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Aaa Claims Adjuster information

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$30K

$57.5K

$76.5K

How much do aaa claims adjuster jobs pay per year?

As of Aug 3, 2026, the average yearly pay for aaa claims adjuster in the United States is $57,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an AAA claims adjuster do?

As an AAA Claims Adjuster, your day typically involves investigating insurance claims, interviewing claimants or witnesses, evaluating policy coverage, and documenting findings. You may spend time both in the field conducting inspections and in the office communicating with customers, agents, and repair shops. Collaboration with other adjusters, legal professionals, and customer service representatives is common, ensuring each claim is resolved accurately and efficiently. The role requires strong organizational skills to manage multiple cases and deliver timely resolutions, all while providing high-quality service to AAA members.

What is an AAA claims adjuster?

An AAA Claims Adjuster is responsible for evaluating insurance claims, assessing damages, and determining the appropriate settlement amounts. They investigate accidents, review policy coverage, and negotiate with claimants, repair shops, and medical providers to ensure fair and accurate resolutions. AAA Claims Adjusters often work in auto, property, or casualty insurance, using their expertise to process claims efficiently while preventing fraud. Their role requires strong communication, analytical, and negotiation skills to deliver excellent customer service and uphold company policies.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents, often requiring knowledge of insurance policies, negotiation skills, and sometimes certifications. The role offers steady employment, opportunities for advancement, and typically involves working in an office or claims center environment. Career growth depends on experience, additional certifications, and the insurance company's size and structure.

What are the key skills and qualifications needed to thrive in the AAA claims adjuster position, and why are they important?

To thrive as an AAA Claims Adjuster, you need a strong understanding of insurance policies, investigative skills, and knowledge of claims processing, often supported by a relevant degree or experience in the insurance industry. Familiarity with claims management software, estimating tools like CCC One or Xactimate, and relevant certifications such as the AIC (Associate in Claims) are highly beneficial. Outstanding communication, problem-solving abilities, and strong attention to detail help adjusters deliver excellent customer service and make fair, accurate assessments. These competencies ensure that claims are handled efficiently, fairly, and in accordance with company and regulatory standards.

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Aaa Claims Adjuster jobs near you
Infographic showing various Aaa Claims Adjuster job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,485 per year, or $27.6 per hour.

Claims Senior Auto Adjuster

American Automobile Association (AAA)

Lincoln, RI • On-site

$68K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

225th of 301 rated insurance

Job description

Claims Senior Auto Adjuster

The Claims Senior Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution and negotiation strategies of moderate complexity claims in compliance with established company technical and customer service best Practices. Under limited supervision, works within specific limits and authority to resolve claims with well-defined procedures.
Job Duties

  • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.

  • Identify and obtain statements from insureds, claimants and witnesses. Conduct investigations to determine liability and damages and differentiate between allegations and facts.

  • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimates, property, material damage, liability, total loss evaluations, analysis of claims, claims technology, and tool usage.

  • Coordinate with internal and external departments as required.

  • Respond quickly to customer needs and inquiries.

  • Overtime and holiday hours may be required


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred

  • 1-3 years Claims handling experience. Required

  • Working knowledge of claims administration best practices and procedures.

  • Understanding of vehicle repair processes and procedures

  • Knowledge of fault assessment, negligence and subrogation principles required.

  • Knowledge of Microsoft Office suite, general computer software and claims software.

  • Organization and planning recognition skills required.

  • Oral and written communication skills required.

  • Interpersonal skills required.

  • Property and Casualty Insurance License, valid in selling state - Issued by State Preferred

  • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred

The starting pay range for this position is $68,640 - $77,900 annually. Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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