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Claim Supervisor Jobs in Virginia (NOW HIRING)

Pennrose

Maintenance Supervisor

Newport News, VA · On-site

$28 - $30/hr

Overview The Maintenance Supervisor will report to the Property Manager and provide guidance and ... Insurance claim work will be administered timely and professionally * Work order and preventative ...

Pennrose

Maintenance Supervisor

Newport News, VA

$28 - $30/hr

The Maintenance Supervisor will report to the Property Manager and provide guidance and direction ... Insurance claim work will be administered timely and professionally * Work order and preventative ...

Pennrose

Maintenance Supervisor

Newport News, VA

$28 - $30/hr

Overview The Maintenance Supervisor will report to the Property Manager and provide guidance and ... Insurance claim work will be administered timely and professionally * Work order and preventative ...

Pennrose

Maintenance Supervisor

Newport News, VA · On-site

$28 - $30/hr

Overview The Maintenance Supervisor will report to the Property Manager and provide guidance and ... Insurance claim work will be administered timely and professionally * Work order and preventative ...

Crawford and Company

Claims Specialist- Liab

Fairfax, VA · On-site

$16.10 - $29.44/hr

... for supervisor to review. * Develops subrogation/third party recovery potential and follows recovery procedures * Participates in claim reviews as applicable. * Performs other related duties as ...

New

Crawford and Company

Claims Specialist-WC

Fairfax, VA · On-site

$16.10 - $29.44/hr

Demonstrates a thorough working knowledge of claim processing and claim policies and procedures ... supervisory/management level. Must possess a valid driver's license. Must complete continuing ...

Berkley

Claims Representative

Manassas, VA · On-site

... claim file reviews with management and defense attorneys * Coordinate and lead special projects or processes as assigned by management * Assists with oversight and supervisory duties when the team ...

Berkley

Claims Representative

Manassas, VA · On-site

... claim file reviews with management and defense attorneys * Coordinate and lead special projects or processes as assigned by management * Assists with oversight and supervisory duties when the team ...

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All JobsClaim Supervisor JobsClaim Supervisor Jobs in Virginia

Claim Supervisor information

See Virginia salary details

$34.7K

$87.1K

$137.8K

How much do claim supervisor jobs pay per year?

As of Aug 23, 2026, the average yearly pay for claim supervisor in Virginia is $87,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a claim supervisor?

Claim Supervisors are professionals who oversee the claims process within insurance companies or related organizations. They manage a team of claims adjusters and examiners, ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their responsibilities include training staff, reviewing complex or disputed claims, implementing process improvements, and serving as a point of escalation for challenging cases. Claim Supervisors play a key role in maintaining customer satisfaction and minimizing financial risk for their organization.

What does a claim supervisor do?

A Claim Supervisor plays a crucial role in guiding their team through complex or high-value claims by providing technical expertise, reviewing claim files for accuracy and compliance, and offering strategic direction on challenging cases. They frequently coordinate with adjusters, legal counsel, and clients to ensure claims are processed efficiently and fairly. Additionally, Claim Supervisors often facilitate training, offer feedback, and implement best practices to enhance the team's overall performance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim supervisor?

To thrive as a Claim Supervisor, you need comprehensive knowledge of insurance policies, claim processing, and team management, usually supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are typical requirements. Strong leadership, problem-solving, and effective communication skills help you manage teams and resolve conflicts efficiently. These competencies ensure accurate, timely claims handling and foster a productive, compliant work environment.

What is the difference between Claim Supervisor vs Claims Adjuster?

AspectClaim SupervisorClaims Adjuster
CredentialsTypically requires a high school diploma or bachelor’s degree; industry certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or CPCU are also valued
Work EnvironmentSupervises claims team, manages workflows, and reviews complex claims; office-based with some field visits
Employer & Industry UsageInsurance companies, third-party administrators, and claims management firms
Primary FocusOverseeing claims processing, team management, and ensuring policy compliance

The Claim Supervisor and Claims Adjuster roles share similar credentials and industry settings. While the Claims Adjuster handles individual claims, the Claim Supervisor oversees a team, managing workflows and ensuring quality. Both roles require industry certifications and work within insurance companies, but their responsibilities differ in scope and leadership level.

How much do claim supervisors make in the US?

Claim supervisors in the US typically earn an average salary of around $70,000 to $90,000 per year, depending on experience, location, and the size of the organization. They often oversee claims adjusters and require strong knowledge of insurance policies and claims processing systems.

What are popular job titles related to Claim Supervisor jobs in Virginia?

For Claim Supervisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claim Supervisor jobs in Virginia look for?

The top searched job categories for Claim Supervisor jobs in Virginia are:

What cities in Virginia are hiring for Claim Supervisor jobs?

Cities in Virginia with the most Claim Supervisor job openings:

What are popular job titles related to Claim Supervisor jobs in VA?

For Claim Supervisor jobs in VA, the most frequently searched job titles are:

Claim Supervisor jobs near you
Infographic showing various Claim Supervisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $87,108 per year, or $41.9 per hour.

P&C Liability Bodily Injury Adjuster - Norfolk, VA

Davies

Norfolk, VA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Our Story
Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
We're on the lookout for a Bodily Injury Adjuster in the Norfolk, VA area to join our growing team! As a Bodily Injury Adjuster, you will adjust third party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims in which a claim exists for bodily injury, personal injury or wrongdoing. This role is a full-time, home-based position that may require travel at times to claims meetings at client locations, seminars for obtaining CEU credits, and scene investigations or inspections.
  • Perform all duties as outlined in the Property Damage Adjuster Job Description 
  • Daily review of workflow and claim system reminders with follow up and significant progress towards completion of any task set as a reminder, or received in workflow within 72 hours
  • Review of new claims assignments within 24 hours of assignment/Completion of the Plan of Action
  • Contact with the insured/claimant within 24 hours of assignment
  • Assign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approval
  • Determine if estimates or appraisals are appropriate based upon reported damages and other evidence
  • Gather evidence of damages
  • Interview or obtain recorded statements from the claimant, the Insured and any witnesses 
  • Request payment authorization according to client guidelines and Davies Claims North America policy and procedures
  • Follow client guidelines for any claim denial
  • Obtain internal investigation reports from the insured (client) when permitted by the client
  • Professional and timely communication with the client
  • Determine degree of attorney involvement, if any
  • Always act with the utmost good faith in handling of the claim from beginning to closure
  • Set reminders within the claim system for necessary follow up in an appropriate time frame
  • Accurately record any communication, or activity relevant to the claim; in the claim system notes
  • Follow procedures to image documents sent to you that are relevant to the claim file (including e-mail)
  • Meet the requirements of Continuing Education as required for licensure as an adjuster
  • Maintain a 95% claim closure ratio
  • Report to the Excess carrier on any claim that meets the requirements to do so (including status reports)
  • Immediately notify your supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, communicate and cooperate with defense counsel
  • Obtain status reports from defense counsel at 90-day intervals
  • Read and Understand the Excess Carrier Insurance Policy
  • Run ISO ClaimSearch on injured claimants
  • Determine the injury status of all persons involved in a crash investigation
  • Interact with insurance adjusters from other companies to obtain information needed to process your claim
  • Respond to Reservation of Rights letters from Excess Carrier if necessary
  • Develop working knowledge of No Fault/PIP law
  • Enter necessary information into the claim system to ensure mandatory reporting to Medicare
  • Follow Davies Claims North America guidelines when settling claims involving a Medicare recipient
  • Check for the claimant's compliance with F.S. 768.28 Sovereign Immunity
  • Recommend/assign field adjuster as necessary
  • Review field adjuster reports for thoroughness and accuracy.


  • College degree or equivalent experience
  • Possession of Adjuster license
  • Maintain CEU credits for Adjuster license 
  • Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminology
  • Previous experience with settling bodily injury claims
  • Proficiency with Microsoft Office Suite
  • Proactive, independent, dependable, and takes initiative with consistent follow through
  • Superb written and verbal communication skills conducted in a timely manner with diverse audiences
  • Superior time management skills with capability of working with and meeting deadlines
  • Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environment
  • High level attention to detail with ability to utilize decision making and problem-solving skills
  • Capable of working collaboratively and independently with minimal supervision
  • Exhibit discretion with sensitive and confidential information

Benefits
At Davies North America, we are dedicated to supporting the wellbeing and future of our qualifying employees. Our comprehensive benefits package includes:
  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Timeoff policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for nonexempt employees
  • Paid holidays
  • Life insurance and shortterm and longterm disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance 
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fairchance hiring requirements.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com

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