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Field Claims Adjuster Auto Damage information

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$50.5K

$75.9K

$98K

How much do field claims adjuster auto damage jobs pay per year?

As of Jul 27, 2026, the average yearly pay for field claims adjuster auto damage in the United States is $75,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a Field Claims Adjuster Auto Damage do?

A Field Claims Adjuster Auto Damage is responsible for inspecting vehicles that have been involved in accidents to assess the extent of the damage and determine the cost of repairs. They often travel to the location of the damaged vehicle, gather evidence, take photographs, and interview those involved in the claim. After evaluating the information, they prepare reports, negotiate settlements with repair shops or policyholders, and ensure claims are processed accurately and fairly. Their work helps insurance companies resolve auto damage claims efficiently and ensures customers receive appropriate compensation.

What are the key skills and qualifications needed to thrive as a Field Claims Adjuster Auto Damage, and why are they important?

To thrive as a Field Claims Adjuster Auto Damage, you need a solid understanding of auto repair, insurance policies, and claims processing, typically supported by a relevant degree or experience in insurance or automotive fields. Familiarity with estimating software like CCC One, Xactimate, and claims management systems is crucial, along with any required state adjuster licenses. Strong negotiation, analytical thinking, and effective communication skills help you assess damages accurately and interact professionally with customers and repair shops. These competencies are essential for fair and efficient claims resolution, customer satisfaction, and organizational compliance.

What are some common challenges faced by Field Claims Adjusters in Auto Damage, and how can they be managed?

Field Claims Adjusters in Auto Damage often encounter challenges such as managing a high volume of claims, working in varying weather conditions, and handling difficult conversations with policyholders. Staying organized and adopting efficient time management strategies can help adjusters keep up with a busy schedule. Building strong communication skills is also essential for explaining claims decisions and supporting customers during stressful situations. Additionally, leveraging mobile technology and digital tools enables adjusters to streamline inspections and paperwork, making fieldwork more manageable.

What is the difference between Field Claims Adjuster Auto Damage vs Field Claims Adjuster Property Damage?

AspectField Claims Adjuster Auto DamageField Claims Adjuster Property Damage
CredentialsInsurance licenses, adjuster certificationsInsurance licenses, adjuster certifications
Work EnvironmentAuto repair shops, accident sites, insurance officesResidential/commercial properties, accident sites, insurance offices
Industry UsageAuto insurance companies, claims departmentsHomeowners, commercial property insurers
Common Search/ComparisonYesNo

Field Claims Adjuster Auto Damage primarily handles vehicle-related claims, assessing auto damages after accidents. In contrast, Field Claims Adjuster Property Damage deals with damages to buildings and property. Both roles require similar certifications and work environments but focus on different types of claims within the insurance industry.

More about Field Claims Adjuster Auto Damage jobs
What states have the most Field Claims Adjuster Auto Damage jobs? States with the most job openings for Field Claims Adjuster Auto Damage jobs include:
What job categories do people searching Field Claims Adjuster Auto Damage jobs look for? The top searched job categories for Field Claims Adjuster Auto Damage jobs are:
Field Claims Adjuster Auto Damage jobs near you
Field Claims Adjuster - Auto Damage

Field Claims Adjuster - Auto Damage

Progressive Casualty Insurance Company

Saint Paul, MN • On-site

$66K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 593 frontline employees who took The Breakroom Quiz

88th of 299 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Must-have qualifications
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation
  • $66,800 - $81,600/year based on relevant experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Physical requirements and working conditions
The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.
  • Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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