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Commercial Auto Adjuster Jobs (NOW HIRING)

HDVI

Liability Adjuster

Greenville, SC

The $50 billion commercial auto industry hasn't seen real innovation for decades and is broken in a ... About the Role As a Liability Adjuster, you will work closely with HDVI's Claims and Fleet Services ...

HDVI

Liability Adjuster

Spartanburg, SC · On-site +1

The $50 billion commercial auto industry hasn't seen real innovation for decades and is broken in a ... About the Role As a Liability Adjuster, you will work closely with HDVI's Claims and Fleet Services ...

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Commercial Auto Adjuster information

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How much do commercial auto adjuster jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for commercial auto adjuster in the United States is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Commercial Auto Adjuster vs Property Adjuster?

AspectCommercial Auto AdjusterProperty Adjuster
CredentialsAdjuster license, insurance certificationsAdjuster license, insurance certifications
Work EnvironmentAuto claims, vehicle inspections, accident sitesProperty claims, building inspections, damage assessments
Industry UsageAuto insurance companies, fleet insurersHomeowners, commercial property insurers

Both roles require similar licensing and insurance knowledge, but Commercial Auto Adjusters focus on vehicle damage claims, while Property Adjusters handle damage to buildings and structures. They often work in different environments but share core skills in claims assessment and insurance procedures.

What does a Commercial Auto Adjuster do?

A Commercial Auto Adjuster is responsible for evaluating insurance claims related to commercial vehicles, such as trucks, vans, and company cars. They investigate accidents, assess vehicle damage, review policy details, and determine the amount the insurance company should pay for repairs or settlements. Their role often involves interviewing claimants and witnesses, inspecting vehicles, and negotiating settlements with policyholders or third parties. Commercial Auto Adjusters ensure claims are handled efficiently and in accordance with company guidelines and state regulations. They play a key part in helping businesses recover from vehicle-related losses.

What are the key skills and qualifications needed to thrive as a Commercial Auto Adjuster, and why are they important?

To thrive as a Commercial Auto Adjuster, you need a solid understanding of insurance policies, claims investigation, and negotiation, often supported by a relevant degree or insurance adjuster license. Familiarity with claims management software, estimating tools like CCC One or Mitchell, and an understanding of state insurance regulations are typically required. Strong analytical thinking, attention to detail, and effective communication skills help you navigate complex claims and interact with clients and stakeholders. These skills and qualifications are crucial to ensuring accurate claims processing, customer satisfaction, and adherence to regulatory standards.

What are some common challenges Commercial Auto Adjusters face when handling claims, and how can they be addressed?

Commercial Auto Adjusters often navigate complex claims involving multiple parties, such as businesses, drivers, and third-party insurers. Handling large-scale claims or those with significant financial stakes can present challenges in determining liability, gathering accurate information, and negotiating settlements. Staying organized, maintaining clear communication with all involved parties, and developing strong investigative skills are key to managing these challenges effectively. Ongoing training and collaboration with legal teams or senior adjusters can also help address complex or disputed claims.
More about Commercial Auto Adjuster jobs
What cities are hiring for Commercial Auto Adjuster jobs? Cities with the most Commercial Auto Adjuster job openings:
What states have the most Commercial Auto Adjuster jobs? States with the most job openings for Commercial Auto Adjuster jobs include:
What job categories do people searching Commercial Auto Adjuster jobs look for? The top searched job categories for Commercial Auto Adjuster jobs are:
Commercial Auto Adjuster jobs near you
Infographic showing various Commercial Auto Adjuster job openings in the United States as of June 2026, with employment types broken down into 5% Full Time, 90% Part Time, and 5% Contract. Highlights an 63% Physical, 12% Hybrid, and 25% Remote job distribution, with an average salary of $42,717 per year, or $20.5 per hour.
Commercial Auto Adjuster

Commercial Auto Adjuster

SAFETY INSURANCE COMPANY

Boston, MA • On-site

$55K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step.
At Safety Insurance, we don't just offer jobs - we offer careers that are challenging, fulfilling, and designed to grow with you.
Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That's why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston's financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.
Safety's benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:
  • Medical, vision, and dental insurance
  • 3 weeks accrued PTO
  • 100% matching 401(k) retirement plan
  • 100% tuition reimbursement
  • Free on-site fitness center
  • Complimentary coffee and breakfast service
  • ...and much more!

Join Safety Insurance and discover a career that's built to support your success - both personally and professionally.
Job Summary
This position adjusts physical damage only claims for business and private passenger auto policies. The adjuster sets up the claim, investigates the accident or loss, determines coverage applicability or exclusions, makes a liability and deductible decision, applies the appropriate surcharge when applicable and processes payments of both direct and subrogation claims.
Responsibilities
  • Set up claims from information received via fax, mail or phone call from our agent, insured, claimant or other person
  • Determine and apply coverage and limits.
  • Gather information from witnesses, claimants and insureds to assess coverage, liability and damages.
  • Handle private passenger and commercial auto claims. Identify bailment and subrogation opportunities.
  • Make liability and deductible decisions and process payments.
  • Fosters and maintain relationships with agents and policyholders through effective communication and excellent customer service skills.
  • Resolve claim issues with insureds, claimants and attorneys.
  • Apply accurate jurisdictional Standards of Fault and appropriate negligence statutes to establish liability.
  • Judiciously utilize vendors to assist with investigations, when necessary.
  • Identify the at-fault party, his/her insurance carrier, if any, and negotiate adverse subrogation claims.
  • Perform other duties as required.

  • College degree or commensurate experience required.
  • 2+ years of experience handling personal and commercial auto claims preferred.
  • Demonstrated success handling auto claims.
  • Licensed in New England states preferred.
  • Superior organizational skills and attention to detail required.
  • Customer service experience required.
  • Excellent communication skills required.
  • Ability to work cooperatively within a team environment.

Apply