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Remote Claims Representative Jobs in Virginia (NOW HIRING)

Claims Representative

Glen Allen, VA ยท Remote

$65K - $75K/yr

Amazingly Easy." Responsibilities As a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers' compensation ...

Claims Specialist

Glen Allen, VA ยท Remote

$52K - $85K/yr

This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives auto and general liability claims, confirms policy coverage and acknowledgment of the claim * Determines validity and ...

Claims Specialist

Glen Allen, VA ยท Remote

$52K - $85K/yr

This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives Workers' Compensation claims, confirms policy coverage and acknowledgment of the claim * Determines validity and ...

Sr. Injury Claims Adjuster

Chesapeake, VA ยท On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... represented third party injury claims. * 4 or more years auto liability/casualty adjusting ...

Sr. Injury Claims Adjuster

Chesapeake, VA ยท On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... represented third party injury claims. * 4 or more years auto liability/casualty adjusting ...

Manager, Claims Operations - Auto

Chesapeake, VA ยท On-site +1

$103K - $197K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Claims Operations Manager ...

New

Manager, Claims Operations - Auto

Chesapeake, VA ยท On-site +1

$103K - $197K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Claims Operations Manager ...

New

Claims Examiner (Casualty)

Richmond, VA ยท On-site +1

$68K - $123K/yr

The Claims Examiner - Casualty is accountable for managing a portfolio of moderate complexity ... The requirements below represent the key competencies needed. Reasonable accommodations may be made ...

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Remote Claims Representative information

See Virginia salary details

$11

$23

$41

How much do remote claims representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote claims representative in Virginia is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

What are the most commonly searched types of Claims Representative jobs in Virginia? The most popular types of Claims Representative jobs in Virginia are:
What cities in Virginia are hiring for Remote Claims Representative jobs? Cities in Virginia with the most Remote Claims Representative job openings:
Infographic showing various Remote Claims Representative job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $49,749 per year, or $23.9 per hour.

Claims Representative

Berkley

Glen Allen, VA โ€ข Remote

$65K - $75K/yr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Company Details

BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our Goal? To make doing business "Ridiculously Fast. Amazingly Easy."

Responsibilities

As a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers' compensation claims of moderate complexity in multiple jurisdictions.

  • Investigate workers' compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due
  • Calculate and set timely financial reserves and proactively manages reserve adequacy throughout claim lifecycle
  • Record and code injured worker demographics, job information and accident information in company's claims management system and files necessary forms with state regulatory agencies
  • Issue timely payments to injured workers, medical providers and service vendors
  • Coordinate and actively manage medical treatment of injured workers to ensure timely rehabilitation
  • Negotiate settlements of claims within designated authority with injured workers and attorneys
  • Demonstrate a working knowledge of the Workers' Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions
  • Identify and manage subrogation, Second Injury Fund and joint coverage recovery opportunities
  • Regularly communicate claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner
  • Respond in a timely manner to communications from policyholders, injured workers, and other interested parties
  • Notify management and develops reports for large exposure claims and complies with reinsurance reporting requirements
  • Manage the claims litigation process to ensure timely and cost-effective claims resolution
  • Monitor the expenses and effectiveness of managed care and investigation vendors
  • Actively participate in special projects as assigned by management
  • Periodically travel to attend hearings, conferences and training sessions
  • Attend and participates in claim file reviews with management and defense attorneys
  • Continuously strives to improve our product and business results through innovation
  • Obtain and maintain adjuster licenses in assigned jurisdictions where required
Qualifications
  • Excellent written and verbal communication skills
  • Strong interpersonal and relationship building skills
  • Exceptional time management and organization skills
  • Strong analytical and critical thinking skills
  • Ability to work independently and strategically problem solve
  • Ability to diplomatically manage conflict
  • Ability to develop relationships within the organization and work effectively across departments
  • Strong discretion and integrity in dealing with highly confidential and sensitive information
  • Detail oriented

Education

  • Bachelors' degree or equivalent insurance industry work experience
Additional Company DetailsThe Company is an equal employment opportunity employer We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. - Base Salary Range: $65k-$75k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Additional Requirements Low level of domestic U.S. travel required (up to 5% - 10% of time)Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: PART_TIME