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Arbitration Adjuster Jobs (NOW HIRING)

HomeFirst Agency

Claims Adjuster I

Maryville, TN · On-site

Claims Adjuster I JOB STATUS: Full-time/Hourly DEPARTMENT: Claims REPORTS TO: Claims Team Lead ... Collaborates with management on arbitration, appraisal, and mediations. * Maintains workflow to ...

HomeFirst Agency

Claims Adjuster I

Maryville, TN · On-site +1

Claims Adjuster I JOB STATUS: Full-time/Hourly DEPARTMENT: Claims REPORTS TO: Claims Team Lead ... Collaborateswith management on arbitration, appraisal, and mediations. * Maintainsworkflow to ...

North American Risk Services, Inc. (NARS)

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Associate Bodily Injury Claims Adjuster

Austin, TX · Remote

$60K - $80K/yr

Associate BI Claims Adjusters · Needs Commercial Transportation Experience Working From Home ... arbitration on first and third- party claims. · Requires ability to work independently. · ...

North American Risk Services, Inc. (NARS)

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Auto PD Claims Adjuster

Houston, TX · Remote

$55K - $70K/yr

Auto PD Claims Adjusters · Needs Commercial Transportation Experience Working From Home ... arbitration on first and third- party claims. · Requires ability to work independently. · ...

North American Risk Services, Inc. (NARS)

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Auto PD Claims Adjuster

Jacksonville, FL · Remote

$55K - $70K/yr

Auto PD Claims Adjusters · Needs Commercial Transportation Experience Working From Home ... arbitration on first and third- party claims. · Requires ability to work independently. · ...

AlphaStaffHCM

Senior Auto Claims Adjuster

Phoenix, AZ · Hybrid

$54K - $92K/yr

As a dedicated Senior Auto Adjuster, you will adjust highly complex auto insurance claims presented ... Arbitration/Subrogation knowledge * US military experience through military service or a military ...

USAA

Sr. Auto Adjuster

Tampa, FL · On-site

$46K - $61K/yr

Arbitration/Subrogation knowledge. * Guidewire Claims Center experience. * Bachelor's degree. * Active Adjuster's License. * US military experience through military service or a military spouse ...

Distro

Senior Auto Adjuster - Non-Injury

Phoenix, AZ

$54K - $92K/yr

Active Adjuster License (or ability to obtain within 90 days). Strong understanding of auto ... Exposure to arbitration, subrogation, and advanced coverage interpretation. \uD83D\uDCA1 Why Join ...

Distro

Senior Auto Adjuster - Non-Injury

Phoenix, AZ · On-site

$54K - $92K/yr

Active Adjuster License (or ability to obtain within 90 days). Strong understanding of auto ... Exposure to arbitration, subrogation, and advanced coverage interpretation. Why Join Us? Work on ...

Distro

Senior Auto Adjuster - Non-Injury

Phoenix, AZ

$54K - $92K/yr

Active Adjuster License (or ability to obtain within 90 days). Strong understanding of auto ... Exposure to arbitration, subrogation, and advanced coverage interpretation. Why Join Us? Work on ...

USAA

Sr. Auto Adjuster

Tampa, FL · On-site +1

$46K - $61K/yr

Arbitration/Subrogation knowledge. * Guidewire Claims Center experience. * Bachelor's degree. * Active Adjuster's License. * US military experience through military service or a military spouse ...

USAA

Sr. Auto Adjuster

Tampa, FL · On-site +1

$46K - $61K/yr

Arbitration/Subrogation knowledge. * Guidewire Claims Center experience. * Bachelor's degree. * Active Adjuster's License. * US military experience through military service or a military spouse ...

USAA

Sr. Auto Adjuster

Tampa, FL · On-site +1

$46K - $61K/yr

Arbitration/Subrogation knowledge. * Guidewire Claims Center experience. * Bachelor's degree. * Active Adjuster's License. * US military experience through military service or a military spouse ...

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All JobsArbitration Adjuster Jobs

Arbitration Adjuster information

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$30K

$57.5K

$76.5K

How much do arbitration adjuster jobs pay per year?

As of Jul 23, 2026, the average yearly pay for arbitration adjuster in the United States is $57,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,500.00 per year, depending on experience, location, and employer.

How much do FEMA adjusters make?

FEMA adjusters, who handle disaster claims, typically earn between $50,000 and $80,000 annually, depending on experience and location. They often work in high-pressure environments and may require certifications such as the Certified Claims Adjuster designation.

Is claim adjusting a dying field?

Claim adjusting, including roles like arbitration adjuster, remains a stable profession as insurance companies continue to handle claims and disputes. The field is evolving with technology such as claims management software and digital documentation, but demand for skilled adjusters persists due to ongoing insurance needs and legal processes.

Is being a claim adjuster worth it?

Arbitration adjusters evaluate insurance claims related to disputes and often require strong communication and analytical skills. The role can offer steady employment, competitive pay, and opportunities for advancement, but it may involve handling stressful cases and working under tight deadlines.

What is the highest paid insurance adjuster?

The highest paid insurance adjusters are often senior or specialized arbitration adjusters with extensive experience, advanced certifications, or working in high-cost regions. They can earn salaries exceeding $100,000 annually, especially in roles involving complex claims or leadership responsibilities.

What is an Arbitration Adjuster job?

An Arbitration Adjuster is responsible for resolving insurance disputes between companies by reviewing claims, evidence, and policy details. They analyze case facts, prepare arguments, and submit evidence to arbitration forums such as Arbitration Forums, Inc. Their goal is to ensure fair resolutions based on insurance contracts and industry regulations. This role requires strong analytical, negotiation, and written communication skills.

What are the key skills and qualifications needed to thrive in the Arbitration Adjuster position, and why are they important?

To thrive as an Arbitration Adjuster, you need a thorough understanding of insurance policies, claims investigation, and dispute resolution, typically backed by experience in claims adjusting or relevant certifications such as AIC or CPCU. Familiarity with arbitration management systems, claims databases, and relevant legal or industry-specific software is important. Strong analytical thinking, negotiation skills, attention to detail, and the ability to communicate effectively with all parties are essential soft skills. These abilities are critical for objectively resolving claim disputes and ensuring fair, efficient outcomes for all involved parties.

What are some typical challenges Arbitration Adjusters face in their daily work?

Arbitration Adjusters often encounter complex cases where the facts are disputed and require careful analysis of evidence and policy language. Coordinating between multiple parties—such as policyholders, opposing adjusters, legal representatives, and arbitrators—can be demanding and necessitates clear, diplomatic communication. Time management is also critical, as adjusters must meet strict deadlines while preparing detailed documentation and reports. Successfully navigating these challenges requires a balance of technical expertise, organizational skills, and strong interpersonal abilities.

More about Arbitration Adjuster jobs
What job categories do people searching Arbitration Adjuster jobs look for? The top searched job categories for Arbitration Adjuster jobs are:
Arbitration Adjuster jobs near you
Infographic showing various Arbitration Adjuster job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution, with an average salary of $57,485 per year, or $27.6 per hour.

Claims Adjuster I

HomeFirst Agency

Maryville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

POSITION TITLE: Claims Adjuster I
JOB STATUS: Full-time/Hourly
DEPARTMENT: Claims
REPORTS TO: Claims Team Lead
TRAVEL REQUIRED: As needed
WORK SCHEDULE: Hybrid - 3 days in office, 2 days remote after training.
PAY: The expected hiring range for this position is from $21.69 to $27.11 plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
HomeFirst® Agency is a leading insurance agency offering a wide range of insurance products from nationally-known insurance companies to protect your home, property and life. We strive to help customers find the right insurance products to fit their needs at competitive rates. Located in Maryville, Tennessee, we offer homeowners insurance to customers nationwide, and insurance to protect your other property and life in select states. For over 20 years, we have helped customers with their insurance needs. Today, we have more than 180,000 customers.
JOB SUMMARY
The Claims Adjuster I reviews claims related to property damage or loss. This position reports to the Claims Team Lead and works with various experts during the claims process to obtain accurate assessments and support in claims decisions. The Claims Adjuster I partners with Claims Trainer and Claims Team Lead to interpret the terms and conditions of insurance policies to determine coverage and exclusions applicable to each claim. This position also engages with policyholders to gather information, provide updates on the status of claims, and explain the claims process and decisions.
JOB FUNCTIONS:
Claims Handling and Investigating
  • Maintains accurate and detailed notes regarding interactions, decisions, and actions taken throughout a claim.

  • Partners with Claims Team Lead and Trainers to review, evaluate, and investigate photos, estimates, forms, receipts, inspection reports, and official reports presented on a claim.

  • Reviews, partners, and processes property damage claims submitted by policyholders.

  • Reviews insurance policies to determine coverage by working with Claims Trainers and leadership to interpret and apply policy provisions to claims under consideration based on coverage and investigation findings.

  • Conducts, records, and interviews with those insured to secure information regarding personal loss.

  • Works with claimants or representatives of claimants (contractors, public adjusters, attorneys, or other legal representatives) to gather necessary information regarding the claim and to negotiate fair and equitable settlements, overseen by Claims Team Lead.

  • Collaborates with other insurance carriers as needed regarding duplicate claims and coverage.

  • Selects and assigns claims for inspections.

  • Requests and issues settlement checks with explanation letters based on policy terms and investigation findings, with limited authority.

  • Prepares and issues denial letters to claimants, clearly outlining the reasons for denial based on policy terms and investigation findings.

  • Identifies potential fraudulent claims and refers for additional investigation as warranted.

  • Ensures claims handling complies with company and regulatory policies.

  • Escalates complex insurance claims to management and legal teams including those subject to complaints and litigation.

  • Consults with Claims Team Leads to resolve disagreements with a claim, utilizing alternative dispute resolutions (arbitration, appraisal, and mediation).

  • Collaborates with management on arbitration, appraisal, and mediations.

  • Maintains workflow to ensure timely processing of claims.

  • Partners with Claims leadership on difficult or unusual situations that arise on claims.

  • Prepares response letters to complaints or legal issues received.

Customer Service
  • Provides excellent customer service by maintaining professional and constant dialogue with claimants in addition to handling claims promptly, efficiently, and with empathy.

  • Communicates regularly with policyholders or other relevant parties providing updates on the status of claims and addressing any questions or concerns.

  • Provides support to related teams during high work volume to meet or exceed established service levels.

  • Educates policyholders on the claim process and coverages by maintaining open communication throughout the claim duration.

  • Sorts and responds to incoming emails.

Training and Education
  • Assists with one-on-one training or job shadowing for new hires.

  • Completes required state continuing education requirements to maintain and renew adjuster license.

Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member performs and other duties may be assigned.
QUALIFICATIONS:
  • Education: High School diploma or equivalent required, college degree preferred.

  • Experience: 0-2 years of related experience preferred.

  • Travel as needed.

  • Must have strong computer skills with ability to navigate Microsoft Office Suite.

  • Maintains excellent knowledge of state and federal laws and regulations.

  • Ability to communicate effectively and efficiently via phone, email, and person to person.

  • Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.

  • Ability to manage multiple and/or conflicting responsibilities.

  • Great attention to detail, organizational skills, and time management.

  • Good sense of urgency and follow up.

  • Ability to handle stressful situations.

  • Ability to work in a team environment.

  • Ability to make relatively complex decisions.

Licenses/Certifications: A current Property & Casualty Adjuster license preferred but not required. Must obtain license within 90 days of hire if not currently licensed and maintain state licensing requirements through the completion of continuing education when required by the state.
Knowledge, Skills and Abilities (KSAs):
  • Must have strong computer skills with ability to navigate Microsoft Office Suite

  • Maintains excellent knowledge of state and federal laws and regulations

  • Claims experience helpful, working knowledge of AS/400 and basic understanding of insurance a plus

  • Ability to communicate effectively and efficiently via phone, email, and person to person

  • Capable of gathering facts accurately, analyze causes, evaluate alternate solutions, and arriving at sound conclusions on action to be taken

  • Ability to manage multiple and/or conflicting responsibilities

  • Great attention to detail, organizational skills, and time management

  • Good sense of urgency and follow up

  • Ability to handle stressful situations

  • Ability to work in a team environment

  • Capable of dealing with changes that can and will occur periodically

  • Ability to make complex decisions

PHYSICAL DEMANDS:
  • Must be able to remain in a stationary position 75% of the time.

  • Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

  • Will be communicating via phone, Teams, and Zoom.

  • Must be able to exchange accurate information at all times.

  • Must be able to identify and assess account status and determine appropriate process.

  • Will primarily work in a state-of-the-art indoor temperature controlled, sealed window office environment, while working a hybrid schedule.

Here are some more reasons to choose HomeFirst Agency!
  • Full-time team members have the flexibility to create their own health, dental, and vision benefits package. HomeFirst Agency provides competitive 401(k) programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

  • As part of HomeFirst's commitment to Opening Doors to a Better Life, HFA is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

  • At HFA, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.

  • Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.

Clayton is committed to creating an inclusive workplace. HomeFirst Agency is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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