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Entry Level Insurance Claims Jobs in Virginia (NOW HIRING)

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Entry Level Insurance Claims information

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$12

$23

$42

How much do entry level insurance claims jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for entry level insurance claims in Virginia is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.48 per hour, depending on experience, location, and employer.

What is an entry level insurance claims job?

Entry level insurance claims jobs involve assisting customers who have experienced a loss or damage covered by an insurance policy. These roles typically include gathering information about the claim, assessing documentation, communicating with policyholders, and determining coverage based on policy terms. Entry level claims professionals often work under the supervision of more experienced adjusters and may handle less complex cases as they gain experience. Strong communication, organization, and attention to detail are important skills for success in this field.

What skills and qualifications are needed for an entry level insurance claims job?

To thrive as an Entry Level Insurance Claims professional, you need analytical skills, attention to detail, and a basic understanding of insurance policies, often supported by a high school diploma or equivalent. Familiarity with claims management software and office productivity tools like Microsoft Office is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with claimants and colleagues. These skills ensure accurate claim processing, timely resolutions, and positive customer experiences in a highly regulated industry.

What are common challenges faced by entry level insurance claims professionals, and how can they be handled?

Entry-level insurance claims professionals often encounter challenges such as managing a high volume of cases, navigating complex policy details, and communicating with policyholders who may be experiencing stress or frustration. To handle these challenges effectively, it's important to develop strong organizational skills, pay close attention to detail, and cultivate empathy during customer interactions. Seeking mentorship from experienced colleagues and actively participating in team discussions can also help build confidence and problem-solving abilities in this fast-paced environment.

How do you become an entry level insurance claims adjuster with no experience?

To become an entry-level insurance claims adjuster with no experience, candidates typically need a high school diploma or equivalent and should consider obtaining relevant certifications such as the Certified Claims Adjuster (CCA). Gaining knowledge of insurance policies, claims processes, and basic computer skills can help, and some employers offer on-the-job training for new hires.

How hard is it to work in entry level insurance claims?

Working in an entry-level insurance claims position typically involves learning industry processes, customer service skills, and basic claim assessment. The role often requires attention to detail, communication skills, and familiarity with claims management software, but it is generally accessible with a high school diploma or equivalent and on-the-job training.

What are the most commonly searched types of Insurance Claims jobs in Virginia?

The most popular types of Insurance Claims jobs in Virginia are:

What are popular job titles related to Entry Level Insurance Claims jobs in Virginia?

For Entry Level Insurance Claims jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Claims jobs in Virginia look for?

The top searched job categories for Entry Level Insurance Claims jobs in Virginia are:

Entry Level Insurance Claims jobs near you
Infographic showing various Entry Level Insurance Claims job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $48,466 per year, or $23.3 per hour.

Auto Claims Representative

Forest, VA • On-site

Auto-Owners Insurance
Insurance Services • 5 - 10K employees
Learn more about Auto-Owners Insuranceexternal

$52K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Compensation
Auto-Owners offers a generous compensation package. The base salary range for this position is $52,000-$82,000. Starting salary within the range is determined based on relevant experience, education, qualifications, and other job-related factors. Other components of the compensation package include several bonus opportunities.
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent benefits package. Along with a matched 401(k), fully funded pension plan (once vested), Auto-Owners also offers medical, prescription, dental and vision insurance; associate, spouse and child life insurance; supplemental sick pay; long term disability; health care flexible spending accounts and dependent care flexible spending accounts. Additional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program; student loan assistance program, a gym membership and fitness class reimbursement program and a company car. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
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