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Auto Claims Specialist Jobs (NOW HIRING)

Auto Claims Specialist*

Atlanta, GA · On-site

$50 - $75/hr

Overview The Claims Specialist shall serve as a member of the McKenney's risk management team in Atlanta, GA, supporting the Company's auto and general liability claims programs, fleet operations ...

US-Remote Pay: $15/hr + Incentive Plan As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance ...

We celebrate 12 paid holidays and generous paid time off Pay: $15/hr + Incentive Plan As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and ...

We celebrate 12 paid holidays and generous paid time off Pay: $15/hr + Incentive Plan As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and ...

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Auto Claims Specialist information

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$12

$23

$43

How much do auto claims specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for auto claims specialist in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What does an auto claims specialist do?

An Auto Claims Specialist is responsible for handling insurance claims related to vehicle damage or accidents. They investigate claims by interviewing claimants and witnesses, reviewing police reports, and assessing vehicle damage. Their duties also include determining the extent of insurance coverage, negotiating settlements, and ensuring that claims are processed efficiently and accurately. Auto Claims Specialists play a crucial role in helping policyholders recover from auto-related incidents while protecting the interests of the insurance company.

What are the key skills and qualifications needed to thrive as an auto claims specialist?

To thrive as an Auto Claims Specialist, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating tools like CCC One, and general office systems is important for daily operations. Strong attention to detail, effective communication, and negotiation skills help build trust with clients and resolve claims efficiently. These skills are crucial for ensuring accurate claim assessments, customer satisfaction, and regulatory compliance within the insurance industry.

How does an auto claims specialist typically collaborate with other teams during the claims process?

As an Auto Claims Specialist, you will regularly interact with various teams such as adjusters, appraisers, customer service representatives, and sometimes legal professionals. Effective collaboration is essential, as you’ll coordinate with adjusters to assess damages, work with repair facilities for estimates, and communicate with policyholders to keep them informed on claim status. You may also assist in gathering documentation or clarifying details for the underwriting or fraud investigation teams. Strong teamwork and communication skills are key to ensuring claims are processed efficiently and accurately.

What is the difference between Auto Claims Specialist vs Auto Adjuster?

AspectAuto Claims SpecialistAuto Adjuster
Required CredentialsHigh school diploma or equivalent; insurance licensing often preferredHigh school diploma; licensing may be required depending on state
Work EnvironmentOffice setting, claims departments, customer serviceField work and office; inspecting vehicles and assessing damages
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonAuto Claims Specialist vs Auto Adjuster

The Auto Claims Specialist primarily handles customer interactions, processes claims, and manages documentation within an office environment. In contrast, the Auto Adjuster often conducts vehicle inspections in the field to assess damages. Both roles require similar credentials and work within the insurance industry, but their daily tasks and work settings differ.

More about Auto Claims Specialist jobs

What cities are hiring for Auto Claims Specialist jobs?

Cities with the most Auto Claims Specialist job openings:

Infographic showing various Auto Claims Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Auto Claims Specialist II- Total Care Auto

asburyauto

Draper, UT • On-site

Full-time

Posted 22 days ago


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

104th of 159 rated car dealerships


Job description

Total Care Auto

Auto Claims Specialist – Level 2 

Primary Responsibilities:
The Auto Claims Specialist is expected to
• Protect the legal, financial and moral well-being of the Company;
• Provide claims support to customers;
• Be a teacher to support the efforts of other employees to be successful;
• Seek ways to provide superior support to customers and team members.
Reports to: Auto Claims Manager


Primary Duties:
• Manage and maintain acceptable claim loss for dealership zone.
• Review and approve contract claims.
• Negotiate and pay repairs at outside repair facilities for out of area travelers.
• Assist with dealership contract training.
• Explain contract coverage for components and labor. Authorize applicable repairs.
• Maintain good working relationships within TCA, the dealerships, and customers.
• Operate with integrity.
• Demand the highest ethical standards from self and others.
• Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe 
work environment.
• Communicate and resolve customer complaints to appropriate management.
• Perform other projects and tasks requested.
Job Requirements / Education / Technical Skills:
• Previous Adjuster experience
• 15+ years’ experience as an Auto Tech or Service Advisor
• Automotive experience in service and parts required.
• Previous claims experience helpful.
• Basic math skills.
• Ability to work independently and with a team to meet deadlines and accomplish goals.
• Basic communication skills needs both written and verbal.
• Strong attention to detail.
• Previous use of ADP applications helpful.


Physical Requirements:
• May be required to sit for long periods of time.

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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