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Insurance Claims Manager Jobs in Virginia (NOW HIRING)

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Insurance Claims Manager information

See Virginia salary details

$34.7K

$87.1K

$137.8K

How much do insurance claims manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance claims manager in Virginia is $87,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $104,100.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Virginia? The most popular types of Insurance Claims jobs in Virginia are:
What are popular job titles related to Insurance Claims Manager jobs in Virginia? For Insurance Claims Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Virginia look for? The top searched job categories for Insurance Claims Manager jobs in Virginia are:
What cities in Virginia are hiring for Insurance Claims Manager jobs? Cities in Virginia with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $87,108 per year, or $41.9 per hour.

Ceded Reinsurance Claim Representative/Senior Claims Representative

Great American Insurance Company

Richmond, VA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Claims Representative/Senior Claims Representative/Claim Specialist

Corporate Claims is currently seeking a Claims Representative/Senior Claims Representative/Claim Specialist to join the Reinsurance Claims department located in Cincinnati, Ohio. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs. Open to full-time work from home for candidates living outside of greater Cincinnati.

The job grade will be commensurate with the years of experience and skill level of the candidate hired for the position.

To be successful in this role, you should have a strong understanding of ceded reinsurance claims processes, excellent communication skills, and the ability to collaborate effectively across functions in a dynamic, team-oriented environment.

Essential Job Functions & Responsibilities

This individual will be part of a team responsible for the daily handling of reinsurance claims, including:

  • Evaluating applicable reinsurance coverage(s) for mainly asbestos, environmental, and abuse claims.
  • Maintain a diary of claims for reporting, updating, and billing losses to reinsurers consistent with the terms of the reinsurance contracts.
  • Responding timely to reinsurer information requests and claims technical inquiries.
  • Understanding reinsurance structures to produce net exposure calculations.
  • Ensure ceded reinsurance claim cessions are recorded in an accurate and timely manner.
  • Document and maintain records for proper claim follow up.
  • Collaborate with reinsurance accounting team by assisting with reinsurance collections as needed.
  • Facilitate reinsurer claim reviews.
  • Participate in reinsurance and team projects as needed.
  • Provide guidance and assistance to other functional areas.
  • Ensure all applicable company policies and procedures are followed.
  • Performing other duties as assigned.
Qualifications
  • Bachelor's degree or equivalent experience.
  • Experience: 0-5 years of reinsurance claims experience. Some knowledge of direct claim handling and/or reinsurance is preferred.
  • Basic understanding of insurance policies, coverage and claim issues for property, casualty and specialty lines of business
  • Collaborative mindset and willingness to work with people outside immediate reporting hierarchy.
  • Proficiency in Microsoft365 suite of products, specifically Excel.
  • Professional writing and oral communication skills.
  • Willingness and ability to cross train in and understand multiple lines of business.
  • Ability to manage and prioritize concurrent assignments and responsibilities.

This job is non-exempt in California and Washington

Business Unit: Corporate Claims

Salary Range: $0.00 -$0.00

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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