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Claims Unit Manager Jobs (NOW HIRING)

Ikon Search

Claims Unit Manager

Duluth, GA · On-site

$125K/yr

Commercial Auto & General Liability Claims Unit Manager Location: Hybrid - Irving, TX or Phoenix, AZ or Duluth, GA or Tampa, FL We are seeking an experienced Commercial Auto & General Liability ...

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

JOB SUMMARY The Claims Unit Manager is responsible for overseeing the adjustment and resolution of self-insured and self-administered casualty claims across multiple jurisdictions, ensuring ...

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

JOB SUMMARY The Claims Unit Manager is responsible for overseeing the adjustment and resolution of self-insured and self-administered casualty claims across multiple jurisdictions, ensuring ...

Berkley

Claims Consultant

Boston, MA

$50 - $70/hr

Establish expense and loss reserves up to designated authority levels and recommend reserving above such levels to Claims Unit Manager, Senior Vice President of Claims and President of Gemini as ...

Berkley

Claims Consultant

Boston, MA

$50 - $70/hr

Establish expense and loss reserves up to designated authority levels and recommend reserving above such levels to Claims Unit Manager, Senior Vice President of Claims and President of Gemini as ...

Berkley

Claims Consultant

Boston, MA · On-site

$50 - $70/hr

Establish expense and loss reserves up to designated authority levels and recommend reserving above such levels to Claims Unit Manager, Senior Vice President of Claims and President of Gemini as ...

Berkley

Manager, Claims

Urbandale, IA · Hybrid

Train, mentor, and supervise claims unit staff to ensure customer service, file quality and staff ... Manage loss costs and loss adjustment expenses to support the company business plan objectives ...

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How much do claims unit manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for claims unit manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are Claims Unit Managers?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What jobs pay 500,000 a year in the US?

Claims Unit Managers in the insurance industry can earn close to or exceeding $500,000 annually with experience, bonuses, and leadership responsibilities. High-level executive roles such as Chief Claims Officer or other senior insurance executives also often reach or surpass this salary level, especially in large organizations. These roles typically require extensive industry knowledge, management skills, and relevant certifications.

What does a claims manager do?

A claims unit manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with company policies. They coordinate with adjusters, review claim documentation, and may use claims management software to track progress and resolve issues efficiently.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, depending on experience, location, and industry. Senior claims managers or those in specialized fields can earn higher salaries, often exceeding $120,000 annually. Compensation may also include bonuses and benefits related to management responsibilities and certifications.

What are the key skills and qualifications needed to thrive as a Claims Unit Manager, and why are they important?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by Claims Unit Managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
More about Claims Unit Manager jobs
What cities are hiring for Claims Unit Manager jobs? Cities with the most Claims Unit Manager job openings:
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What job categories do people searching Claims Unit Manager jobs look for? The top searched job categories for Claims Unit Manager jobs are:
Claims Unit Manager jobs near you
Infographic showing various Claims Unit Manager job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.
Claims Unit Manager

Claims Unit Manager

Ikon Search

Duluth, GA • On-site

$125K/yr

Other

Retirement

Posted 3 days ago

Job description

Here's a LinkedIn-friendly version without the company name:

Commercial Auto & General Liability Claims Unit Manager

Location: Hybrid – Irving, TX or Phoenix, AZ or Duluth, GA or Tampa, FL

We are seeking an experienced Commercial Auto & General Liability Claims Unit Manager to lead a team of claims professionals handling complex commercial casualty claims. This leadership role is responsible for coaching and developing adjusters, providing technical guidance, and driving operational excellence while ensuring superior claim outcomes.

Responsibilities

  • Lead, mentor, and develop a team of Commercial Auto & General Liability adjusters.
  • Conduct performance reviews, coaching, and file audits to ensure quality and productivity.
  • Provide technical guidance on coverage, liability investigations, litigation management, reserving, and claim resolution.
  • Collaborate with underwriting, agents, policyholders, and internal business partners on complex claims and portfolio strategy.
  • Monitor claim trends, identify process improvements, and implement operational best practices.
  • Ensure claims are handled in compliance with company guidelines and delegated authority.

Qualifications

  • 5+ years of Commercial Auto and General Liability claims experience.
  • Previous leadership or supervisory experience managing claims professionals.
  • Strong technical knowledge of commercial casualty claims, litigation, reserving, and coverage analysis.
  • Active adjuster license (or ability to obtain required licensing).
  • Excellent leadership, communication, and relationship-building skills.
  • Bachelor's degree or equivalent experience preferred.

Compensation & Benefits

  • Hybrid work schedule (3 days in office).
  • Competitive base salary starting around $125,000, with flexibility for highly experienced candidates.
  • Comprehensive benefits package.
  • 401(k), bonus potential, and opportunities for long-term career growth.

This is an excellent opportunity for an experienced commercial claims leader looking to join a collaborative organization where they can make an impact by developing people, improving claims operations, and leading a high-performing team.

Apply