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Bank Claims Jobs in Virginia (NOW HIRING)

Erie Insurance

Claims Supervisor

Richmond, VA

$88K - $141K/yr

Eligible for 52 day work remote bank. Duties and Responsibilities * Manages overall operations of ... Reviews claims on a regular basis in accordance with company policy. reviews adjusters' files for ...

Chubb

Sr. Claim Center Representative

Chesapeake, VA · On-site

Enhance the claims experience by advocating for customers and agents, continuously suggesting ... We welcome candidates from various fields, including hospitality, retail, sales, banking, and ...

C&F Bank

Card Services Support Specialist II

Toano, VA · On-site

... the Bank's debit card program and related electronic payment services. Responsibilities include ... Process routine consumer dispute claims. * Enter disputes into applicable processing systems.

Primis-Bank

Senior HR Generalist

Glen Allen, VA · On-site

$60 - $80/hr

Lead and document investigations; prepare responses to legal claims and represent the company in ... Maintain compliance with and adhere to all state and federal regulations and Bank policies and ...

Towne Bank

Account Manager - Personal Lines

Glen Allen, VA · Hybrid

$50K - $60K/yr

... claims, and other service inquiries. * Utilizes sales and customer service skills to listen ... Bank Secrecy Act (BSA). Skills and experience you'll need: We seek a candidate with an active P&C ...

Towne Bank

Account Manager - Personal Lines

Norfolk, VA · Hybrid

$50K - $60K/yr

... claims, and other service inquiries. * Utilizes sales and customer service skills to listen ... Bank Secrecy Act (BSA). Skills and experience you'll need: We seek a candidate with an active P&C ...

UHS

Commercial Billing Specialist

Richmond, VA · On-site

$16.88 - $25.32/hr

Submit adjustment claims to Medicare/Medicaid through use of online systems. * Attaches appropriate ... or bank information, etc.) from you via email. Our recruiters will not email you from a public ...

Technogen, Inc.

Senior Sales Engineer

Herndon, VA · On-site

Experience integrating or designing around core banking, lending, claims, payments, fraud and AML, CRM, document, data, or workflow systems. Ability to turn ambiguous business processes into scoped ...

Beacon Credit Union

Title Clerk

Lynchburg, VA · On-site

$19.10 - $28.65/hr

Employee discounts on loans and banking products * 401(k) Employer Match and Profit-sharing ... claims. * Responsible for maintaining vehicle tracking program (Currently VINTEK). Ensures that ...

Beacon Credit Union

Title Clerk

Lynchburg, VA · On-site

$19.10 - $28.65/hr

Employee discounts on loans and banking products * 401(k) Employer Match and Profit-sharing ... claims. * Responsible for maintaining vehicle tracking program (Currently VINTEK). Ensures that ...

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All JobsBank Claims JobsBank Claims Jobs in Virginia

Bank Claims information

What is a bank claim?

Bank claims refer to requests made by customers to a financial institution to investigate and resolve issues related to unauthorized transactions, errors, fraud, or disputes on their accounts. These claims can involve credit or debit card charges, checks, ATM withdrawals, or electronic transfers that the customer did not authorize or believes were processed incorrectly. The bank typically reviews the claim, investigates the transaction, and determines whether the customer is entitled to a refund or other resolution. Timely filing and providing accurate documentation are important for a successful claim resolution process.

What are the key skills and qualifications needed to thrive as a bank claims specialist?

To thrive as a Bank Claims Specialist, you need a strong understanding of banking procedures, attention to detail, and experience with financial regulations, often supported by a degree in finance or a related field. Familiarity with claims processing software, case management systems, and knowledge of regulatory compliance tools is typically required. Excellent communication, problem-solving abilities, and customer service skills help you resolve issues effectively and build client trust. These competencies are crucial for ensuring accurate claim resolution, preventing fraud, and maintaining positive customer relationships.

What are some common challenges faced by professionals working in bank claims, and how can they be managed effectively?

Professionals in bank claims often encounter challenges such as handling high volumes of complex cases, navigating strict regulatory requirements, and resolving disputes with limited information. To manage these effectively, it's important to stay organized, prioritize cases based on urgency, and maintain clear communication with both customers and internal departments. Utilizing up-to-date case management systems and staying informed on compliance standards also helps ensure accurate and timely resolutions. Collaboration with fraud prevention and legal teams is often necessary to resolve more complex claims.

What is the difference between Bank Claims vs Bank Underwriters?

AspectBank ClaimsBank Underwriters
Required CredentialsTypically requires claims processing certifications or insurance knowledgeRequires underwriting certifications or financial analysis skills
Work EnvironmentOffice setting, claims departments, insurance companiesOffice setting, loan departments, financial institutions
Employer & Industry UsageInsurance companies, banks handling claimsBanks, lending institutions, insurance companies
Common Search & ComparisonOften compared for financial risk assessment rolesCompared for loan approval and risk evaluation roles

Bank Claims professionals focus on processing and managing claims related to insurance or financial disputes, ensuring proper documentation and settlement. Bank Underwriters evaluate loan applications, assess risks, and determine creditworthiness. While both roles operate within financial institutions, Bank Claims centers on claims management, whereas Bank Underwriters specialize in risk assessment for lending. Understanding these differences helps job seekers identify the right career path within the banking and insurance industries.

What are popular job titles related to Bank Claims jobs in Virginia?

For Bank Claims jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Bank Claims jobs in Virginia look for?

The top searched job categories for Bank Claims jobs in Virginia are:

What cities in Virginia are hiring for Bank Claims jobs?

Cities in Virginia with the most Bank Claims job openings:

Bank Claims jobs near you
Infographic showing various Bank Claims job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Claims Supervisor

Erie Insurance

Richmond, VA

$88K - $141K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Division or Field Office:

Property & Material Damage Div

Department of Position: Property Damage Dept 

Work from:

Branch Office Salary Range:

$88,693.00 - $141,678.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan.  Full-time employees are vested after five years of services.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel. Assists the Claims Leadership in the overseeing and handling of claims.

  •  This is an in office position preferably in Richmond, VA
  • The candidate will be an in-office Supervisor, but can work from any office from within the Southeast Regions footprint (Silver Spring, Hagerstown, Richmond, Maryland, Raleigh, Charlotte NC, or Parkersburg WV).  
  • The supervisor will be expected to travel 1 week per month to conduct ride alongs and agency visits/functions.
  •  This position will supervise Property Adjusters
  • Eligible for 52 day work remote bank.
Duties and Responsibilities
  • Manages overall operations of designated area of authority.   Interviews, hires, trains, and directs personnel.  Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
  • Reviews claims on a regular basis in accordance with company policy. reviews adjusters' files for coverage and adequate reserves, acts as a resource for answering claims questions, provides additional services as required and takes action as necessary. Reviews claim correspondence and provides counsel on further action. 
  • Resolves coverage and other unusual questions within designated authority.  Conducts related research as necessary.
  • Maintains and applies working knowledge of adjusters' files and statutory laws.
  • Makes recommendations to and participates with the Claims Manager in developing and evaluating claims procedures.  
  • Handles claim complaints and inquiries. 
  • Assists the Claim Manager and may act on manager's behalf as necessary.
  • Receives and directs the processing of legal papers served upon ERIE involving claims action and directs activities of outside legal counsel as required.
  • Assists in preparation for trial procedures and attends pre-trial functions and trials as necessary. 
  • Reviews reports, payments and buyer information; and, in some instances, negotiates with salvage auctions and salvage yards on behalf of the company as required.
  • Contributes to projects, initiatives, teams, or other assignments to support business strategy, objectives, expectations, or operational outcomes.
  • This position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.[AL2.1][AL2.2][RS2.3][AL2.4][RS2.5]

The first five duties listed are functions identified as essential to the job.  Essential functions are those job duties that must be performed in order for the job to be accomplished. 

Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Collaborates (Leader)
  • Cultivates Innovation (Leader)
  • Customer Focus (Leader)
  • Decision Quality (Leader)
  • Develops Talent (Leader)
  • Drives vision and purpose (Leader)
  • Ensures Accountability (Leader)
  • Instills Trust (Leader)
  • Nimble Learning (Leader)
  • Persuades (Leader)
  • Plans and Aligns (Leader)
  • Values Diversity (Leader)
  • Self-development (Leader)
  • Optimizes Work Processes (Leader)
Qualifications

Minimum Education and Experience Requirements 

  • High school diploma or equivalent and six years of claims related experience required; or
  • Associate degree and four years of claims related experience required; or
  • Bachelor's degree and two years of claims related experience required.

Additional Experience 

  • Experience using estimating software preferred.
  • Experience in a leadership role preferred.
     

Designations and/or Licenses 

  • Completion of Associate in Claims (AIC) designation preferred. 
  • Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require.
  • Valid driver's license required. 
Physical Requirements
  • Use of Personal Protective Equipment (PPE) is required for this role.
  • Driving; Occasional (<20%)
  • Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)

What Erie Insurance Group employees say

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