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Insurance Claims Manager Jobs in Virginia (NOW HIRING)

Berkley

Claims Team Lead

Manassas, VA · On-site

Company Details BerkleyNet is an innovative workers compensation insurance provider that does all ... We'll look to you for staff training, development, and performance management; to monitor claim ...

USAA

Manager, Claims Operations - Auto

Chesapeake, VA · On-site +1

$103K - $197K/yr

Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Current or previous experience as a Claims Manager/Supervisor. * Experience ...

New

W. R. Berkley

Claims Team Lead

Manassas, VA · On-site

Company Details BerkleyNet is an innovative workers compensation insurance provider that does all ... We'll look to you for staff training, development, and performance management; to monitor claim ...

USAA

Manager, Claims Operations - Auto

Chesapeake, VA · On-site +1

$103K - $197K/yr

Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Current or previous experience as a Claims Manager/Supervisor. * Experience ...

New

Berkley

Claims Team Lead

Glen Allen, VA

BerkleyNet is an innovative workers compensation insurance provider that does all of our business ... We'll look to you for staff training, development, and performance management; to monitor claim ...

Corvel

Claims Specialist

Glen Allen, VA · Remote

$52K - $85K/yr

The Claims Specialist manages within company best practices low to mid Auto and/or General ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

Corvel

Claims Specialist

Glen Allen, VA · Remote

$52K - $85K/yr

The Workers' Compensation Claims Specialist manages within company best practices lower-level, non ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

Odyssey

Senior Claims Specialist 1

Richmond, VA · On-site

This role manages claims involving bodily injury, property damage, product liability, contractual indemnity, additional insured issues, and other complex liability exposures. The Senior Claims ...

Odyssey

Senior Claims Specialist

Richmond, VA · On-site

$100K - $140K/yr

Multi-state claim adjuster licenses preferred. * 3+ years of experience managing complex insurance ... claims (primary and excess), litigation and/or arbitration. * Directors and Officers insurance ...

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Showing results 21-40

All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Virginia

Insurance Claims Manager information

See Virginia salary details

$34.7K

$87.1K

$137.8K

How much do insurance claims manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance claims manager in Virginia is $87,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $104,100.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Virginia? The most popular types of Insurance Claims jobs in Virginia are:
What are popular job titles related to Insurance Claims Manager jobs in Virginia? For Insurance Claims Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Virginia look for? The top searched job categories for Insurance Claims Manager jobs in Virginia are:
What cities in Virginia are hiring for Insurance Claims Manager jobs? Cities in Virginia with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $87,108 per year, or $41.9 per hour.

Claims Team Lead

Berkley

Manassas, VA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Company Details

BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business "Ridiculously Fast. Amazingly Easy."

Responsibilities

As a Claims Team Lead, you will be responsible for the administrative and technical supervision of a team of workers' compensation claims professionals. We'll look to you for staff training, development, and performance management; to monitor claim handling activities; and provide technical and jurisdictional specific direction and feedback to ensure timely and accurate investigation and adjudication of claims to produce quality outcomes.

  • Supervises all technical aspects of claims including coverage investigation, disability benefits management, medical management, file management, litigation management, subrogation, reserving and settlement.
  • Provides team with technical training and claims handling guidance and direction
  • Reviews reserve and settlement amounts over the Claims Representative authority level for approval
  • Ensures claims are clearly and adequately documented, and ensures claims data is captured and coded correctly within the claims management software system
  • Provides team support, leadership and motivation to promote a high level of performance
  • Establishes team performance goals and objectives in alignment with business plans
  • Directs team toward the achievement of established goals and objectives
  • Performs claims quality reviews in compliance with audit requirements and quality standards on a monthly and quarterly basis
  • Identifies and alerts senior management to claims trends or issues
  • Resolves escalated policyholder and claimant issues related to specific claims
  • Conducts regular coaching and performance feedback discussions
  • Establishes performance and career development plans in collaboration with team members, management & HR
  • Assures claims representatives are properly licensed or certified in assigned jurisdictions
  • Partners with HR and management on engagement strategies to improve employee engagement, job satisfaction, and create a psychologically safe work environment
  • Administers all company personnel policies and addresses and resolves personnel matters with the support of management and HR
  • Conducts interviews of prospective claims representative candidates and provides feedback to assist senior management with hiring decisions
  • Maintains and demonstrates knowledge of the Workers' Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions
  • Attends and participates in claim file reviews with senior management and defense attorneys
  • Coordinates and leads special projects or processes as assigned by senior management
  • Continuously strives to improve our product and business results through innovation
  • Obtain and maintain adjuster license in multiple jurisdictions
Qualifications
  • Minimum 3 years of experience (4 - 5 years preferred) handling workers' compensation claims in multiple jurisdictions
  • Supervisory experience preferred but not required
  • Exceptional leadership and motivational skills
  • Excellent written, verbal, interpersonal and relationship building skills
  • Excellent time management and organization skills
  • Strong analytical and critical thinking skills
  • Ability to effectively manage and develop talent
  • Ability to implement policies, procedures and controls to measure and improve service and financial performance
  • Ability to work independently and strategically problem solve
  • Ability to diplomatically manage conflict
  • Ability to develop relationships within the organization and work effectively across departments
  • Strong discretion and integrity in dealing with highly confidential and sensitive information
  • Detail oriented
  • Ability to quickly learn to intuitively use internal systems

Education Requirement

  • Bachelors' degree or equivalent insurance industry work experience
  • AIC, ARM, CCP, or CPCU insurance designation preferred
Additional Company Details*The above job description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job.  Rather, it is intended only to describe the general nature of the job. The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. - Base Salary Range: 85k-110k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Additional RequirementsTravel Requirements Low level of domestic U.S. travel required (up to 10% of time) Ability to travel nationally to attend legal hearings, conferences, trainings, file reviews and auditsEmployment Type: PART_TIME

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