, AZ · On-site

After initial training in-person, this specific role could have the flexibility to work from home ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...

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How much do claims trainer jobs pay per hour?

As of May 29, 2026, the average hourly pay for claims trainer in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Trainer, and why are they important?

To thrive as a Claims Trainer, you need a deep understanding of insurance claims processes, strong instructional abilities, and experience in claims handling—often supported by certifications like AIC (Associate in Claims) or CPCU. Familiarity with claims management software, e-learning platforms, and presentation tools is typically required. Exceptional communication, patience, and adaptability distinguish top performers in this role. These skills ensure effective knowledge transfer, regulatory compliance, and improved efficiency across claims teams.

What are the main challenges a Claims Trainer faces when onboarding new team members?

A Claims Trainer often navigates the challenge of adapting training materials to accommodate different learning styles and varying levels of experience among new hires. They must balance delivering comprehensive information with keeping sessions engaging and ensuring regulatory compliance. Trainers also need to foster a supportive environment where trainees feel comfortable asking questions, all while tracking progress and providing individualized feedback. Effective collaboration with claims managers and other trainers is essential to align training with current company policies and industry standards.

What does a Claims Trainer do?

A Claims Trainer is responsible for educating and mentoring new and existing claims staff within an insurance company or related organization. They develop training materials, lead classroom and on-the-job training sessions, and ensure that employees understand procedures, policies, and regulations related to processing insurance claims. Claims Trainers also assess trainees' progress, provide feedback, and may assist in updating training programs based on changes in industry standards or company guidelines.

What is the difference between Claims Trainer vs Claims Analyst?

AspectClaims TrainerClaims Analyst
Required CredentialsTypically requires insurance certifications, training experienceRequires insurance or claims processing certifications, analytical skills
Work EnvironmentTraining sessions, workshops, classroom or onlineData analysis, claims review, report generation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance firms, claims departments, healthcare providers
Common Search & ComparisonOften compared for training roles in claims processingCompared for claims review and processing roles

While Claims Trainers focus on educating and training staff on claims procedures, Claims Analysts analyze claims data to determine validity and resolve issues. Both roles are essential in the claims process but differ in responsibilities and daily tasks.

More about Claims Trainer jobs
What cities are hiring for Claims Trainer jobs? Cities with the most Claims Trainer job openings:
What states have the most Claims Trainer jobs? States with the most job openings for Claims Trainer jobs include:
What job categories do people searching Claims Trainer jobs look for? The top searched job categories for Claims Trainer jobs are:
Claims Trainer jobs near you
Infographic showing various Claims Trainer job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 77% Physical, and 23% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Claims Examiner Trainee

Berkshire Hathaway Homestate Companies

San Diego, CA • On-site

$30.29/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

WHAT WE'RE LOOKING FOR
Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers' Compensation Claims Adjuster.
Upon successful completion of the Claims Training program, the Claims Examiner Trainee will be responsible for management of a caseload of workers compensation claims from inception to resolution. Responsibilities include initial investigation and analysis, strategic planning, management of medical care and legal process, and client relations. This individual will continue to build on claims knowledge and claims will increase in number and complexity.
RESPONSIBILITIES
  • Completes classroom training introducing workers' compensation claims handling strategies, medical terminology, and legal concepts.
  • Learns skills such as investigative and persuasive communication, negotiation, decision-making, and strategic planning. Learns to review and interpret medical records.
  • Conducts and directs the investigation of reported claims to determine coverage, compensability and severity and to gather all other relevant information, including making three-point contact telephone calls.
  • Calculates appropriate reserves for each claim and ensures that reserves are adjusted as needed per authority guidelines.
  • Develops and updates a plan of action for the successful resolution of each claim.
  • Assigns appropriate tasks to a Claims Assistant and/or Claims Clerical Assistant and ensures they are performed correctly and efficiently.
  • Reduces fraud through early identification and escalation.
  • Communicates effectively with individuals outside the company, including clients, medical providers, and injured workers.
  • Prepares timely and accurate settlement recommendations (within designated authority parameters) and effectively negotiates the settlement of claims.
  • Ensures that the actions of all other professionals involved in managing a claim, including attorneys, nurse case managers, and investigators, are coordinated to achieve a successful resolution of the claim.

WHAT YOU'D BRING TO THE ROLE
  • Minimum of High School Diploma or equivalent certificate required; Bachelor's degree from four-year college or university is preferred
  • Ability to communicate effectively verbally and in writing; Spanish Fluency ability preferred
  • Exceptional interpersonal and customer service skills
  • Ability to manage and prioritize multiple assignments in a fast-paced environment
  • Strong organization skills to ensure tasks are completed within hard deadlines
  • Basic mathematical skills to calculate monetary reserves
  • Knowledge of Microsoft Word, Powerpoint, Excel, Outlook

WHY YOU SHOULD APPLY
  • Unparalleled financial strength and stability
  • Fantastic growth and advancement opportunities
  • WFH Hybrid schedule
  • Free gym in building
  • Generous Paid Time Off and Holidays
  • Excellent Benefits (Medical, Dental, Vision, 401k, etc)
  • Health and Wellness Reimbursement
  • Tuition Assistance Reimbursement
  • Discounts across companies such as GEICO, See's Candies, etc.

In accordance with the California Equal Pay Act, the starting hourly wage for this job is $30.2885. This hourly wage is what the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The pay scale applies only to this position and only if it is filled in California. The pay scale may be different for other positions or in other locations.

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