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Insurance Claims Manager Jobs in Virginia (NOW HIRING)

Dollartree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims management and consultative partnership with business owners. We are seeking a detail-oriented, proactive ...

Dollar Tree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims management and consultative partnership with business owners. We are seeking a detail-oriented, proactive ...

Kinsale Insurance

Associate Claims Examiner

Richmond, VA · On-site

$70K - $73K/yr

Kinsale Insurance has a proven track record of helping candidates like you build rewarding careers ... Managing a desk of low-to-moderately complex Property and Liability claims under the supervision of ...

Kinsale Insurance

Associate Claims Examiner

Richmond, VA · On-site

$70K - $73K/yr

Kinsale Insurance has a proven track record of helping candidates like you build rewarding careers ... Managing a desk of low-to-moderately complex Property and Liability claims under the supervision of ...

AArete

Manager, Claims Analytics

Vienna, VA · On-site

$145K - $170K/yr

Description Manager, Claims Analytics AArete is one-of-a-kind when it comes to consulting firm ... Employer-paid Life Insurance, Short Term Disability, Long Term Disability * Charitable contribution ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Virginia

Insurance Claims Manager information

See Virginia salary details

$34.7K

$87.1K

$137.8K

How much do insurance claims manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for insurance claims manager in Virginia is $87,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $104,100.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What does an insurance claim manager do?

An insurance claims manager oversees the processing and settlement of insurance claims, ensuring they are handled efficiently and accurately. They review claim details, coordinate with adjusters and clients, and ensure compliance with company policies and industry regulations, often using claims management software. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

Is claims a stressful job?

An Insurance Claims Manager role can be stressful due to managing high volumes of claims, meeting deadlines, and handling difficult customer interactions. The job requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the highest paid insurance adjuster?

Senior or specialized insurance claims managers and adjusters with extensive experience, certifications, and expertise in complex claims tend to earn the highest salaries, often exceeding $100,000 annually. Those working in high-value or complex claims, such as catastrophe or commercial insurance, typically have higher compensation. Advanced skills, industry certifications, and leadership roles contribute to higher pay levels in this field.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to enhance their earning potential.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Virginia? The most popular types of Insurance Claims jobs in Virginia are:
What are popular job titles related to Insurance Claims Manager jobs in Virginia? For Insurance Claims Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Virginia look for? The top searched job categories for Insurance Claims Manager jobs in Virginia are:
Insurance Claims Manager jobs near you
Property Field Claims Representative- Hampton Roads

Property Field Claims Representative- Hampton Roads

Virginia Farm Bureau

Hampton, VA • Remote

$55K - $70K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 15 days ago

Virginia Farm Bureau rating

9.7

Company rating: 9.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 281 rated insurance

Job description

POSITION TITLE: Property Field Claims Representative

STATUS: Exempt

COMPENSATION RANGE: $55,000-70,000 Annually

LOCATION: Remote with travel within the assigned territory listed below

REPORTS TO: Property Claims Manager

Property Field Claims Representative

Virginia Farm Bureau is seeking a customer focused Property Field Claims Representative (PFCR) to join our claims team. The PFCR is responsible for handling a variety of property damage and liability claims and providing efficient settlements in accordance with company procedures and standards.

LOCATION:

Field based position that does require traveling in Hampton Roads, Virginia and surrounding areas. Company Auto provided with covered gas, insurance, and maintenance.

POSITION

Hours: Monday - Friday, 8:00am-4:30pm

Full time salaried position with benefits

PRIMARY DUTIES

  • Investigate all losses assigned for Virginia Farm Bureau members.
  • Comply with company policies and procedures in the handling of all losses and other company matters.
  • Report all activity on all claim files to the company promptly.
  • Evaluate and Estimate claims using photos, measurements, estimating platforms, and other available resources.
  • Promptly reply to all complaints as requested.
  • Advise Underwriting Department on all poor risks.
  • Assist and give guidance to other claim personnel as requested.
  • All other duties as assigned by the Supervisor.

MINIMUM EDUCATIONAL/EXPERIENCE/SKILLS

  • College degree or equivalent work experience
  • Minimum 2 years equivalent/applicable prior property insurance claims experience
  • Completion of AIC, CPCU or SCLA designation within 3 years of start date
  • Proficient in Xactimate
  • Good understanding of building components
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Proven customer service skills
  • Strong investigation and settlement skills
  • Ability to work under pressure and meet deadlines
  • Strong Emotional Intelligence (EQ) skills
  • High level of initiative and self-motivation
  • Strong analytical/problem solving skills

PREFERRED QUALIFICATIONS/SKILLS

  • 5 years previous property claims experience
  • Knowledge of insurance contracts issued by the company
  • Experience with casualty insurance claims

BENEFITS OVERVIEW

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

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